description Downdetector Overview
Downdetector is a public platform utilizing crowdsourced data to track online service disruptions. Users report experiencing problems with websites and applications, providing real-time insights into service availability. This information helps individuals understand potential outages impacting their frequently used online services and allows for broader monitoring of internet stability. It’s particularly useful for tech enthusiasts, businesses reliant on online services, and anyone seeking immediate awareness of widespread technical issues.
help Downdetector FAQ
Where does Downdetector get outage information from?
Downdetector is based on user-submitted problem reports and related signals, not direct access to every company's internal monitoring. That is why it can show a spike for services such as Instagram, Discord, Verizon, or PlayStation Network before an official status page is updated.
Who owns Downdetector?
Downdetector was founded in 2012 by Tom Sanders and Sander van de Graaf and was later acquired by Ookla in 2018. Ookla is also known for Speedtest.
Why can Downdetector say there is a problem when an official status page is green?
A status page usually reflects what the company has confirmed internally, while Downdetector reflects what users are reporting in real time. Regional ISP problems, DNS failures, or login-only bugs can create a Downdetector spike before a provider posts an incident.
Can Downdetector prove that a service is down for everyone?
No. It is best read as a signal that many users are reporting trouble, not as a definitive technical diagnosis.
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