description Hiya Overview
Hiya is less of a direct 'phone system' and more of a powerful communication API platform. This makes it exceptional for developers building custom communication features into their own applications. If your business needs to programmatically add calling, verification, or SMS capabilities into a proprietary platform, Hiya's API-first approach is unmatched.
help Hiya FAQ
What does Hiya provide besides a caller-ID app?
Hiya also provides communication APIs and business services for caller identification, spam detection, phone reputation, and branded calling. That makes it useful to companies building trust and verification features into their own calling workflows.
Can developers use Hiya to identify spam calls?
Hiya's technology can be used to assess phone numbers and identify likely fraud or spam patterns, depending on the product and API agreement. Exact endpoints, pricing, and usage limits vary by the Hiya service being purchased.
Is Hiya the same as Twilio?
No. Twilio is a broad communications platform for programmable voice, SMS, and other messaging, while Hiya is more focused on caller identity, phone reputation, and call trust. A developer might use them together rather than treat them as identical products.
Can Hiya help a business name its outbound calls?
Hiya offers business caller identity and branded calling products intended to help recipients recognize legitimate organizations. Availability depends on the country, carrier support, and the business's enrollment and verification requirements.
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