Best Shared Inbox

Crisp is an all-in-one customer communication platform that bundles live chat, a shared team inbox, chatbots, email marketing, and CRM features into a single, affordable product. It positions itself a...

Trengo is an excellent shared inbox solution that excels at bringing communication channels like WhatsApp, email, and social media into one collaborative space. It is highly intuitive and focuses on t...

Missive is a unique tool that blends email, chat, and task management into one interface. It is highly effective for small teams that want to keep their support and internal communication in one place...

Groove is a simple, email-based help desk designed for small businesses that want to provide great support without the complexity of traditional ticketing systems. It treats support emails like person...

SupportBee is a privacy-focused, simple email ticketing system built for small teams. It transforms a shared email inbox into a support queue with features like ticket assignment, internal comments, S...

Help Scout is a customer-centric support platform beloved for its simplicity and elegance, with live chat functionality delivered through its 'Beacon' product. Unlike complex ticketing systems, Help S...