emoji_events Best CRM Software

Top-rated crm software ranked by our AI-powered scoring system.

39
Products Ranked
7.7
Avg Score
3
Rated Excellent
9.2
Top Score
Summary: The best crm software in 2026 is Copper with a score of 9.2/10, followed by Salesforce (9.2) and Pipedrive Enterprise (9.0). This ranking is based on Lunoo's AI-powered scoring system which evaluates 39 crm software across quality, features, user satisfaction, and value. Rankings are updated daily.

table_chart Top 5 at a Glance

Rank Name Score Price Best For
#1 Copper 9.2 Free / $9/user/month Ideal for small businesses and teams using Google Workspace... Visit
#2 Salesforce 9.2 From $25/mo Ideal for large enterprises with complex sales processes and... Visit
#3 Pipedrive Enterprise 9.0 From $12/user/month Ideal for businesses with complex sales processes requiring... Visit
#4 Oracle NetSuite CRM 8.9 From $2,500/month Ideal for growing businesses that require a unified system f... Visit
#5 DonorPerfect 8.8 Free / $25/mo Ideal for small to medium-sized non-profits looking for a ro... Visit

leaderboard Full CRM Software Rankings

Best 1 Copper
Copper
Free Plan Available From $9/user/month

Copper is a CRM designed exclusively for Google Workspace (G Suite) users, offering deep, seamless integration with Gmail, Google Calendar, and Drive. It minimizes data entry by automatically creating...

9.2 Excellent
Visit
2 Salesforce
Salesforce
From $25/mo

Salesforce is the undisputed market leader and most comprehensive CRM platform, offering a vast ecosystem of cloud-based products. Its core Sales Cloud provides powerful lead, opportunity, and pipelin...

9.2 Excellent
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3 Pipedrive Enterprise
Pipedrive Enterprise
From $12/user/month

Pipedrive Enterprise is a customer relationship management (CRM) software designed to help businesses manage their sales processes and customer interactions more efficiently. It offers advanced featur...

9.0 Excellent
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4 Oracle NetSuite CRM
Oracle NetSuite CRM
From $2,500/month

Oracle NetSuite CRM is part of the NetSuite ERP/cloud business suite, offering deeply integrated CRM, ERP, and e-commerce capabilities. Its key advantage is a single, real-time database for customer i...

8.9 Very Good
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5 DonorPerfect
DonorPerfect
Free Plan Available From $25/mo

DonorPerfect is a long-standing, versatile fundraising CRM that balances ease of use with deep reporting capabilities. It offers a wide range of tools for managing donors, tracking gifts, and executin...

8.8 Very Good
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6 Blackbaud's Raiser's Edge
Blackbaud's Raiser's Edge
From $250/month

Blackbauds Raisers Edge is a comprehensive CRM designed specifically for non-profits. It offers robust donor management, fundraising tools, and analytics. With features like personalized communication...

8.8 Very Good
Visit
7 HubSpot Sales
HubSpot Sales
Free Plan Available From $50/mo

HubSpot Sales is a sales automation tool that helps small businesses manage their sales pipeline and forecast revenue. It includes features like deal tracking, opportunity management, and CRM integrat...

8.7 Very Good
Visit
8 Salesflare
Salesflare
Free Plan Available From $29/mo

Salesflare is an intelligent, automated CRM designed specifically for B2B companies. It focuses on minimizing manual input by automatically gathering data from email, calendar, social media, and compa...

8.7 Very Good
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9 monday sales CRM
monday sales CRM

monday sales CRM is built on the popular monday.com Work OS, offering a highly visual and customizable approach to CRM. It transforms the sales pipeline into a collaborative board, tracking leads, com...

8.7 Very Good
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10 Pipedrive Pro
Pipedrive Pro
Free Plan Available From $12/user/month

A cloud-based CRM software designed for sales teams, offering contact management, sales pipeline tracking, and marketing automation.

