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Zonka Feedback

8.2

Very Good

Survey And Form Builders Multi Channel Real Time Ios Android Employee Feedback

update Last updated: Jan 19, 2026

description Overview

Zonka Feedback is a multi-channel CX platform for collecting feedback via web, mobile, email, SMS, and offline kiosks. It tracks NPS/CSAT, offers text analytics, and has dedicated employee feedback tools. It targets businesses focused on omnichannel experience measurement. It uses a tiered subscription model.

It scores for its strong multi-channel capabilities, particularly its native iOS and Android apps for in-person data collection.