emoji_events Best Ticketing

Top-rated ticketing ranked by our AI-powered scoring system.

37
Products Ranked
7.4
Avg Score
1
Rated Excellent
9.5
Top Score
Summary: The best ticketing in 2026 is Zendesk Guide with a score of 9.5/10, followed by Freshdesk Freddy AI (8.9) and Zendesk Advanced AI (8.9). This ranking is based on Lunoo's AI-powered scoring system which evaluates 37 ticketing across quality, features, user satisfaction, and value. Rankings are updated daily.

table_chart Top 5 at a Glance

Rank Name Score Price Best For
#1 Zendesk Guide 9.5 Free Medium to large businesses already using or planning to use... Visit
#2 Freshdesk Freddy AI 8.9 From $25/user/month Ideal for businesses looking to automate customer support wi... Visit
#3 Zendesk Advanced AI 8.9 Ideal for businesses looking to enhance their customer servi... Visit
#4 Freshservice 8.8 Free / $25/user/month Ideal for small to medium-sized businesses looking for an ea... Visit
#5 Microsoft Dynamics 365 Customer Service 8.7 Visit

leaderboard Full Ticketing Rankings

Best 1 Zendesk Guide
Zendesk Guide
Free Plan Available

Zendesk Guide is the industry standard for customer-facing knowledge bases. It integrates perfectly with the Zendesk Support suite, allowing agents to convert tickets into articles and customers to fi...

9.5 Brilliant
Visit
2 Freshdesk Freddy AI
Freshdesk Freddy AI
From $25/user/month

Freshdesk's Freddy AI is a compelling, all-in-one AI solution that brings sophisticated automation to businesses seeking value without sacrificing capability. As part of the Freshworks customer engage...

8.9 Very Good
Visit
3 Zendesk Advanced AI
Zendesk Advanced AI

Zendesk Advanced AI represents the culmination of the platform's deep investment in integrating artificial intelligence directly into its industry-leading suite. It's not a standalone bot but an intel...

8.9 Very Good
Visit
4 Freshservice
Freshservice
Free Plan Available From $25/user/month

Freshservice is Freshworks' IT service management (ITSM) solution, designed specifically for IT and internal employee support. It offers ITIL-aligned features like incident, problem, change, and relea...

8.8 Very Good
Visit
5 Microsoft Dynamics 365 Customer Service
Microsoft Dynamics 365 Customer Service

Microsoft Dynamics 365 Customer Service provides a unified platform for agents to manage customer interactions and resolve issues efficiently. It leverages AI for intelligent routing and personalized...

8.7 Very Good
Visit
6 Zendesk AI
Zendesk AI

Zendesk AI is a comprehensive powerhouse designed for organizations that need to manage high volumes of support tickets across multiple channels. It uses intelligent triage to automatically categorize...

8.7 Very Good
Visit
7 HelpDesk (by LiveChat)
HelpDesk (by LiveChat)

HelpDesk is a clean, modern ticketing system developed by the team behind LiveChat. It is designed to be simple and efficient, focusing on the core task of managing customer inquiries. It integrates p...

8.7 Very Good
Visit
8 Zopim
Zopim
Free Plan Available From $19/mo

Zopim, now part of Zendesk, is a live chat solution primarily focused on website visitor engagement. It offers a simple and intuitive interface for real-time customer support. While easy to implement,...

8.4 Very Good
Visit
9 Eventbrite
Eventbrite
Free Plan Available From $19/mo

Eventbrite is a popular platform for discovering and attending events, including many networking opportunities. Users can search for events based on location, interests, and date. Event organizers can...

8.4 Very Good
Visit
10 HubSpot Service Hub
HubSpot Service Hub
Free Plan Available From $50/user/month (paid plan)

HubSpot Service Hub provides live chat as part of its all-in-one CRM platform, specifically within the free 'Conversations' inbox. This chat tool is deeply integrated with HubSpot's free CRM, marketin...

8.4 Very Good
Visit
11 HappyFox
HappyFox
Free Plan Available From $25/mo

HappyFox is a robust help desk software known for its powerful workflow automation and business rule engine. It provides a classic, feature-rich ticketing system alongside capabilities for asset manag...

8.0 Very Good
Visit
12 Hopin
Hopin

Hopin is an all-in-one virtual events platform designed to host conferences, trade shows, and company summits for very large audiences. It structures events into Stages for keynotes, Sessions for brea...

7.9 Good
Visit
13 HubSpot Live Chat
HubSpot Live Chat

HubSpot Live Chat is integrated within the broader HubSpot CRM platform, offering a seamless experience for startups already using HubSpot's marketing and sales tools. It allows for personalized chat...