8.6 Very Good
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11 Outreach.io
Outreach.io

Outreach.io is the primary competitor to Salesloft in the enterprise space. It focuses on 'sales execution,' providing a platform that helps reps manage their daily tasks while giving leadership visib...

8.5 Very Good
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12 SuiteCRM
SuiteCRM
Free Plan Available

SuiteCRM is a popular, open-source fork of SugarCRM Community Edition, offering a fully-featured, self-hosted CRM solution. It provides sales force automation, customer support, and marketing campaign...

8.5 Very Good
Visit
13 Freshworks
Freshworks
Free Plan Available From $12/month

Freshworks is a CRM platform that includes scheduling features for agencies. It allows users to manage client appointments and integrate with calendars for time blocking. Freshworks supports multiple...

8.4 Very Good
Visit
14 HubSpot Sales Analytics
HubSpot Sales Analytics
Free Plan Available From $20/user/month

HubSpot Sales Analytics is a sales analytics tool that integrates seamlessly with the HubSpot CRM. It offers advanced features for analyzing sales data, identifying trends, and optimizing sales strate...

8.3 Very Good
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15 Nimble
Nimble
Free Plan Available From $12/mo

Nimble is a simple yet powerful 'Smart CRM' that excels at unifying contacts from various sources (email, social media, calendars) into a single, intelligent address book. It deeply integrates with Go...

8.3 Very Good
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16 Nutshell
Nutshell
Free Plan Available From $25/user/month

Nutshell is a user-friendly, collaborative CRM built for B2B sales teams. It features an intuitive visual sales pipeline, automated email reporting, and team performance insights. It emphasizes ease o...

8.1 Very Good
Visit
17 SugarCRM
SugarCRM
Free Plan Available From $25/user/month

SugarCRM is a flexible, open-platform CRM solution known for its strong customization capabilities and freedom from vendor lock-in. It offers a full suite of sales, marketing, and service automation t...

8.1 Very Good
Visit
18 Freshsales Suite
Freshsales Suite

Freshsales Suite offers a blend of sales and marketing automation features, suitable for real estate startups looking for an all-in-one solution. Its built-in telephony and AI-powered features enhance...

8.0 Very Good
Visit
19 Vtiger CRM
Vtiger CRM

Vtiger CRM is a comprehensive platform that offers a wide range of features, including sales, marketing, and support automation. It is available as both a cloud-based service and an open-source versio...

8.0 Very Good
Visit
20 Insightly
Insightly

Insightly uniquely combines CRM with project management, making it a strong choice for service-based businesses and B2B companies that need to manage client relationships and project delivery in one p...

7.9 Good
Visit
21 HubSpot Feedback
HubSpot Feedback
Free Plan Available From $20/mo

HubSpot Feedback enables businesses to collect customer feedback directly within their website. It offers customizable templates and real-time analytics, making it easy for small to medium-sized busin...

7.8 Good
Visit
22 Capsule CRM
Capsule CRM
Free Plan Available From $9/month

Capsule CRM is a straightforward, easy-to-use CRM focused on visual pipeline management and contact history. It offers core features like contact and company records, opportunity tracking, tasks, and...

7.8 Good
Visit
23 Flowlu
Flowlu

Flowlu is a comprehensive business management platform that includes a CRM, project management, and financial tools. The free plan is designed for small teams and solopreneurs who want to manage their...

7.6 Good
Visit
24 Apptivo
Apptivo
Free Plan Available From $25/mo

Apptivo is an integrated suite of business apps centered around its CRM, offering tools for invoicing, project management, help desk, and more. It approaches CRM as part of a broader business manageme...

7.6 Good
Visit
25 Salesmate CRM
Salesmate CRM
From $12/user/month

Salesmate CRM is a mobile-first sales automation tool that focuses on lead generation and CRM functionalities. It offers features like task reminders, email tracking, and analytics dashboards. Salesma...

7.4 Good
Visit
26 Creatio
Creatio
From $10/user/month

Creatio (formerly bpm'online) is a powerful no-code platform for CRM and business process automation (BPM). It provides robust studios to model sales, marketing, and service processes with drag-and-dr...

