swap_horiz Freshworks CRM Alternatives
Looking for alternatives to Freshworks CRM? Compare the top Help Desk Software options ranked by our AI scoring system.
Freshworks CRM
Freshworks CRM is a cloud-based CRM solution tailored for real estate professionals. It allows freelancers to manage leads, track client interactions, and automate follow-ups with ease. The platform integrates with real estate platforms like Zillow and Realtor.com, enabling users to sync data and ma...
apps Top Freshworks CRM Alternatives
The top alternative to Freshworks CRM in 2026 is ServiceNow with a score of 9.6/10, followed by Gorgias Pro (9.6) and Zoho Desk Free (9.2).
ServiceNow
ServiceNow has evolved from a simple IT ticketing system into a comprehensive enterprise service management platform. It...
Gorgias Pro
Gorgias Pro is a versatile customer support platform that shines in its integration with ecommerce platforms. It offers...
Zoho Desk Free
Zoho Desk Free is a powerful and feature-rich option for small businesses. It offers multi-channel support, including em...
Talkdesk
Talkdesk specializes in unifying the voice and digital channels, making it a top choice for companies where phone suppor...
Cerner Health Information Exchange
Cerners Health Information Exchange (HIE) solution facilitates the secure exchange of patient data across different heal...
Zendesk Suite
Zendesk Suite is an omnichannel customer service powerhouse that integrates live chat (formerly Zendesk Chat) seamlessly...
Gorgias
Gorgias is a help desk built specifically for e-commerce merchants, offering deep native integrations with platforms lik...
Zendesk
Zendesk is widely recognized for its user-friendly interface and rapid deployment capabilities. It is a dedicated custom...
HubSpot Service Hub Free
HubSpot Service Hub Free is a compelling option, especially for businesses already using HubSpot's CRM. It provides basi...
HubSpot Support
HubSpot Support provides technical assistance and customer support for small businesses. It includes a knowledge base, l...
Help Scout
Help Scout is a customer-centric support platform beloved for its simplicity and elegance, with live chat functionality...
Zoho Desk
Zoho Desk is a context-aware help desk solution part of the extensive Zoho business application suite. It leverages AI (...
Freshservice
Freshservice is Freshworks' IT service management (ITSM) solution, designed specifically for IT and internal employee su...
Desk.com
Desk.com was once a popular, user-friendly ticketing system acquired by Salesforce. However, it has been officially disc...
Freshchat
Freshchat, part of the Freshworks ecosystem, is a powerful, user-friendly chatbot platform that excels in omnichannel su...
Tidio Lite
Tidio Lite is a more affordable option from the Tidio suite, offering live chat and basic AI-powered chatbots for e-comm...
Freshchat Lite
Freshchat Lite offers basic live chat support with AI assistance at an affordable price. It is ideal for small businesse...
SupportBee
SupportBee is a privacy-focused, simple email ticketing system built for small teams. It transforms a shared email inbox...
Chanty
Chanty is a simple, AI-powered team chat platform designed to boost productivity. It stands out by including a built-in...
Salesforce Service Cloud Essentials
Service Cloud Essentials provides a basic customer service platform, including ticketing systems and knowledge base mana...
summarize Quick Comparison Summary
| Alternative | Score | vs Freshworks CRM | Action |
|---|---|---|---|
| 9.6 Brilliant | +3.4 | Compare | |
| 9.6 Brilliant | +3.4 | Compare | |
| 9.2 Brilliant | +3.0 | Compare | |
| 9.1 Brilliant | +2.9 | Compare | |
| 8.8 Excellent | +2.6 | Compare | |
| 8.5 Excellent | +2.3 | Compare | |
| 8.5 Excellent | +2.3 | Compare | |
| 8.5 Excellent | +2.3 | Compare | |
| 8.5 Excellent | +2.3 | Compare | |
| 8.4 Excellent | +2.2 | Compare |
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