Salesforce Commerce Cloud

Salesforce Commerce Cloud (formerly Demandware) is a cloud-native, API-first enterprise platform focused on B2C. It excels in delivering unified, AI-powered commerce experiences across web, mobile, and social. Deep integration with the Salesforce Customer 360 platform (Marketing, Service, Analytics Clouds) enables exceptional customer data unification and personalization. Its core strength is managing complex, high-volume global storefronts with robust merchandising tools. As a premium enterprise solution, it requires significant investment and technical resources for implementation and is geared towards large brands that value deep CRM integration and predictive intelligence.