Google Dialogflow CX Alternatives 2026 — Top Competitors Ranked

You're looking at alternatives to:

Google Dialogflow CX

Software SAAS Enterprise Grade Advanced NLP Visual Flow Builder Agent Assist Contact Center AI

Google Dialogflow CX is a sophisticated conversational AI platform designed for complex enterprise use cases. It leverages Google's advanced NLP capabilities and offers a visual flow builder for designing intricate conversational experiences. Key features include agent assist, live agent handover, a...

9.5 Brilliant

apps Top Google Dialogflow CX Alternatives

The top alternative to Google Dialogflow CX in 2026 is Dialogflow CX with a score of 9.7/10, followed by Cognigy.AI (Open Source Components) (8.1) and Johnny.ai (7.8).

Dialogflow CX

Dialogflow CX, Google's advanced conversational AI platform, offers unparalleled flexibility for freelancers building so...

AI Customer Support Google Cloud Platform Dialog Automation

9.7 Brilliant

Cognigy.AI (Open Source Components)

Cognigy.AI is primarily a commercial platform, but it offers several open-source components and APIs that developers can...

NLP Scalable Low Code NLP Integration

8.1 Very Good

Johnny.ai

Johnny.ai distinguishes itself with its visual flow builder, allowing startups to create highly customized booking exper...

Drag And Drop Visual Scheduling Integrations Custom Workflows

7.8 Good

PlayPlay

PlayPlay is a session replay and heatmap tool designed to help businesses understand user behavior and optimize their we...

Team Collaboration Customer Support Knowledge Base User Behavior

7.8 Good

Collect.chat

Collect.chat specializes in creating conversational forms and chatbots that replace traditional static forms. Freelancer...

Lead Generation Marketing Automation Appointment Scheduling Visual Editor

7.6 Good

Wensai

Wensai is a no-code chatbot platform designed for automating customer support and sales processes. It offers a visual fl...

Automation No Code Customer Support Ticketing Chatbot Builder

7.5 Good

WBot

WBot is a chatbot platform specializing in Facebook Messenger and Instagram automation for e-commerce businesses. It off...

Marketing Automation E Commerce Facebook Messenger Visual Flow Builder

7.4 Good

Kuki.ai

Kuki.ai is a no-code chatbot platform focused on automating customer support and sales processes. It offers a visual flo...

Automation No Code Customer Support Ticketing Chatbot Builder

7.3 Good

Flow XO

Flow XO is a versatile chatbot builder supporting multiple channels including Facebook Messenger, WhatsApp, Telegram, an...

Security Automation Workflow Automation Multi Channel

6.7 Fair

SnatchBot

SnatchBot is a chatbot platform supporting multiple channels, including Facebook Messenger, websites, and voice assistan...

Multi Channel Multi Platform Voice Chat Visual Builder

6.4 Fair

HubSpot Chatbot Builder

The HubSpot Chatbot Builder is integrated within the HubSpot CRM platform. Agencies using HubSpot can create chatbots to...

Lead Generation Marketing Automation No Code CRM Integration

5.1 Average

summarize Quick Comparison Summary

Alternative	Score	vs Google Dialogfl...	Action
Dialogflow CX	9.7	+0.2	Compare
Cognigy.AI (Open Source Components)	8.1	-1.4	Compare
Johnny.ai	7.8	-1.7	Compare
PlayPlay	7.8	-1.7	Compare
Collect.chat	7.6	-1.9	Compare
Wensai	7.5	-2.0	Compare
WBot	7.4	-2.1	Compare
Kuki.ai	7.3	-2.2	Compare
Flow XO	6.7	-2.8	Compare
SnatchBot	6.4	-3.1	Compare

See all Software SAAS ranked by score

emoji_events View Full Software SAAS Rankings

help Frequently Asked Questions

What are the best alternatives to Google Dialogflow CX?

The top alternatives to Google Dialogflow CX in 2026 include Dialogflow CX, Cognigy.AI (Open Source Components), Johnny.ai, PlayPlay, Collect.chat. Each offers unique features and is objectively scored on Lunoo to help you compare.

How does Google Dialogflow CX compare to its competitors?

Our AI-powered comparison system analyzes features, pricing, user reviews, and expert opinions to provide objective scores. Google Dialogflow CX scores 9.5/10. Click any alternative above to see a detailed side-by-side comparison.

Is Google Dialogflow CX worth it in 2026?

Google Dialogflow CX scores 9.5/10 on Lunoo, making it a highly-rated option in the Software SAAS category. However, alternatives like Dialogflow CX may better suit specific needs.

What is the best free alternative to Google Dialogflow CX?

Several alternatives to Google Dialogflow CX offer free plans or free tiers. Check the alternatives listed above and visit their websites to compare pricing and free options.

Why should I switch from Google Dialogflow CX?

Common reasons users look for Google Dialogflow CX alternatives include pricing, specific feature gaps, better integration needs, or simply exploring newer options. Our objective scoring helps you compare without bias.

How many alternatives to Google Dialogflow CX are there?

Lunoo currently lists 11 scored alternatives to Google Dialogflow CX in the Software SAAS category, ranked by our AI-powered evaluation system.

Which Google Dialogflow CX alternative has the highest rating?

Dialogflow CX currently holds the highest rating among Google Dialogflow CX alternatives with a score of 9.7/10.

Can I use Dialogflow CX instead of Google Dialogflow CX?

Dialogflow CX is one of the top-rated alternatives to Google Dialogflow CX. While they serve similar purposes in the Software SAAS space, each has distinct strengths. Use our comparison tool above for a detailed side-by-side analysis.

What is the cheapest alternative to Google Dialogflow CX?

Pricing varies among Google Dialogflow CX alternatives. We recommend checking each alternative's website for current pricing. Many options in the Software SAAS category offer free tiers or competitive pricing.

How are Google Dialogflow CX alternatives ranked on Lunoo?

Lunoo uses an AI-powered scoring system that analyzes features, user reviews, expert opinions, market presence, and value to provide objective 0-10 scores. Rankings are updated continuously.

Google Dialogflow CX vs Dialogflow CX: which is better?

Google Dialogflow CX scores 9.5/10 while Dialogflow CX scores 9.7/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.

Google Dialogflow CX vs Cognigy.AI (Open Source Components): which is better?

Google Dialogflow CX scores 9.5/10 while Cognigy.AI (Open Source Components) scores 8.1/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.

Google Dialogflow CX vs Johnny.ai: which is better?

Google Dialogflow CX scores 9.5/10 while Johnny.ai scores 7.8/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.

swap_horiz Google Dialogflow CX Alternatives