Best Knowledge Base
Updated DailyRankings are calculated based on verified user reviews, recency of updates, and community voting weighted by user reputation score.
No tags available
Supportly is a powerful helpdesk solution that provides ticket management, live chat, and knowledge base functionalities. It's designed to streamline customer support processes and improve overall ser...
Kayako Support is a comprehensive customer support ticketing system that offers robust features like live chat, knowledge base, and ticket management. It's ideal for businesses of all sizes looking to...
Supportly Pro is an advanced customer support platform that combines live chat, ticket management, and knowledge base functionalities. It's designed for businesses requiring a comprehensive solution t...
Zendesk Advanced AI represents the culmination of the platform's deep investment in integrating artificial intelligence directly into its industry-leading suite. It's not a standalone bot but an intel...
Freshly Chat is a live chat solution that integrates seamlessly with Freshdesk. It offers real-time customer support and ticketing features, making it ideal for businesses looking to enhance their onl...
Freshdesk's Freddy AI is a compelling, all-in-one AI solution that brings sophisticated automation to businesses seeking value without sacrificing capability. As part of the Freshworks customer engage...
Ganymede Pro is a more advanced customer support platform that offers enhanced ticket management, knowledge base, and live chat functionalities. It's designed for businesses with moderate needs but ma...
Freshly Ticketing is a ticketing system that integrates with Freshdesk, offering robust support for businesses of all sizes. It provides advanced ticket management features and a knowledge base to emp...
Supportly Lite is a basic customer support platform that offers live chat and ticket management functionalities. It's suitable for businesses looking to provide initial support without the need for ad...
Help Scout is a customer-centric support platform beloved for its simplicity and elegance, with live chat functionality delivered through its 'Beacon' product. Unlike complex ticketing systems, Help S...
Zendesk Suite is an omnichannel customer service powerhouse that integrates live chat (formerly Zendesk Chat) seamlessly into a broader ecosystem of ticketing, knowledge base, voice, and social messag...
Primarily a training, SOP (Standard Operating Procedure), and knowledge base platform that is often repurposed for onboarding. It excels at creating structured training playbooks with multimedia conte...
Groove is a straightforward, affordable help desk built for small businesses and startups that find larger platforms overwhelming. It provides a simple shared inbox, knowledge base, basic automation,...
Tella is a lightweight screen and camera recording tool designed for creating quick, polished video updates and tutorials. While not a traditional live conferencing tool, it serves large teams by faci...
Supportly Free is a basic customer support platform that offers live chat and ticket management functionalities. It's suitable for businesses looking to provide initial support without the need for ad...
HubSpot Service is a customer support platform that enables small businesses to manage tickets, knowledge bases, and self-service portals. It includes live chat, email support, and ticket management f...
Community Cloud enables small businesses to create and manage customer communities, knowledge bases, and collaboration spaces. It fosters engagement with customers through forums, articles, and suppor...
Ganymede is a customer support platform that offers ticket management, knowledge base, and live chat functionalities. It's designed for small to medium-sized businesses looking for an affordable solut...
Zendesk Support is a well-known customer support platform that offers ticket management, knowledge base, and live chat functionalities. It's suitable for businesses of all sizes but may have a steeper...
Supportly Basic is a basic customer support platform that offers live chat and ticket management functionalities. It's suitable for businesses looking to provide initial support without the need for a...
Proprofs CRM provides an easy-to-use interface with a built-in knowledge base and ticketing system. It offers basic CRM features, customizable dashboards, and integration options. Suitable for small b...
Supportly Plus is an advanced customer support platform that combines live chat, ticket management, and knowledge base functionalities. It's designed for businesses requiring a comprehensive solution...
Supportly Enterprise is a high-end customer support platform that offers advanced live chat, ticket management, and knowledge base functionalities. It's designed for large businesses requiring robust...
Simplenote is a simple note-taking app that allows users to create and manage their notes. Its clean interface makes it easy for users to add, edit, and search through their notes. The free plan offer...
Desk.com is a web-based ticketing system that offers a range of features for managing customer support inquiries. It's designed to be easy to use and integrates well with other tools, making it suitab...
Freshly Knowledge Base is a knowledge base solution that integrates with Freshdesk, offering a centralized repository of information for customers. Its user-friendly and easy to set up, making it an e...
Ganymede Free is a free customer support platform that offers limited ticket management, knowledge base, and live chat functionalities. It's designed for small businesses with minimal needs but may la...
Ganymede Starter is a basic customer support platform that offers limited ticket management, knowledge base, and live chat functionalities. It's designed for small businesses with minimal needs but ma...
Ganymede Community is a free customer support platform that offers limited ticket management, knowledge base, and live chat functionalities. It's designed for small businesses with minimal needs but m...
Ganymede Lite is a basic customer support platform that offers limited ticket management, knowledge base, and live chat functionalities. It's designed for small businesses with minimal needs but may l...
You're subscribed! We'll notify you about new knowledge base.