7.4 Good
Visit
27 Zendesk Sell
Zendesk Sell
Free Plan Available From $25/user/month

Zendesk Sell (formerly Base CRM) is a sales-focused CRM built for productivity, featuring a powerful built-in phone dialer, email integration, and predictive capabilities. It emphasizes activity-based...

7.2 Good
Visit
28 Zocial
Zocial

Zocial focuses on lead generation through social media integration. It helps real estate startups identify and engage with potential clients on platforms like Facebook and LinkedIn. While its not a fu...

7.1 Good
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29 EngageBay
EngageBay

EngageBay is an all-in-one marketing, sales, and service platform designed to help startups grow. It combines CRM functionality with marketing automation and customer support tools. While it offers a...

7.0 Good
Visit
30 Whitney Houston
Whitney Houston

Whitney Houston's vocal technique was extraordinary, characterized by her effortless belting, remarkable vocal agility, and impeccable phrasing. Her ability to navigate complex melodies with seemingly...

7.0 Good
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31 Zoho Integration
Zoho Integration
Free Plan Available From $25/mo

The Zoho integration for HubSpot enables seamless data exchange and workflow automation between the two platforms. It supports features like CRM synchronization, project management tools, and sales an...

6.9 Fair
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32 Salespad
Salespad

Salespad is a CRM tool that offers essential sales automation features like lead management and email tracking. It provides an intuitive interface and integrates with popular CRMs. Salespads pricing s...

6.6 Fair
Visit
33 Kathleen Halligan
Kathleen Halligan

As the former CEO of Salesforce, Kathleen Halligan was a key figure in the growth and development of one of the worlds leading CRM software companies. Her leadership focused on innovation and customer...

6.5 Fair
34 Freshsales Pro
Freshsales Pro
Free Plan Available From $25/user/month

Freshsales Pro is a customer relationship management (CRM) software designed to help businesses manage their sales pipeline and customer interactions efficiently. It offers features such as lead manag...

6.4 Fair
Visit
35 Less Annoying CRM
Less Annoying CRM
From $10/mo per user

Less Annoying CRM lives up to its name by offering an extremely simple, straightforward, and affordable CRM. It follows a flat-rate pricing model per user with all features included. The interface is...

6.2 Fair
Visit
36 Open Source CRM
Open Source CRM
Free Plan Available

Open Source CRM is a collection of open-source customer relationship management tools. It includes features like contact management, lead tracking, and reporting. These tools are ideal for small busin...

5.9 Average
Visit
37 vtiger
vtiger
Free Plan Available From $25/user/month for cloud-based enterprise edition

vtiger CRM is an open-source, all-in-one CRM solution encompassing sales, marketing, and support functionalities. It is available in both self-hosted (free) and cloud-based commercial editions. It inc...

5.9 Average
Visit
38 Propertybase
Propertybase

Propertybase is a CRM built specifically for the real estate industry. It offers MLS integration, automation, lead management, and reporting features. While it's more expensive than some general CRMs,...

5.6 Average
Visit
39 Really Simple Systems
Really Simple Systems
From $25/mo

Really Simple Systems is a cloud-based CRM designed for small to midsize businesses seeking an uncomplicated, reliable system. It offers modules for sales, marketing campaigns, and customer service de...

