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Delighted

8.7

Very Good

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description Delighted Overview

Delighted is a focused, simple platform designed specifically for measuring customer experience through NPS, CSAT, and CES surveys. It is incredibly easy to set up and is designed to get feedback quickly without overwhelming the customer. It is perfect for businesses that want to track customer sentiment over time without the complexity of a full-blown research platform. Its strength lies in its simplicity and its ability to provide actionable insights through a clean, easy-to-understand dashboard.

It is a great choice for companies that want to start measuring CX immediately.

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What is Delighted?

Delighted is a focused, simple platform designed specifically for measuring customer experience through NPS, CSAT, and CES surveys. It is incredibly easy to set up and is designed to get feedback quickly without overwhelming the customer. It is perfect for businesses that want to track customer sentiment over time without the complexity of a full-blown research platform. Its strength lies in its simplicity and its ability to provide actionable insights through a clean, easy-to-understand dashboard. It is a great choice for companies that want to start measuring CX immediately.

How good is Delighted?

Delighted scores 8.7/10 (Very Good) on Lunoo, making it a well-rated option in the SAAS category.

What are the best alternatives to Delighted?

See our alternatives page for Delighted for a ranked list with scores. Top alternatives include: Medallia, Aiko, Google Tasks.

How does Delighted compare to Medallia?

See our detailed comparison of Delighted vs Medallia with scores, features, and an AI-powered verdict.

Is Delighted worth it in 2026?

With a score of 8.7/10, Delighted is highly rated in SAAS. See all SAAS ranked.

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