emoji_events Best Live Chat Software

Zendesk Suite is an omnichannel customer service powerhouse that integrates live chat (formerly Zendesk Chat) seamlessly into a broader ecosystem of ticketing, knowledge base, voice, and social messag...

LiveAgent Pro is a live chat software that offers real-time chat support, ticketing system, and responsive design. It provides advanced features such as automated responses and analytics, making it su...

Chatfuel is a popular chatbot builder that specializes in Facebook Messenger integration. It allows businesses to create interactive chatbots with drag-and-drop tools and AI-powered conversation flows...

Talkdesk is a powerful customer support platform designed for call centers and businesses with complex needs. It offers advanced features like AI-driven analytics and live chat, making it ideal for or...

Re:amaze is a modern help desk and live chat platform with a strong focus on e-commerce and direct-to-consumer brands. It combines email, chat, and social messaging with automation, a knowledge base,...

Pure Chat is an straightforward live chat solution primarily targeting small businesses and solo entrepreneurs who need an affordable way to engage website visitors. It provides unlimited chats and ag...

Chatbase is the simplest way to build a custom AI chatbot trained on your own data. You simply upload your documents or provide a website URL, and Chatbase creates a chatbot that can answer questions...

Freshly Chat is a live chat solution that integrates seamlessly with Freshdesk. It offers real-time customer support and ticketing features, making it ideal for businesses looking to enhance their onl...

Gorgias Live Chat is a live chat tool designed for e-commerce businesses. It offers real-time customer support, order management, and analytics features to help improve the shopping experience. The pl...

Crisp Polls integrates with live chat software, offering a seamless experience for users. It features responsive design and mobile optimization, making it easy to use across devices. Suitable for busi...

Live365 is a live chat software designed specifically for music streaming and social media engagement. It offers real-time chat features, analytics, and integration with popular social platforms. Perf...

Tidio is a popular, value-driven live chat and chatbot platform with a strong emphasis on e-commerce and small business affordability. It combines a user-friendly live chat interface with a powerful v...

Crisp Chat is a live chat solution that helps businesses engage with customers in real-time. It offers advanced features like automated responses, team collaboration tools, and analytics to improve cu...

LivePerson is a veteran enterprise messaging platform that has aggressively integrated conversational AI into its core. It specializes in facilitating large-scale, asynchronous messaging conversations...

HubSpot Service Hub provides live chat as part of its all-in-one CRM platform, specifically within the free 'Conversations' inbox. This chat tool is deeply integrated with HubSpot's free CRM, marketin...

Olark is one of the original pioneers of live chat software, founded in 2009, known for its reliability, strong focus on customer relationships, and extensive customization options via its API. It pro...

Crisp is an all-in-one customer communication platform that bundles live chat, a shared team inbox, chatbots, email marketing, and CRM features into a single, affordable product. It positions itself a...

Bold360 is a conversational AI platform that combines chatbot technology with live chat capabilities. It leverages NLP to understand user intent and provides tools for building personalized conversati...

Zoho SalesIQ is a live chat and chatbot platform integrated with Zoho CRM. Agencies using Zoho CRM can leverage it to engage website visitors, qualify leads, and provide customer support. It offers a...

LivePerson Lite is a basic version of the LivePerson platform, offering essential live chat features at an affordable price. It includes real-time chat support, basic analytics, and integration with p...

Plivo Chat is a voice and chat solution that offers real-time communication capabilities through APIs. It provides features such as real-time chat, voice calls, and integration with popular messaging...

PureChat is a straightforward, no-frills live chat software designed for simplicity, ease of use, and affordability. It focuses on doing the basics well: providing a reliable chat widget for your webs...

LiveChat Lite is a basic live chat software designed for small businesses and e-commerce websites. It offers essential features such as real-time messaging, visitor tracking, and integration with popu...

