Best Ticketing System

Updated Daily
inventory_2 35 items
trending_up Scored across 12 criteria

Rankings use category fit, feature coverage, pricing signals, public reception, and recency. Affiliate relationships do not affect scores.

Filter by Tags
0.0 10.0
Best 1 Zendesk Suite
Zendesk Suite
Free Plan Available From $25/user/month (basic plan)

Zendesk Suite is an omnichannel customer service powerhouse that integrates live chat (formerly Zendesk Chat) seamlessly into a broader ecosystem of ticketing, knowledge base, voice, and social messag...

9.67 Brilliant
Visit
2 LiveChat Pro
LiveChat Pro
From $33 per agent/month (billed monthly)

LiveChat Pro is a live chat software that offers real-time chat support, ticketing system, and responsive design. It provides advanced features such as automated responses and analytics, making it sui...

9.42 Excellent
Visit
3 Zendesk
Zendesk
Free Plan Available From $25/user/month (paid plan)

Zendesk is widely recognized for its user-friendly interface and rapid deployment capabilities. It is a dedicated customer support platform that excels at managing high volumes of incoming tickets acr...

9.28 Excellent
Visit
4 LiveAgent Pro
LiveAgent Pro
Free Plan Available From $29/mo

LiveAgent Pro is a live chat software that offers real-time chat support, ticketing system, and responsive design. It provides advanced features such as automated responses and analytics, making it su...

9.23 Excellent
Visit
5 Eventbrite
Eventbrite
Free Plan Available From $19/mo

Eventbrite is a popular platform for discovering and attending events, including many networking opportunities. Users can search for events based on location, interests, and date. Event organizers can...

8.43 Very Good
Visit
6 Zendesk Integration
Zendesk Integration
Free Plan Available From Free/mo

HubSpot integrates with Zendesk to streamline customer support processes. This integration supports ticket creation, escalation rules, and knowledge base management, improving the efficiency of custom...

7.96 Good
Visit
7 Desk.com
Desk.com
Free Plan Available From $25/user/month

Desk.com was once a popular, user-friendly ticketing system acquired by Salesforce. However, it has been officially discontinued and replaced by Salesforce Service Cloud. While some legacy users may s...

7.82 Good
Visit
8 Tidio Lite
Tidio Lite
Free Plan Available From $14/month

Tidio Lite is a more affordable option from the Tidio suite, offering live chat and basic AI-powered chatbots for e-commerce businesses. It's designed to be easy to use and integrates with popular e-c...

7.79 Good
Visit
9 Ticketmaster
Ticketmaster
Free Plan Available From $29/mo

Ticketmaster is a global leader in ticket sales and event marketing. It provides robust ticketing solutions, promotional tools, and live event management features. Suitable for large-scale events and...

7.79 Good
Visit
10 Zoho Chat
Zoho Chat
Free Plan Available From $12/user/month

Zoho Chat is a live chat software that offers real-time chat support, ticketing system, and integration with popular CRM systems. It provides advanced features such as automated responses and analytic...

7.73 Good
Visit
11 Deskpro
Deskpro

Deskpro is a highly customizable and API-first help desk platform available as cloud or on-premise software. It consolidates email, chat, phone, and social into a single interface and offers a help ce...

7.73 Good
Visit
12 Supportly Community
Supportly Community
Free Plan Available

Supportly Community is a free customer support platform that offers basic live chat and ticket management functionalities. It's suitable for businesses looking to provide initial support without the n...

7.70 Good
13 Redmine + AI
Redmine + AI
Free Plan Available From $25/mo

While Redmine is not a new entry, combining it with artificial intelligence (AI) features can significantly enhance its capabilities. Redmine is a robust project management and issue tracking system t...

6.93 Fair
Visit
14 Eventbrite Webinars
Eventbrite Webinars

Eventbrite Webinars combines event management with webinar scheduling, offering a robust registration system and ticketing options. It integrates with popular CRM tools like Salesforce and provides de...

6.89 Fair
Visit
15 Proprofs CRM
Proprofs CRM
Free Plan Available From $12/mo

Proprofs CRM provides an easy-to-use interface with a built-in knowledge base and ticketing system. It offers basic CRM features, customizable dashboards, and integration options. Suitable for small b...

