Top Results for Ticketing System

TicketTailor is a flexible, open-source ticketing system that allows organizations to create and manage support tickets directly within their own websites or applications, offering customizable workflows and reporting features without relying on third-party integrations.

ServiceNow provides a cloud-based platform for managing services and automating organizational work. IT service management is a central use case, with requests and incidents routed through defined processes. Its broader product offering extends into areas such as employee services and customer servi...

Freshly Chat is a live chat solution that integrates seamlessly with Freshdesk. It offers real-time customer support and ticketing features, making it ideal for businesses looking to enhance their online presence. While its integration capabilities are strong, the platform lacks some advanced AI fea...

Masabi Justride is a modular, cloud-based ticketing and passenger management system designed for public transport operators, offering real-time information and integrated mobile and contactless payment options across various modes of travel.

Vista Cinema is a comprehensive ticketing system designed for movie theaters to manage showtimes, seat reservations, and sales transactions efficiently, integrating with point-of-sale systems and reporting capabilities.

HelpScout Plus is an email-based help desk software designed to manage customer support requests and email campaigns. It provides ticketing functionality and automation capabilities streamlining workflows for businesses seeking efficient customer interactions. The platform’s robust features are part...

Request Tracker (RT) is an open-source, enterprise-grade ticketing system written in Perl. It is designed to help organizations track and manage tasks, customer support inquiries, and IT service requests through a centralized database. The platform facilitates workflow automation, correspondence tra...

ConnectWise Manage is an IT service management platform that allows managed service providers to track and manage incidents, problems, requests, and changes within their client environments through a centralized system.

HubSpot integrates with Zendesk to streamline customer support processes. This integration supports ticket creation, escalation rules, and knowledge base management, improving the efficiency of customer service teams.

Deskpro is a highly customizable and API-first help desk platform available as cloud or on-premise software. It consolidates email, chat, phone, and social into a single interface and offers a help center, chatbot, and SLA management. Its strength lies in its deep customization options and robust AP...

BMC Remedy ITSM is an on-premises or cloud-based service management platform that facilitates the creation, tracking, and resolution of IT incidents, problems, changes, and requests through a centralized workflow system.

Tidio Lite is a more affordable option from the Tidio suite, offering live chat and basic AI-powered chatbots for e-commerce businesses. It's designed to be easy to use and integrates with popular e-commerce platforms like Shopify, WooCommerce, and Magento. While it lacks some advanced features of t...

Freshly Ticketing is a ticketing system that integrates with Freshdesk, offering robust support for businesses of all sizes. It provides advanced ticket management features and a knowledge base to empower customers. However, its user interface can be confusing for new users.

CTS Eventim is a global event ticketing and data distribution system utilized by venues and rights holders to manage ticket sales, track inventory, and distribute tickets to various channels like online retailers and physical outlets.

Eventbrite is a popular platform for discovering and attending events, including many networking opportunities. Users can search for events based on location, interests, and date. Event organizers can use Eventbrite to sell tickets and manage attendee lists. While primarily a ticketing platform, Eve...

Eventive is a SaaS platform designed for enterprise event management. It streamlines the process of creating and running virtual events including webinars and conferences. The system facilitates registration, ticketing, and live streaming while offering detailed analytics to measure event success. E...

LiveAgent Pro is a web-based software solution designed to manage customer interactions through live chat and ticketing systems. It offers robust features including responsive design for optimal viewing across devices and advanced analytics for support teams. This platform is particularly useful for...

While Redmine is not a new entry, combining it with artificial intelligence (AI) features can significantly enhance its capabilities. Redmine is a robust project management and issue tracking system that supports time tracking, version control, and document management. Integrating AI could improve t...

Zendesk Chat, formerly Zopim, is a live chat solution integrated within the Zendesk ecosystem. It offers real-time support and proactive chat triggers. While easy to implement, it's a more basic offering compared to Zendesk Suite. Its strength is its ease of integration with other Zendesk products.

Freshly Knowledge Base is a knowledge base solution that integrates with Freshdesk, offering a centralized repository of information for customers. Its user-friendly and easy to set up, making it an excellent choice for businesses looking to improve customer self-service. However, its advanced featu...

Proprofs CRM is a web-based customer relationship management software designed for small businesses. Its notable features include an integrated knowledge base and ticketing system simplifying lead management. The platform offers customizable dashboards and serves as a practical Salesforce alternativ...

Zoho Chat is a cloud-based live chat software solution designed to enhance customer support operations. Its notable integration with CRM systems like Zoho CRM allows businesses to manage conversations and track customer interactions efficiently. It’s particularly useful for companies seeking afforda...

Freshworks CRM is a cloud-based CRM solution tailored for real estate professionals. It allows freelancers to manage leads, track client interactions, and automate follow-ups with ease. The platform integrates with real estate platforms like Zillow and Realtor.com, enabling users to sync data and ma...

Jitbit Helpdesk is a long-standing, straightforward ticketing system available as a SaaS or self-hosted application. It focuses on email-based support with features like a shared inbox, automation rules, SLAs, and a knowledge base. It is known for its simplicity and reliability. It targets small to...

Chanty is a simple, AI-powered team chat platform designed to boost productivity. It stands out by including a built-in task manager that allows users to turn any message into a task with a single click. This makes it an excellent choice for teams that struggle with keeping track of action items wit...

Supportly is a powerful helpdesk solution that provides ticket management, live chat, and knowledge base functionalities. It's designed to streamline customer support processes and improve overall service quality.

Salesforce Service Cloud Essentials is a cloud-based solution designed to manage customer inquiries efficiently. It offers core features like ticketing systems and basic knowledge base functionality, making it ideal for small businesses seeking an affordable CRM system to streamline their support op...

SupportBee is a privacy-focused, simple email ticketing system built for small teams. It transforms a shared email inbox into a support queue with features like ticket assignment, internal comments, SLAs, and basic knowledge base integration. It emphasizes data privacy with EU hosting options and mi...

Desk.com was once a popular, user-friendly ticketing system acquired by Salesforce. However, it has been officially discontinued and replaced by Salesforce Service Cloud. While some legacy users may still be clinging to it, it is no longer supported, lacks modern security updates, and is missing the...