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DICE

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description DICE Overview

DICE is a UK-based music discovery and ticketing platform founded to combat ticket scalping in the live events industry. Unlike traditional secondary market platforms, it strictly prohibits the resale of tickets above their original face value, utilizing an in-app waiting list system to securely transfer tickets between fans. The platform partners directly with event organizers, venues, and artists to distribute tickets for concerts, club nights, and festivals. It is designed for music fans seeking a fair ticket purchasing experience and provides promoters with tools to manage attendance and audience engagement.

help DICE FAQ

Can I resell a DICE ticket if I cannot attend the show?

For eligible sold-out events, you can return the ticket to the in-app Waiting List. If another fan buys it, you receive a refund under DICE's rules, and the ticket is not marked up above its original price.

Why is my DICE ticket not showing a QR code yet?

DICE often activates the ticket shortly before the event to discourage screenshots and unauthorized resale. The ticket generally needs to be opened in the DICE mobile app rather than printed from an email.

Can I transfer a DICE ticket to a friend?

Many events allow the Send to a Friend feature, but the organizer can disable it or impose a deadline. The recipient normally needs a DICE account linked to the mobile number used for the transfer.

How does DICE prevent tickets from appearing on StubHub at inflated prices?

Tickets are tied to accounts and delivered as in-app mobile tickets, while official returns are handled through DICE's Waiting List at face value. These controls make speculative resale harder than with an unrestricted downloadable PDF ticket.

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