Freshly Chat - Live Chat Software
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Freshly Chat

8.6
Very Good
Free Plan • From $10/mo

description Freshly Chat Overview

Freshly Chat is a live chat solution that integrates seamlessly with Freshdesk. It offers real-time customer support and ticketing features, making it ideal for businesses looking to enhance their online presence. While its integration capabilities are strong, the platform lacks some advanced AI features.

recommend Best for: Small to medium-sized businesses looking for a straightforward live chat solution that integrates well with their existing Freshdesk setup.

info Freshly Chat Specifications

balance Freshly Chat Pros & Cons

thumb_up Pros
  • check Seamless integration with Freshdesk
  • check Real-time customer support
  • check Ticketing features
  • check User-friendly interface
thumb_down Cons
  • close Lacks advanced AI functionalities
  • close Limited customization options
  • close No mobile app for agents

help Freshly Chat FAQ

Can Freshly Chat integrate with other CRM systems?

Yes, it integrates seamlessly with Freshdesk and can be customized to work with other CRMs through API.

Is there a mobile app for Freshly Chat?

Currently, the agent interface is web-based but a mobile app is in development.

Does Freshly Chat offer 24/7 support?

Freshly Chat provides real-time customer support during business hours with optional after-hours ticketing features.

What is Freshly Chat?
Freshly Chat is a live chat solution that integrates seamlessly with Freshdesk. It offers real-time customer support and ticketing features, making it ideal for businesses looking to enhance their online presence. While its integration capabilities are strong, the platform lacks some advanced AI features.
How good is Freshly Chat?
Freshly Chat scores 8.6/10 (Very Good) on Lunoo, making it a well-rated option in the Live Chat Software category. Freshly Chat scores 8.6/10 due to its strong integration capabilities with Freshdesk and user-friendly interface, but it falls short in advanced AI fe...
How much does Freshly Chat cost?
Free Plan • From $10/mo
What are the best alternatives to Freshly Chat?
See our alternatives page for Freshly Chat for a ranked list with scores. Top alternatives include: LiveChat Pro, LiveAgent Pro, Re:amaze.
What is Freshly Chat best for?

Small to medium-sized businesses looking for a straightforward live chat solution that integrates well with their existing Freshdesk setup.

How does Freshly Chat compare to LiveChat Pro?
See our detailed comparison of Freshly Chat vs LiveChat Pro with scores, features, and an AI-powered verdict.
Is Freshly Chat worth it in 2026?
With a score of 8.6/10, Freshly Chat is highly rated in Live Chat Software. See all Live Chat Software ranked.
What are the key specifications of Freshly Chat?
  • API: Yes
  • Platform: Web
  • Integrations: Freshdesk, Zapier
  • Languages Supported: English, Spanish, French

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