Best Multichannel
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Freshchat is a cloud-based live chat and customer service platform that helps businesses engage with customers in real-time. It offers features like ticketing, knowledge base, and analytics to improve...
Freshdesk's Freddy AI is a compelling, all-in-one AI solution that brings sophisticated automation to businesses seeking value without sacrificing capability. As part of the Freshworks customer engage...
Zoho Desk is a context-aware help desk solution part of the extensive Zoho business application suite. It leverages AI (Zia) to provide sentiment analysis, auto-tagging, and productivity suggestions....
Zoho CRM is a highly customizable and affordable platform part of the extensive Zoho One business application suite. It offers a wide array of features including sales force automation, multichannel c...
Eloqua is a comprehensive marketing automation platform that offers advanced email marketing features, including automation and segmentation. It supports detailed analytics, A/B testing, and integrate...
Crisp is an all-in-one customer communication platform that bundles live chat, a shared team inbox, chatbots, email marketing, and CRM features into a single, affordable product. It positions itself a...
Zoho Desk for Helpdesk is a customer support ticketing system that offers robust ticket management, multichannel support, and advanced analytics. Its designed to help businesses improve their customer...
Zammad is a modern, open-source help desk/ticketing system that can be self-hosted or used as a cloud service. It offers multi-channel support (email, chat, phone, social), a knowledge base, and autom...
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