description Extra Space Storage Overview
Extra Space Storage is renowned for its high standards of facility cleanliness and superior customer service. They consistently rank high in customer satisfaction due to their well-maintained properties and transparent rental processes. Their facilities often feature advanced security measures, including individual unit alarms and high-definition video monitoring. While their base rates are competitive, the real value lies in the peace of mind provided by their secure, climate-controlled environments.
They are an excellent choice for individuals storing high-value items or those who prioritize a premium, worry-free storage experience at a fair market price.
info Extra Space Storage Specifications
| Lease Terms | Month-to-month flexibility available; long-term discounts often offered |
| Access Hours | Most locations offer extended hours; many provide 24/7 tenant access |
| Company Type | Publicly Traded REIT (NYSE: EXR) |
| States Served | 40+ U.S. states |
| Storage Types | Climate-controlled, standard, drive-up, indoor, and outdoor units |
| Online Services | Reservations, payments, account management, mobile app |
| Payment Options | Online payments, automatic ACH bank drafts, credit/debit cards, mobile app |
| Unit Size Range | 5x5 to 10x30+ feet |
| Security Features | 24/7 video surveillance, electronic gate access, individual unit alarms, perimeter fencing |
| Number Of Locations | 1,000+ facilities nationwide |
balance Extra Space Storage Pros & Cons
- Industry-leading facility cleanliness with regular maintenance and professional standards across all locations
- Superior customer service with high satisfaction ratings and responsive support channels
- Advanced security infrastructure including 24/7 video monitoring, gated access, and individual unit alarms
- Convenient online services including unit reservations, rent payments, and account management through website and mobile app
- Extensive national footprint with over 1,000 locations across 40+ states providing widespread accessibility
- Transparent rental processes with clear pricing, no hidden fees, and flexible lease terms
- Premium pricing compared to many independent storage operators, particularly for climate-controlled units
- Limited international presence, serving only the United States
- Some locations have restricted access hours or reduced amenities compared to flagship facilities
- Climate-controlled units not available at all locations, limiting options in certain markets
- Notary and document services not available on-site at most locations
help Extra Space Storage FAQ
What unit sizes does Extra Space Storage offer?
Extra Space Storage offers a wide range of unit sizes from small 5x5 lockers to large 10x30+ spaces. Sizes typically include 5x5, 5x10, 10x10, 10x15, 10x20, and 10x30 units to accommodate everything from closet contents to multi-room furniture.
Are climate-controlled units available?
Many Extra Space Storage locations offer climate-controlled units that maintain consistent temperature and humidity levels. These units are ideal for sensitive items like electronics, wooden furniture, documents, and antiques. Climate control availability varies by location.
What security measures are in place at Extra Space Storage facilities?
Extra Space Storage implements comprehensive security features including 24/7 video surveillance, electronic gate access with personalized codes, individually alarmed units, perimeter fencing, and well-lit premises. These measures help protect stored belongings around the clock.
What are the access hours for my storage unit?
Most Extra Space Storage locations offer extended access hours, with many providing 24/7 access to tenants. However, specific access hours vary by location. Office hours for customer service and lease signing are typically 9am-6pm on weekdays with limited weekend hours.
How do I reserve a storage unit online?
You can reserve a storage unit directly through Extra Space Storage's website by selecting your preferred location, unit size, move-in date, and any desired features like climate control. Online reservations typically require a small deposit to secure your unit.
What is Extra Space Storage?
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What is Extra Space Storage best for?
Individuals and families seeking reliable, well-maintained self-storage with excellent security in accessible locations across the United States.
How does Extra Space Storage compare to Smart Storage Solutions?
Is Extra Space Storage worth it in 2026?
What are the key specifications of Extra Space Storage?
- Lease Terms: Month-to-month flexibility available; long-term discounts often offered
- Access Hours: Most locations offer extended hours; many provide 24/7 tenant access
- Company Type: Publicly Traded REIT (NYSE: EXR)
- States Served: 40+ U.S. states
- Storage Types: Climate-controlled, standard, drive-up, indoor, and outdoor units
- Online Services: Reservations, payments, account management, mobile app
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