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description Request Tracker (RT) Overview
Request Tracker (RT) is a highly customizable ticket tracking system that can be used for bug tracking. It's known for its powerful workflow engine and extensive reporting capabilities. It supports email integration and can be adapted to a wide range of use cases. While it has a steeper learning curve, its flexibility makes it a good choice for organizations needing a highly configurable ticket tracking system.
help Request Tracker (RT) FAQ
What is Request Tracker (RT)?
Request Tracker (RT) is a highly customizable ticket tracking system that can be used for bug tracking. It's known for its powerful workflow engine and extensive reporting capabilities. It supports email integration and can be adapted to a wide range of use cases. While it has a steeper learning curve, its flexibility makes it a good choice for organizations needing a highly configurable ticket tracking system.
How good is Request Tracker (RT)?
Request Tracker (RT) scores 6.8/10 (Fair) on Lunoo, making it rated in the SAAS category.
What are the best alternatives to Request Tracker (RT)?
See our alternatives page for Request Tracker (RT) for a ranked list with scores. Top alternatives include: Risk Management Suite, Open Dental, Really Simple Systems CRM.
How does Request Tracker (RT) compare to Risk Management Suite?
See our detailed comparison of Request Tracker (RT) vs Risk Management Suite with scores, features, and an AI-powered verdict.
Is Request Tracker (RT) worth it in 2026?
With a score of 6.8/10, Request Tracker (RT) is a solid option in SAAS. See all SAAS ranked.
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