Best Conversation Intelligence

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Chorus by ZoomInfo

From $9/user/month

Chorus is a conversation intelligence platform with built-in video conferencing, specifically engineered for sales and revenue teams. It records and transcribes video calls (up to 100 participants) to...

Revenue Intelligence CRM Integration AI Insight Sales Coaching Conversation Intelligence Call Recording Sales Team SAAS Product

8.3 Very Good

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Chattermill

Chattermill leverages AI to analyze customer conversations across various channels, including chat, email, and social media. It provides sentiment analysis, conversation analytics, and actionable cust...

Automation AI Powered Sentiment Analysis Conversation Analytics Conversation Intelligence Text Analytics Customer Insights Integrations Customer Feedback

8.2 Very Good

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Clarabridge

Clarabridge, now integrated into Qualtrics, specializes in analyzing unstructured customer data from various sources, including social media, surveys, and contact center interactions. It uses AI and n...

Social Listening Sentiment Analysis Conversation Intelligence Voice Of Customer Text Analytics Enterprise Level Voice Of The Customer Contact Center Analytics

6.6 Fair

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