Oracle NetSuite CRM

Oracle NetSuite CRM is part of the NetSuite ERP/cloud business suite, offering deeply integrated CRM, ERP, and e-commerce capabilities. Its key advantage is a single, real-time database for customer information, orders, inventory, and financials. This eliminates data silos between front and back office. Features include sales force automation, marketing automation, partner relationship management, and customer service. It is targeted at growing midsize to large businesses, especially in wholesale distribution, manufacturing, and software, where seamless flow from quote to cash is critical. Its score is based on the power of its unified data model, though it is part of a larger, more complex ERP system.