Best Helpdesk for 2026
Updated DailyA community-curated ranking of the most effective helpdesk software. Voted on by verified marketers.
Zendesk Advanced AI represents the culmination of the platform's deep investment in integrating artificial intelligence directly into its in...
Zendesk Suite is an omnichannel customer service powerhouse that integrates live chat (formerly Zendesk Chat) seamlessly into a broader ecos...
LiveChat Software is a veteran, high-performance live chat solution focused squarely on speed, sales conversions, and agent efficiency. Laun...
Freshdesk's Freddy AI is a compelling, all-in-one AI solution that brings sophisticated automation to businesses seeking value without sacri...
Freshdesk, part of Freshworks, offers its live chat solution through Freshchat—a modern, intuitive messaging platform built for today's conv...
Apptivo is an integrated suite of business apps centered around its CRM, offering tools for invoicing, project management, help desk, and mo...
Agile CRM is an affordable all-in-one platform combining sales, marketing, and service automation. It includes contact management, email tra...
Really Simple Systems is a cloud-based CRM designed for small to midsize businesses seeking an uncomplicated, reliable system. It offers mod...
Frequently Asked Questions
What is the best helpdesk for beginners?
For beginners, we recommend starting with tools that offer free tiers and intuitive interfaces. Check the scores above - tools rated 85+ typically offer the best balance of features and usability.
How do we rank helpdesk tools?
Our rankings are based on a comprehensive scoring system that evaluates features, pricing, user reviews, ease of use, and overall value. Each tool is scored from 0-100.
Are there free helpdesk options?
Yes! Many helpdesk tools offer free plans or free trials. Look for tools with "Free plan" or "Freemium" pricing models in our comparison.
How often is this list updated?
We regularly review and update our rankings to reflect the latest features, pricing changes, and user feedback. Last updated: January 2026.
