Best Shared Inbox for 2026
Updated DailyA community-curated ranking of the most effective shared-inbox software. Voted on by verified marketers.
Help Scout is a customer-centric support platform beloved for its simplicity and elegance, with live chat functionality delivered through it...
Crisp is an all-in-one customer communication platform that bundles live chat, a shared team inbox, chatbots, email marketing, and CRM featu...
Frequently Asked Questions
What is the best shared-inbox for beginners?
For beginners, we recommend starting with tools that offer free tiers and intuitive interfaces. Check the scores above - tools rated 85+ typically offer the best balance of features and usability.
How do we rank shared-inbox tools?
Our rankings are based on a comprehensive scoring system that evaluates features, pricing, user reviews, ease of use, and overall value. Each tool is scored from 0-100.
Are there free shared-inbox options?
Yes! Many shared-inbox tools offer free plans or free trials. Look for tools with "Free plan" or "Freemium" pricing models in our comparison.
How often is this list updated?
We regularly review and update our rankings to reflect the latest features, pricing changes, and user feedback. Last updated: January 2026.