7.8 Good
Visit
14 Bond Customer Service
Bond Customer Service

Bond Customer Service is a relatively new platform aiming to provide a unified customer support experience. While it offers a range of features including live chat, ticketing, and a knowledge base, it...

7.8 Good
Visit
15 HelpDesk
HelpDesk

HelpDesk is a straightforward, no-frills ticketing system designed for teams that want to move away from shared email inboxes. It focuses on the basics: assigning tickets, tracking status, and basic r...

7.7 Good
Visit
16 Ticketmaster
Ticketmaster
Free Plan Available From $29/mo

Ticketmaster is a global leader in ticket sales and event marketing. It provides robust ticketing solutions, promotional tools, and live event management features. Suitable for large-scale events and...

7.7 Good
Visit
17 Zoho Desk
Zoho Desk
Free Plan Available From $9/user/month

Zoho Desk is a context-aware help desk solution part of the extensive Zoho business application suite. It leverages AI (Zia) to provide sentiment analysis, auto-tagging, and productivity suggestions....

7.7 Good
Visit
18 Pure360
Pure360

Pure360 focuses on email management and customer service automation. It offers features like sentiment analysis and automated workflows. While it can improve email efficiency, its broader support capa...

7.6 Good
Visit
19 EventMobi
EventMobi

EventMobi is a comprehensive event planning platform that integrates with Google Calendar for seamless scheduling, offers detailed budget tracking tools, and provides vendor management features. It ca...

7.6 Good
Visit
20 Deskero
Deskero

Deskero is a straightforward, cloud-based help desk solution that focuses on the essentials of ticket management. It offers a clean interface, multi-channel support, and basic automation rules. It is...

7.5 Good
Visit
21 Event Planner
Event Planner

Event Planner provides calendar integration, ticketing services, and community-building tools. Its a straightforward platform for event organizers who need to manage their events from start to finish.

7.5 Good
Visit
22 Kayako Standard
Kayako Standard

Kayako Standard is a customer service platform offering ticketing, knowledge base, and live chat functionality. It aims to provide a unified experience for both agents and customers. While it offers a...

7.4 Good
Visit
23 Eventzilla
Eventzilla
Free Plan Available From $25/mo

Eventzilla offers calendar integration, budget tracking, and ticketing capabilities. Its user-friendly and suitable for small to medium-sized events, providing a straightforward way to manage all aspe...

7.2 Good
Visit
24 HappyDesk
HappyDesk

HappyDesk is a basic, functional help desk platform that covers the fundamental needs of a support team: ticketing, basic automation, and reporting. It is easy to use and quick to deploy, making it su...

7.1 Good
Visit
25 Eventbrite Webinar
Eventbrite Webinar

Eventbrite Webinar is a relatively new offering from Eventbrite, leveraging their existing event ticketing and registration platform. Its a good option for startups already using Eventbrite for other...

7.0 Good
Visit
26 Eventful
Eventful

Eventful is a platform that integrates with Google Calendar, provides ticketing services, and helps build communities around events. Its particularly useful for organizers who want to engage attendees...

7.0 Good
Visit
27 HelpSpot
HelpSpot

HelpSpot is a mature help desk solution that offers both cloud and on-premise versions. It is known for its simplicity and focus on email management. Unlike many modern platforms that try to do everyt...

6.9 Fair
Visit
28 Eventbrite Webinars
Eventbrite Webinars

Eventbrite Webinars combines event management with webinar scheduling, offering a robust registration system and ticketing options. It integrates with popular CRM tools like Salesforce and provides de...

6.9 Fair
Visit
29 ProProfs Help Desk
ProProfs Help Desk

ProProfs Help Desk is a cloud-based solution offering ticketing, knowledge base, live chat, and automation features. It aims to improve customer satisfaction through efficient support processes. ProPr...

6.6 Fair
Visit
30 CloudMotive
CloudMotive
Free Plan Available From $25/user/month

CloudMotive is a cloud-based customer support and helpdesk platform that helps businesses manage their tickets, responses, and communications. It offers features for ticket creation, resolution tracki...

6.5 Fair
Visit
31 Eventful Pro
Eventful Pro
Free Plan Available From $29/mo

Eventful Pro provides advanced features like calendar integration, ticketing services, and marketing tools. Its designed for event organizers who require more sophisticated tools to manage their event...

6.5 Fair
Visit
32 Chango
Chango
Free Plan Available From $25/mo

Chango is a versatile customer support platform that combines live chat and ticketing functionalities. It offers a user-friendly interface and robust ticket management tools, making it suitable for bu...

