Best Shared Inbox

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psychology AI-Assisted Ranking

Rankings are calculated based on verified user reviews, recency of updates, and community voting weighted by user reputation score.

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0.0 10.0
Best 1 Help Scout
Help Scout

Help Scout is a customer-centric support platform beloved for its simplicity and elegance, with live chat functionality delivered through its 'Beacon' product. Unlike complex ticketing systems, Help S...

8.5 Very Good
2 Groove
Groove

Groove is a straightforward, affordable help desk built for small businesses and startups that find larger platforms overwhelming. It provides a simple shared inbox, knowledge base, basic automation,...

8.4 Very Good
3 Hiver
Hiver

Hiver is a unique solution that turns Gmail into a powerful collaborative help desk. It layers shared inbox management, assignment, notes, SLAs, and automation directly onto the familiar Gmail interfa...

8.1 Very Good
4 Crisp
Crisp

Crisp is an all-in-one customer communication platform that bundles live chat, a shared team inbox, chatbots, email marketing, and CRM features into a single, affordable product. It positions itself a...

7.6 Good
5 SupportBee
SupportBee

SupportBee is a privacy-focused, simple email ticketing system built for small teams. It transforms a shared email inbox into a support queue with features like ticket assignment, internal comments, S...

6.5 Fair
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