4.7 Poor

help Frequently Asked Questions

What is the best CRM Software in 2026?
According to our AI-powered rankings, Copper is currently rated as the best CRM Software with a score of 9.2/10. Other top-rated options include Copper, Salesforce, Pipedrive Enterprise.
How are these CRM Software ranked?
Our rankings use an AI-powered scoring system that analyzes features, user reviews, expert opinions, market presence, and value for money. Each CRM Software receives an objective score from 0 to 10.
How often are the rankings updated?
Our rankings are updated continuously as new data becomes available. Scores are recalculated regularly to ensure you always see the most current and accurate ratings.
What are the top 5 CRM Software in 2026?
The top 5 CRM Software in 2026 are: Copper, Salesforce, Pipedrive Enterprise, Oracle NetSuite CRM, DonorPerfect. These are ranked by our AI-powered scoring system based on features, quality, and user satisfaction.
How many CRM Software are ranked on Lunoo?
Lunoo currently ranks 39 CRM Software, of which 3 have earned an Excellent rating (9.0+). New options are added and scored regularly.
Which CRM Software has the highest score?
Copper currently holds the highest score at 9.2/10 in our CRM Software rankings.
Is Copper worth it?
Copper scores 9.2/10, making it one of the highest-rated CRM Software available. Its strong rating reflects excellent performance across our evaluation criteria.
What should I look for when choosing a CRM Software?
Key factors include your specific use case, budget, features offered, ease of use, and long-term value. Our scoring system evaluates these factors objectively. Compare the top options above to find the best fit.
Are there any free CRM Software options?
Some CRM Software offer free plans or trials. Check each option's website for current pricing. Our rankings focus on overall quality regardless of price point.
What is the difference between top-rated CRM Software?
While Copper and Salesforce are both highly rated, they differ in features, pricing, and target audience. Use our comparison tool to see detailed side-by-side differences.
Can I compare CRM Software on Lunoo?
Yes! Lunoo offers a detailed comparison tool. Click the compare icon on any two items to see a side-by-side analysis of scores, features, pros, and cons.
How accurate are Lunoo's CRM Software rankings?
Our AI-powered scoring system is calibrated against established ground truth sources and continuously improved. We analyze features, expert reviews, user feedback, and market data to provide the most objective rankings possible.

checklist What to Look for in CRM Software

Integration Capabilities
CRM software must integrate seamlessly with various third-party apps and services. Look for platforms that support a wide range of integrations, such as marketing tools, accounting systems, and project management software. For example, Salesforce Commerce Cloud Connect integrates directly with popular e-commerce solutions like Shopify.
Customization Options
The ability to customize the CRM system according to specific business needs is crucial. Evaluate whether the platform allows for custom fields, workflows, and reports. Integromat, for instance, offers extensive customization through its powerful automation engine.
Mobile Accessibility
With mobile devices being integral to modern business operations, ensure that the CRM software provides a responsive and user-friendly mobile interface. Salesforce Essentials includes a robust mobile app with all essential features for on-the-go access.
Customer Support
Reliable customer support is vital when issues arise. Assess the availability of different support channels, response times, and overall satisfaction ratings from other users. Copper has received high praise for its responsive and helpful customer service team.
Data Security and Compliance
Given the sensitive nature of customer data, prioritize CRM solutions that offer strong security measures and compliance with relevant regulations like GDPR or HIPAA. Salesforce Nonprofit Success Pack is known for its stringent data protection protocols.
Our Verdict: The CRM software category boasts a high average score of 7.77558/10, indicating that the market is highly competitive and well-served by top-tier solutions. Clear winners like Salesforce Essentials and Integromat demonstrate superior performance in key areas such as integration capabilities and customization options, making them standout choices for businesses seeking robust CRM tools.

science How We Rank

Every crm software is scored across 12 weighted criteria from hundreds of verified sources:

  • Features & Capabilities - Comprehensive analysis of what each option offers
  • User Reviews - Aggregated feedback from real users across platforms
  • Expert Opinions - Professional reviews and industry recognition
  • Value for Money - Cost-effectiveness relative to features
  • Reliability & Support - Track record and customer service quality

Rankings are updated continuously as new information becomes available.

category Related Categories

Marketing Automation arrow_forward Email Marketing Tool arrow_forward Help Desk Software arrow_forward Invoicing Software arrow_forward Live Chat Software arrow_forward Ecommerce Platform arrow_forward Erp Software arrow_forward
Disclosure: Some links on this page may be affiliate links. If you make a purchase through these links, we may earn a small commission at no extra cost to you. This does not influence our rankings — all scores are determined by our independent AI-powered evaluation system.

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