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Petco

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description Petco Overview

Petco is a leading pet retail company that has maintained family ownership through its growth. It provides a comprehensive suite of services including grooming, training, and veterinary care. The brand focuses on the 'total pet' experience, combining high-quality products with professional services to support pet owners who view their animals as integral members of the family.

help Petco FAQ

Is Petco still family-owned?

Despite its family-retail image, Petco has passed through several corporate owners, including private equity firms like CVC Capital Partners and Canada Pension Plan Investment Board. It went public on Nasdaq in January 2021 under the ticker WOOF, so it's shareholder-owned today.

Does Petco provide veterinary services in its stores?

Yes — Petco operates Vetco vaccination clinics and full-service veterinary hospitals inside many locations, alongside its grooming salons and dog training classes. This is part of its 'total pet' strategy of pairing retail with services under one roof.

What is Petco's loyalty program and is it free?

The free Pals Rewards program earns points on purchases, while the paid Vital Care subscription tier adds recurring discounts on things like grooming and dog food. Vital Care launched around 2021 as Petco pushed subscription-style services alongside retail.

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