Hertz has a Lunoo score of 9.2/10. This score is based on an AI-powered analysis of features, user reviews, expert opinions, and overall quality.

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Hertz

9.2

Excellent

From Varies by vehicle class, location, and rental duration. Economy cars start around $30-40/day, while full-size sedans average $50-80/day. Weekly rates and longer rentals offer discounted daily averages.

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description Hertz Overview

Hertz is a well-established car rental company with a vast network of locations globally. They offer a senior discount program, often around 10-15% depending on membership and location. Hertz provides a range of accessible vehicles, including those equipped with hand controls and left-foot accelerators, catering to drivers with disabilities. Their website is relatively user-friendly, and their customer service is available 24/7.

Hertz Gold Plus Rewards provides expedited service and upgrades, which can be particularly beneficial for seniors seeking a streamlined rental experience. They also offer options for GPS navigation.

info Hertz Specifications

Founded	1918
Fleet Size	Approximately 500,000+ vehicles
Mobile App	iOS and Android
Business Type	Car Rental Service
Online Booking	Available 24/7
Customer Program	Hertz Gold Plus Rewards
Global Locations	Over 10,000 locations worldwide
Accessibility Options	Hand controls, left-foot accelerators, spinner knobs (with advance notice)
Senior Discount Range	10-15%
Corporate Headquarters	Estero, Florida, USA

balance Hertz Pros & Cons

thumb_up Pros

check Extensive global network with locations in airports, cities, and neighborhoods worldwide
check Offers senior discount program with 10-15% savings depending on membership and location
check Provides accessible vehicle options including hand controls and left-foot accelerators for disabled customers
check Well-established brand with decades of industry experience and reliability
check Wide selection of vehicle categories from economy to luxury and specialty cars
check Robust online booking platform with mobile app for convenient reservation management

thumb_down Cons

close Pricing can be significantly higher than competitors, especially at airport locations
close Additional fees for insurance, fuel, tolls, and surcharges can substantially increase base rate
close Cancellation and modification policies may be restrictive depending on rate type
close Vehicle availability and quality can vary by location with inconsistent customer experiences
close Corporate policies may prioritize efficiency over personalized customer service

help Hertz FAQ

Does Hertz offer car insurance coverage, and what are my options?

Hertz offers various protection plans including Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), and Supplemental Liability Insurance (SLI). Your personal auto insurance or credit card may already provide coverage, so review your existing policies before purchasing additional coverage.

What discounts does Hertz offer for seniors and other groups?

Hertz provides a senior discount program offering approximately 10-15% off base rates for customers aged 65 and older. Additional savings may be available through AAA membership, corporate partnerships, or frequent renter programs like Hertz Gold Plus Rewards.

Can I rent a car with hand controls or other adaptive equipment from Hertz?

Yes, Hertz offers a dedicated program for customers with disabilities requiring hand controls, left-foot accelerators, or other adaptive equipment. Advance notice of 48-72 hours is typically required to ensure availability of appropriate vehicles.

What is the minimum age to rent a car from Hertz, and are there young driver fees?

The minimum rental age is 20 years old in most U.S. locations (25 for luxury and specialty vehicles). Drivers under 25 pay a Young Renter Fee of approximately $19-27 per day, with some exceptions for military personnel.

What is Hertz?

Hertz is a well-established car rental company with a vast network of locations globally. They offer a senior discount program, often around 10-15% depending on membership and location. Hertz provides a range of accessible vehicles, including those equipped with hand controls and left-foot accelerators, catering to drivers with disabilities. Their website is relatively user-friendly, and their customer service is available 24/7. Hertz Gold Plus Rewards provides expedited service and upgrades, which can be particularly beneficial for seniors seeking a streamlined rental experience. They also offer options for GPS navigation.

How good is Hertz?

Hertz scores 9.2/10 (Excellent) on Lunoo, making it one of the highest-rated options in the Car Insurance category. Hertz earns its 9.2/10 rating primarily due to its unmatched global presence, extensive vehicle selection, and strong accessibility offerings that ser...

How much does Hertz cost?

What are the best alternatives to Hertz?

See our alternatives page for Hertz for a ranked list with scores. Top alternatives include: Enterprise Rent-A-Car, Carfax Car Care, Coverking Stormproof Car Cover.

How does Hertz compare to Enterprise Rent-A-Car?

See our detailed comparison of Hertz vs Enterprise Rent-A-Car with scores, features, and an AI-powered verdict.

Is Hertz worth it in 2026?

With a score of 9.2/10, Hertz is highly rated in Car Insurance. See all Car Insurance ranked.

What are the key specifications of Hertz?

Founded: 1918
Fleet Size: Approximately 500,000+ vehicles
Mobile App: iOS and Android
Business Type: Car Rental Service
Online Booking: Available 24/7
Customer Program: Hertz Gold Plus Rewards

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Why this score

Hertz earns its 9.2/10 rating primarily due to its unmatched global presence, extensive vehicle selection, and strong accessibility offerings that serve diverse customer needs including seniors and disabled travelers. The score is slightly reduced by common industry criticisms regarding variable pricing, additional fees, and inconsistent service experiences across different locations, which are typical challenges for large rental networks.

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