6.71 Fair
Visit
16 Eventive
Eventive

Eventive provides a comprehensive event management solution, including webinar scheduling and registration. It offers detailed analytics and integrates with popular CRM tools like Salesforce. The tool...

6.70 Fair
Visit
17 Freshworks CRM
Freshworks CRM
Free Plan Available From $15/user/month

Freshworks CRM is a cloud-based CRM solution tailored for real estate professionals. It allows freelancers to manage leads, track client interactions, and automate follow-ups with ease. The platform i...

6.29 Fair
Visit
18 SupportBee
SupportBee
Free Plan Available From $10/user/month

SupportBee is a privacy-focused, simple email ticketing system built for small teams. It transforms a shared email inbox into a support queue with features like ticket assignment, internal comments, S...

5.45 Average
Visit
19 Chanty
Chanty
Free Plan Available From $4/user/month

Chanty is a simple, AI-powered team chat platform designed to boost productivity. It stands out by including a built-in task manager that allows users to turn any message into a task with a single cli...

5.20 Average
20 Jitbit Helpdesk
Jitbit Helpdesk
Free Plan Available From $25/user/month

Jitbit Helpdesk is a long-standing, straightforward ticketing system available as a SaaS or self-hosted application. It focuses on email-based support with features like a shared inbox, automation rul...

4.54 Poor
Visit
21 Salesforce Service Cloud Essentials
Salesforce Service Cloud Essentials
From $25/user/month

Service Cloud Essentials provides a basic customer service platform, including ticketing systems and knowledge base management. Suitable for small businesses with limited budgets needing essential sup...

3.52 Poor
Visit
22 ServiceNow
ServiceNow
Free Plan Available From $25/user/month (basic tier)

ServiceNow has evolved from a simple IT ticketing system into a comprehensive enterprise service management platform. Its case management capabilities are unmatched for internal operations, such as HR...

3.50 Poor
Visit
23
HE
HelpScout Plus
From $25/user/month

HelpScout Plus is a powerful customer support tool that excels in email management and ticketing. It offers advanced automation features, making it ideal for businesses needing to handle complex workf...

9.44 Excellent
24
SU
Supportly Pro
From $25/mo

Supportly Pro is an advanced customer support platform that combines live chat, ticket management, and knowledge base functionalities. It's designed for businesses requiring a comprehensive solution t...

9.11 Excellent
25
FR
Freshly Chat
Free Plan Available From $10/mo

Freshly Chat is a live chat solution that integrates seamlessly with Freshdesk. It offers real-time customer support and ticketing features, making it ideal for businesses looking to enhance their onl...

9.04 Excellent
26
SU
Supportly Free
Free Plan Available

Supportly Free is a basic customer support platform that offers live chat and ticket management functionalities. It's suitable for businesses looking to provide initial support without the need for ad...

8.85 Very Good
27
SU
Supportly Basic
Free Plan Available From $10/mo

Supportly Basic is a basic customer support platform that offers live chat and ticket management functionalities. It's suitable for businesses looking to provide initial support without the need for a...

8.64 Very Good
28
SU
Supportly Lite
Free Plan Available From $10/mo

Supportly Lite is a basic customer support platform that offers live chat and ticket management functionalities. It's suitable for businesses looking to provide initial support without the need for ad...

8.60 Very Good
29
SU
Supportly Plus
From $25/user/month

Supportly Plus is an advanced customer support platform that combines live chat, ticket management, and knowledge base functionalities. It's designed for businesses requiring a comprehensive solution...

8.35 Very Good
30
AU
AutoServiceDesk

AutoServiceDesk simplifies service request management and customer support. It includes features like ticketing systems, service history tracking, and customer feedback collection to enhance the overa...

8.27 Very Good
Loading more...

Save to your list

Create your first list and start tracking the tools that matter to you.

Track favorites
Get updates
Compare scores

Already have an account? Sign in

Compare Items

See how they stack up against each other

Comparing
VS
Select 1 more item to compare