What are the key differences between Microsoft Teams Phone and Hiya?

Compare Microsoft Teams Phone and Hiya side by side on Lunoo to see detailed feature differences, AI scores, and expert analysis.

How are Microsoft Teams Phone and Hiya scored?

Microsoft Teams Phone has an AI score of 8.3/10 and Hiya has an AI score of 7.5/10. Scores are based on category fit, feature coverage, pricing signals, public reception, and recency.

Microsoft Teams Phone vs Hiya 2026 — Compared

Microsoft Teams Phone

Hiya

WINNER Microsoft Teams Phone

Microsoft Teams Phone edges ahead with a score of 8.3/10 compared to 7.5/10 for Hiya. While both are highly rated in the...

emoji_events WINNER

Microsoft Teams Phone

8.3 Very Good

Virtual Reality Get Microsoft Teams Phone open_in_new

Hiya

7.5 Good

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psychology AI Verdict

Microsoft Teams Phone edges ahead with a score of 8.3/10 compared to 7.5/10 for Hiya. While both are highly rated in their respective fields, Microsoft Teams Phone demonstrates a slight advantage in our AI ranking criteria. A detailed AI-powered analysis is being prepared for this comparison.

emoji_events Winner: Microsoft Teams Phone

verified Confidence: Low

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description Overview

Microsoft Teams Phone

Enterprise-grade calling features embedded in Microsoft Teams, including PSTN calling, auto attendants, and call queues.

Hiya

Hiya is less of a direct 'phone system' and more of a powerful communication API platform. This makes it exceptional for developers building custom communication features into their own applications. If your business needs to programmatically add calling, verification, or SMS capabilities into a proprietary platform, Hiya's API-first approach is unmatched.