Best Ticket Management

Zendesk Support is a comprehensive customer service platform known for its robust ticketing system, extensive customization options, and powerful reporting. It caters to businesses of all sizes, from...

HubSpot Service is a customer support platform that enables small businesses to manage tickets, knowledge bases, and self-service portals. It includes live chat, email support, and ticket management f...

Zoho Desk for Helpdesk is a customer support ticketing system that offers robust ticket management, multichannel support, and advanced analytics. Its designed to help businesses improve their customer...

AutoServiceDesk simplifies service request management and customer support. It includes features like ticketing systems, service history tracking, and customer feedback collection to enhance the overa...

Nectar Desk is an omnichannel contact center platform that blends help desk ticketing with integrated VoIP telephony, live chat, email, and CRM capabilities. It provides a unified agent desktop, IVR,...

Accelo is a 'ServOps' platform designed to automate service delivery for client-work businesses. It streamlines the entire client journey from sales and quoting to project delivery, ticket support, an...

ManageEngine offers a suite of IT management solutions, including a help desk. It provides ticket management, knowledge base, and asset management features. A free trial is available. Its a good optio...

HubSpot Live Chat is integrated within the broader HubSpot CRM platform, offering a seamless experience for startups already using HubSpot's marketing and sales tools. It allows for personalized chat...

Faro Solutions is an open-source help desk system designed to be highly customizable and scalable. It offers a comprehensive suite of features, including ticket management, a knowledge base, automatio...

OneDesk uniquely combines help desk ticketing with project management, requirements management, and roadmapping tools in a single platform. It allows teams to capture customer feedback and feature req...

Sfreshdesk is a simplified version of Freshdesk, designed for small businesses with basic support needs. It offers essential ticket management features and integrates well with other Salesforce produc...

Sfreshdesk Lite is a simplified version of Freshdesk, designed for small businesses with basic support needs. It offers essential ticket management features and integrates well with other Salesforce p...

Sfreshservice is a simplified version of Freshservice, designed for organizations with basic IT service management needs. It offers essential ticketing features and integrates well with other ServiceN...

Sfreshservice Lite is a simplified version of Freshservice, designed for organizations with basic IT service management needs. It offers essential ticketing features and integrates well with other Ser...

HelpScout's free plan provides a basic customer support ticketing system, which inherently collects feedback through customer interactions. It allows for email support, a simple knowledge base, and ba...

Sfreshservice Starter is a basic version of Freshservice, designed for organizations with minimal IT service management needs. It offers essential ticketing features and integrates well with other Ser...

Sfreshdesk Starter is a basic version of Freshdesk, designed for small businesses with minimal support needs. It offers essential ticket management features and integrates well with other Salesforce p...

Spiceworks Help Desk is a completely free, ad-supported ticketing system designed primarily for IT support teams. It includes cloud and on-premise versions, integrates with network inventory tools, an...

ProProfs Help Desk is a cloud-based solution offering ticketing, knowledge base, live chat, and automation features. It aims to improve customer satisfaction through efficient support processes. ProPr...

MyHelpDesk is an open-source help desk system designed for small to medium-sized businesses. It offers ticket management, a knowledge base, reporting, and automation features. It also includes a custo...

Chamilo Helpdesk is an open-source ticketing system that provides a flexible and customizable solution for managing customer support tickets. It's suitable for organizations looking to tailor their he...

Metropolaris is an open-source help desk and IT service management platform. It offers a wide range of features, including ticket management, a knowledge base, automation, reporting, and a customer po...

ITOpus is an open-source IT help desk and asset management system. It provides ticket management, asset tracking, a knowledge base, reporting, and automation capabilities. It's designed to help IT dep...

TechPatio is an open-source help desk system aimed at small businesses. It offers ticket management, a knowledge base, reporting, and a customer portal. While it's relatively simple to use, its featur...

Zammad is a modern, open-source help desk/ticketing system that can be self-hosted or used as a cloud service. It offers multi-channel support (email, chat, phone, social), a knowledge base, and autom...