Tawk.to stands out as a completely free live chat solution, making it an attractive option for small businesses and startups. It offers a range of features including chat history, mobile responsivenes...

Zopim Classic is the older version of Zendesk's live chat offering. While still functional, it lacks the features and integrations of newer platforms and is considered a legacy product. It's a basic o...

kommunicate is a platform that combines live chat, chatbot, and knowledge base functionalities. Agencies can use it to provide comprehensive customer support solutions for their clients. It offers a v...

LiveChat Software is a veteran, high-performance live chat solution focused squarely on speed, sales conversions, and agent efficiency. Launched in 2002, it's one of the most established dedicated cha...

Crisp.io is a live chat and customer support platform that helps businesses engage with customers in real-time. It offers features like automated responses, team collaboration tools, and analytics to...

LivePerson Starter is a basic version of the LivePerson platform, offering essential live chat features at an affordable price. It includes real-time chat support, basic analytics, and integration wit...

Zoho Chat is a live chat software that offers real-time chat support, ticketing system, and integration with popular CRM systems. It provides advanced features such as automated responses and analytic...

BuddyBoss is a WordPress plugin that transforms a standard WordPress site into a powerful community platform. It offers features like member profiles, activity feeds, group creation, and customizable...

Tidio LiveChat offers a combination of live chat and chatbot functionality. The free plan includes basic chatbot features and limited live chat operators. Its a good option for small businesses needin...

Freshworks Chat is a live chat software that can be integrated with Freshworks CRM and other ticketing systems. It allows businesses to provide real-time customer support, track conversations, and man...

LiveSite is a live chat platform that combines live chat with website personalization and customer insights. Startups can use it to engage website visitors, personalize their experience, and gather va...

Flock is an all-in-one communication and collaboration platform that integrates messaging with built-in productivity tools. Unlike Slack, which relies on external apps for project management, Flock in...

Drift is the pioneer of Conversational Marketing and Sales, a platform built specifically to use live chat as a revenue acceleration engine for B2B companies. It moves beyond support to focus on quali...

BuddyBoss Chat is a live chat software designed for community management and social media integration. It offers real-time chat support, ticketing system, and responsive design, making it suitable for...

Telegram Groups offer a simple and free way to create online communities, particularly suited for those prioritizing encrypted messaging. They support large group sizes and allow for channel broadcast...

Freshly Pressed is a live chat software integrated into the WordPress blogging platform. It provides basic live chat features and integrates seamlessly with existing WordPress sites, making it easy fo...

LivePerson Engage is a live chat software that offers advanced features such as AI-driven customer engagement, real-time chat, and responsive design. It provides a user-friendly interface and integrat...

Freshchat, part of the Freshworks ecosystem, is a powerful, user-friendly chatbot platform that excels in omnichannel support. It allows agents to manage conversations from WhatsApp, Facebook Messenge...

Freshdesk, part of Freshworks, offers its live chat solution through Freshchat—a modern, intuitive messaging platform built for today's conversational customer experience. Freshchat is designed to be...

Communicate is a live chat software with a focus on proactive engagement and detailed reporting. It offers customizable chat windows, mobile apps for agents, and integrations with popular platforms. I...

SnapEngage offers live chat with a focus on proactive engagement and automation. Agencies can use it to reach out to visitors and qualify leads. It includes a chatbot, customer segmentation, and repor...

LiveAgent is an all-in-one customer support platform that packs a dense feature set at a competitive price point. It combines a help desk ticketing system, live chat, a built-in call center, and a kno...

Bottr is a live chat platform centered around chatbot creation and automation. It allows businesses to build custom chatbots for various use cases, including customer support and lead generation. Whil...

LiveEngage is a cloud-based live chat software that offers multichannel support and AI-assisted features. It provides real-time analytics, automated responses, and seamless integration with other tool...

HubSpot integrates with Drift to improve live chat and customer engagement. This integration supports visitor identification, conversation tracking, and web presence optimization, making it easier for...