6.5 Fair
Visit
33 LiveAgent
LiveAgent
Free Plan Available From $25/mo

LiveAgent is an all-in-one customer support platform that packs a dense feature set at a competitive price point. It combines a help desk ticketing system, live chat, a built-in call center, and a kno...

6.2 Fair
Visit
34 Mojo Helpdesk
Mojo Helpdesk

Mojo Helpdesk is a straightforward ticketing system that integrates well with Google Workspace. It is designed to be easy to use and quick to set up. It includes features like ticket routing, canned r...

5.7 Average
Visit
35 Kayako Classic
Kayako Classic

Kayako Classic is the legacy version of the Kayako platform. It is a self-hosted, PHP-based help desk that was once the industry standard. While it is still used by many organizations, it is largely c...

5.6 Average
Visit
36 Spiceworks
Spiceworks

Spiceworks is a unique, community-driven IT support platform that is completely free to use. It is designed for IT professionals who need a simple, reliable way to manage help desk tickets and invento...

5.0 Average
Visit
37 TeamSupport
TeamSupport
Free Plan Available From $25/user/month

TeamSupport is a B2B-focused customer support platform designed for software and technology companies. It goes beyond ticketing with features for tracking customer relationships, managing ticket escal...

5.0 Average
Visit

help Frequently Asked Questions

What is the best Ticketing in 2026?
According to our AI-powered rankings, Zendesk Guide is currently rated as the best Ticketing with a score of 9.5/10. Other top-rated options include Zendesk Guide, Freshdesk Freddy AI, Zendesk Advanced AI.
How are these Ticketing ranked?
Our rankings use an AI-powered scoring system that analyzes features, user reviews, expert opinions, market presence, and value for money. Each Ticketing receives an objective score from 0 to 10.
How often are the rankings updated?
Our rankings are updated continuously as new data becomes available. Scores are recalculated regularly to ensure you always see the most current and accurate ratings.
What are the top 5 Ticketing in 2026?
The top 5 Ticketing in 2026 are: Zendesk Guide, Freshdesk Freddy AI, Zendesk Advanced AI, Freshservice, Microsoft Dynamics 365 Customer Service. These are ranked by our AI-powered scoring system based on features, quality, and user satisfaction.
How many Ticketing are ranked on Lunoo?
Lunoo currently ranks 37 Ticketing, of which 1 have earned an Excellent rating (9.0+). New options are added and scored regularly.
Which Ticketing has the highest score?
Zendesk Guide currently holds the highest score at 9.5/10 in our Ticketing rankings.
Is Zendesk Guide worth it?
Zendesk Guide scores 9.5/10, making it one of the highest-rated Ticketing available. Its strong rating reflects excellent performance across our evaluation criteria.
What should I look for when choosing a Ticketing?
Key factors include your specific use case, budget, features offered, ease of use, and long-term value. Our scoring system evaluates these factors objectively. Compare the top options above to find the best fit.
Are there any free Ticketing options?
Some Ticketing offer free plans or trials. Check each option's website for current pricing. Our rankings focus on overall quality regardless of price point.
What is the difference between top-rated Ticketing?
While Zendesk Guide and Freshdesk Freddy AI are both highly rated, they differ in features, pricing, and target audience. Use our comparison tool to see detailed side-by-side differences.
Can I compare Ticketing on Lunoo?
Yes! Lunoo offers a detailed comparison tool. Click the compare icon on any two items to see a side-by-side analysis of scores, features, pros, and cons.
How accurate are Lunoo's Ticketing rankings?
Our AI-powered scoring system is calibrated against established ground truth sources and continuously improved. We analyze features, expert reviews, user feedback, and market data to provide the most objective rankings possible.

science How We Rank

Every ticketing is scored across 12 weighted criteria from hundreds of verified sources:

  • Features & Capabilities - Comprehensive analysis of what each option offers
  • User Reviews - Aggregated feedback from real users across platforms
  • Expert Opinions - Professional reviews and industry recognition
  • Value for Money - Cost-effectiveness relative to features
  • Reliability & Support - Track record and customer service quality

Rankings are updated continuously as new information becomes available.

Disclosure: Some links on this page may be affiliate links. If you make a purchase through these links, we may earn a small commission at no extra cost to you. This does not influence our rankings — all scores are determined by our independent AI-powered evaluation system.

Save to your list

Create your first list and start tracking the tools that matter to you.

Track favorites
Get updates
Compare scores

Already have an account? Sign in

Compare Items

See how they stack up against each other

Comparing
VS
Select 1 more item to compare