emoji_events Best Live Chat Software

Top-rated live chat software ranked by our AI-powered scoring system.

leaderboard Full Live Chat Software Rankings

Best 1 Olark
Olark

Olark is one of the original pioneers of live chat software, founded in 2009, known for its reliability, strong focus on customer relationships, and extensive customization options via its API. It pro...

9.1 Excellent
2 Tidio
Tidio

Tidio is a popular, value-driven live chat and chatbot platform with a strong emphasis on e-commerce and small business affordability. It combines a user-friendly live chat interface with a powerful v...

9.0 Excellent
3 LiveChat
LiveChat

LiveChat Software is a veteran, high-performance live chat solution focused squarely on speed, sales conversions, and agent efficiency. Launched in 2002, it's one of the most established dedicated cha...

8.6 Very Good
4 Freshly Chat
Freshly Chat

Freshly Chat is a live chat solution that integrates seamlessly with Freshdesk. It offers real-time customer support and ticketing features, making it ideal for businesses looking to enhance their onl...

8.6 Very Good
5 Chatbase
Chatbase

Chatbase is a live chat analytics platform that helps teams understand and improve their customer interactions. It offers robust analytics, integrations with popular chat tools, and allows for the cre...

8.5 Very Good
6 Gorgias Live Chat
Gorgias Live Chat

Gorgias Live Chat is a live chat tool designed for e-commerce businesses. It offers real-time customer support, order management, and analytics features to help improve the shopping experience. The pl...

8.5 Very Good
7 Live365
Live365

Live365 is a live chat software designed specifically for music streaming and social media engagement. It offers real-time chat features, analytics, and integration with popular social platforms. Perf...

8.5 Very Good
8 Crisp Polls
Crisp Polls

Crisp Polls integrates with live chat software, offering a seamless experience for users. It features responsive design and mobile optimization, making it easy to use across devices. Suitable for busi...

8.4 Very Good
9 BuddyBoss
BuddyBoss

BuddyBoss is a live chat software designed for community management and event coordination. It offers features such as real-time messaging, group chats, and integration with social media platforms. Be...

8.3 Very Good
10 LiveEngage
LiveEngage

LiveEngage is a cloud-based live chat software that offers multichannel support and AI-assisted features. It provides real-time analytics, automated responses, and seamless integration with other tool...

8.3 Very Good
11 Freshly Pressed
Freshly Pressed

Freshly Pressed is a live chat software integrated into the WordPress blogging platform. It provides basic live chat features and integrates seamlessly with existing WordPress sites, making it easy fo...

8.1 Very Good
12 Freshdesk (Freshchat)
Freshdesk (Freshchat)

Freshdesk, part of Freshworks, offers its live chat solution through Freshchat—a modern, intuitive messaging platform built for today's conversational customer experience. Freshchat is designed to be...

8.0 Very Good
13 LivePerson Lite
LivePerson Lite

LivePerson Lite is a basic version of the LivePerson platform, offering essential live chat features at an affordable price. It includes real-time chat support, basic analytics, and integration with p...

8.0 Very Good
14 Plivo Chat
Plivo Chat

Plivo Chat is a voice and chat solution that offers real-time communication capabilities through APIs. It provides features such as real-time chat, voice calls, and integration with popular messaging...

8.0 Very Good
15 LiveChat Lite
LiveChat Lite

LiveChat Lite is a basic live chat software designed for small businesses and e-commerce websites. It offers essential features such as real-time messaging, visitor tracking, and integration with popu...

7.8 Good
16 PureChat
PureChat

PureChat is a straightforward, no-frills live chat software designed for simplicity, ease of use, and affordability. It focuses on doing the basics well: providing a reliable chat widget for your webs...

7.8 Good
17 Crisp
Crisp

Crisp is an all-in-one customer communication platform that bundles live chat, a shared team inbox, chatbots, email marketing, and CRM features into a single, affordable product. It positions itself a...

7.6 Good
18 Drift
Drift

Drift is the pioneer of Conversational Marketing and Sales, a platform built specifically to use live chat as a revenue acceleration engine for B2B companies. It moves beyond support to focus on quali...

7.6 Good
19 LivePerson Starter
LivePerson Starter

LivePerson Starter is a basic version of the LivePerson platform, offering essential live chat features at an affordable price. It includes real-time chat support, basic analytics, and integration wit...

7.5 Good
20 Zoho Chat
Zoho Chat

Zoho Chat is a live chat software that offers real-time chat support, ticketing system, and integration with popular CRM systems. It provides advanced features such as automated responses and analytic...

7.5 Good
21 BuddyBoss Chat
BuddyBoss Chat

BuddyBoss Chat is a live chat software designed for community management and social media integration. It offers real-time chat support, ticketing system, and responsive design, making it suitable for...

7.2 Good
22 LivePerson Engage
LivePerson Engage

LivePerson Engage is a live chat software that offers advanced features such as AI-driven customer engagement, real-time chat, and responsive design. It provides a user-friendly interface and integrat...

6.8 Fair
23 Tawk.to
Tawk.to

Tawk.to is a simple and responsive live chat tool that supports multiple languages and integrates with various e-commerce platforms. It offers real-time customer support, analytics, and mobile app acc...

6.8 Fair
24 LiveAgent Pro
LiveAgent Pro

LiveAgent Pro is a live chat software that offers real-time chat support, ticketing system, and responsive design. It provides advanced features such as automated responses and analytics, making it su...

6.5 Fair
25 LiveChat Pro
LiveChat Pro

LiveChat Pro is a live chat software that offers real-time chat support, ticketing system, and responsive design. It provides advanced features such as automated responses and analytics, making it sui...

6.2 Fair

help Frequently Asked Questions

What is the best Live Chat Software in 2026?
According to our AI-powered rankings, Olark is currently rated as the best Live Chat Software with a score of 9.1/10.
How are these Live Chat Software ranked?
Our rankings use an AI-powered scoring system that analyzes multiple factors including features, user reviews, expert opinions, and value for money to provide objective scores.
How often are the rankings updated?
Our rankings are updated continuously as new data becomes available, ensuring you always see the most current ratings.

science How We Rank

Our AI-powered ranking system evaluates live chat software based on multiple factors:

  • Features & Capabilities - Comprehensive analysis of what each option offers
  • User Reviews - Aggregated feedback from real users across platforms
  • Expert Opinions - Professional reviews and industry recognition
  • Value for Money - Cost-effectiveness relative to features
  • Reliability & Support - Track record and customer service quality

Rankings are updated continuously as new information becomes available.

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