swap_horiz Qualaroo Alternatives

1

Chattermill

Chattermill leverages AI to analyze customer conversations across various channels, including chat, email, and social me...

Automation AI Powered Sentiment Analysis Conversation Analytics

8.2 Very Good

2

Survicate

Survicate is a feedback platform designed specifically for product teams and marketers who want to collect feedback dire...

Marketing Feedback Real Time Feedback Website

7.7 Good

3

Omniconvert

Omniconvert combines A/B testing with customer surveys and website analytics. It allows users to not only test variation...

Personalization A B Testing Conversion Optimization Behavioral Targeting

7.6 Good

4

Zonka Feedback

Zonka Feedback is a multi-channel CX platform for collecting feedback via web, mobile, email, SMS, and offline kiosks. I...

Multi Channel Real Time Ios Android Employee Feedback

7.3 Good

5

Salesforce Einstein

Salesforce Einstein is the native AI layer built directly into the Salesforce platform. It provides predictive lead scor...

AI Automation CRM CRM Integration

9.4 Excellent

6

Qualtrics NPS

Qualtrics NPS is a robust platform offering comprehensive NPS measurement and analysis capabilities. It allows for custo...

Advanced Analytics Text Analytics Enterprise Level Customer Journey Mapping

9.1 Excellent

7

Delighted

Delighted is a focused, simple platform designed specifically for measuring customer experience through NPS, CSAT, and C...

Simple Simple Interface Feedback Customer Experience

8.7 Very Good

8

TINYpulse

TinyPulse is a veteran in the pulse survey space, known for its focus on quick, actionable feedback loops. It offers a v...

Feedback Onboarding Culture Engagement Scores

8.6 Very Good

9

Act-On

Act-On is a marketing automation platform emphasizing behavioral targeting and cross-channel engagement. It offers robus...

Email Automation Account Based Marketing Marketing Analytics Behavioral Targeting

8.5 Very Good

10

InMoment

InMoment provides a comprehensive customer experience management platform that combines feedback data from various sourc...

Social Listening Employee Feedback Text Analytics Customer Experience Management

8.5 Very Good

11

Bloomfire

Bloomfire is an enterprise-grade knowledge management platform that focuses on making information discoverable. It uses...

Search Analytics AI Enterprise Search

8.2 Very Good

12

MoEngage

MoEngage is a customer engagement platform that helps businesses personalize experiences across various channels, includ...

Personalization Email Marketing Push Notifications Behavioral Analytics

8.0 Very Good

13

Chattermatter

Chattermatter specializes in collecting and analyzing unstructured customer feedback from sources like emails, chat logs...

Competitive Analysis Competitive Intelligence Social Listening Sentiment Analysis

7.8 Good

14

Qualtrics Free Edition

Qualtrics is a powerful research platform, and its free edition provides access to a subset of its features. It allows f...

Customization Advanced Analytics Text Analytics Survey Logic

7.8 Good

15

Forsta (formerly Confirmit)

Forsta, formerly Confirmit, provides a comprehensive customer experience management platform for market research and ent...

Market Research Text Analytics Customer Experience Management Enterprise Reporting

7.7 Good

16

Odoo Survey

Odoo Survey is a module within the Odoo suite of business applications. It provides a user-friendly interface for creati...

Reporting Customer Insights Survey Templates Branching Logic

7.7 Good

17

Usabilla

Now part of SurveyMonkey Enterprise, Usabilla focuses on visual feedback, allowing users to annotate screenshots and pro...

Customer Experience User Experience A/b Testing Nps

7.5 Good

18

Voxco

Voxco is a customer experience management platform that allows for multi-channel feedback collection, including email, S...

Reporting Multi Channel Real Time Customer Journey

7.4 Good

19

LiveSite

LiveSite is a live chat platform that combines live chat with website personalization and customer insights. Startups ca...

Automation Customer Insights Integrations Proactive Chat

7.3 Good

20

Clarabridge

Clarabridge, now integrated into Qualtrics, specializes in analyzing unstructured customer data from various sources, in...

Social Listening Sentiment Analysis Conversation Intelligence Voice Of Customer

6.6 Fair