swap_horiz Clarabridge Alternatives

1

Chattermill

Chattermill uses AI to analyze customer feedback from various sources, including chat logs, emails, and surveys. It iden...

Automation Sentiment Analysis Conversation Intelligence Text Analytics

7.9 Good

2

Talkwalker Free

Talkwalker Free is a powerful, albeit limited, open-source social listening and influencer discovery tool. It allows use...

Free Tier Social Listening Sentiment Analysis Influencer Identification

9.2 Excellent

3

Qualtrics NPS

Qualtrics NPS is a robust platform offering comprehensive NPS measurement and analysis capabilities. It allows for custo...

Advanced Analytics Text Analytics Enterprise Level Customer Journey Mapping

9.2 Excellent

4

Brandwatch (Consumer Intelligence)

Brandwatch (now part of Cision's Consumer Intelligence suite) is a premier enterprise-grade social listening and analyti...

Enterprise Data Analysis Market Research Reputation Management

8.8 Very Good

5

InMoment

InMoment provides a comprehensive customer experience management platform that combines feedback data from various sourc...

Social Listening Employee Feedback Text Analytics Customer Experience Management

8.3 Very Good

6

Awario

Awario is a dedicated social listening and brand monitoring tool that is perfect for small to medium-sized businesses. I...

Competitor Analysis Lead Generation Analytics Smb

8.3 Very Good

7

Chattermatter

Chattermatter focuses on social listening, allowing agencies to monitor brand mentions, track sentiment, and identify tr...

Competitive Analysis Social Listening Sentiment Analysis Social Insights

7.7 Good

8

Digimind

Digimind is a social listening and analytics platform that helps brands monitor their online reputation, analyze competi...

Competitive Analysis Sentiment Analysis Influencer Identification Enterprise Level

7.6 Good

9

Auki

Auki is a social listening and analytics platform with a focus on data visualization. While not fully open-source, it of...

Data Visualization Social Listening Sentiment Analysis Brand Monitoring

6.5 Fair

10

MonkeyLearn

MonkeyLearn is a specialized AI platform focused on text analysis and natural language processing (NLP). It allows users...

NLP Automation No Code Sentiment Analysis

6.2 Fair

11

Brand24

Brand24 is a robust social media monitoring and influencer marketing platform with an open-source core. It tracks mentio...

Website Monitoring Influencer Marketing Reputation Management Cost Effective

6.1 Fair

12

Sprout Social Advanced

Sprout Social Advanced is a comprehensive platform designed for large marketing teams. It offers advanced analytics, inc...

Content Calendar Enterprise Security Social Listening Team Workflow

9.6 Brilliant

13

Magento

Magento is an open-source e-commerce platform that offers a 14-day free trial. It is designed for large enterprises and...

Customizable Open Source Advanced Technical

9.3 Excellent

14

Dynamics 365 Sales

Microsoft Dynamics 365 Sales provides a robust CRM solution with social media integration, customer service tools, and a...

Customer Service Enterprise Level Cloud Solution

9.1 Excellent

15

Falcon.io

Falcon.io (now part of Brandwatch) is an enterprise-grade social media management platform that offers a comprehensive s...

All In One Enterprise Analytics Social Listening

9.0 Excellent

16

Hootsuite Insights

Hootsuite Insights, now part of Hootsuite, offers powerful social listening and analytics capabilities. It allows users...

Real Time Data Real Time Analysis Customer Support Sentiment Analysis

8.9 Very Good

17

Google Optimize 360

Google Optimize 360 is Google's enterprise-level A/B testing platform, tightly integrated with Google Analytics. Agencie...

Personalization A B Testing Enterprise Level Google Analytics Integration

8.8 Very Good

18

Sprout Social

Sprout Social stands as the premium, all-in-one platform for medium to large businesses and agencies, renowned for its d...

Team Collaboration All In One Enterprise Reporting

8.7 Very Good

19

CCH Tagetik

CCH Tagetik is an enterprise-level accounting software that offers a comprehensive suite of tools, including advanced re...

Comprehensive Suite Advanced Reporting Enterprise Level

8.6 Very Good

20

Agorapulse

Agorapulse is a robust, user-friendly all-in-one platform that strikes an excellent balance between powerful features an...

Team Collaboration Reporting Integration Analytics

8.5 Very Good