description Freshly Chat Overview
Freshly Chat is a live chat solution that integrates seamlessly with Freshdesk. It offers real-time customer support and ticketing features, making it ideal for businesses looking to enhance their online presence. While its integration capabilities are strong, the platform lacks some advanced AI features.
insights Ranking position
Freshly Chat ranks #3 of 19 in the Chat Software ranking, behind Tidio, ahead of Gorgias Live Chat.
info Freshly Chat Specifications
| Api | Yes |
| Platform | Web |
| Integrations | Freshdesk, Zapier |
| Languages Supported | English, Spanish, French |
balance Freshly Chat Pros & Cons
- Seamless integration with Freshdesk
- Real-time customer support
- Ticketing features
- User-friendly interface
- Lacks advanced AI functionalities
- Limited customization options
- No mobile app for agents
help Freshly Chat FAQ
Can Freshly Chat integrate with other CRM systems?
Yes, it integrates seamlessly with Freshdesk and can be customized to work with other CRMs through API.
Is there a mobile app for Freshly Chat?
Currently, the agent interface is web-based but a mobile app is in development.
Does Freshly Chat offer 24/7 support?
Freshly Chat provides real-time customer support during business hours with optional after-hours ticketing features.
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