Best Helpdesk

Zendesk Support is a comprehensive customer service platform known for its robust ticketing system, extensive customization options, and powerful reporting. It caters to businesses of all sizes, from...

Zendesk Suite is an omnichannel customer service powerhouse that integrates live chat (formerly Zendesk Chat) seamlessly into a broader ecosystem of ticketing, knowledge base, voice, and social messag...

HubSpot Service is a customer support platform that enables small businesses to manage tickets, knowledge bases, and self-service portals. It includes live chat, email support, and ticket management f...

Freshdesk's Freddy AI is a compelling, all-in-one AI solution that brings sophisticated automation to businesses seeking value without sacrificing capability. As part of the Freshworks customer engage...

Zendesk Advanced AI represents the culmination of the platform's deep investment in integrating artificial intelligence directly into its industry-leading suite. It's not a standalone bot but an intel...

Freshworks Support is a comprehensive customer support platform that offers ticket management, knowledge base, and live chat functionalities. It's ideal for businesses of all sizes looking to streamli...

Ganymede Pro is a more advanced customer support platform that offers enhanced ticket management, knowledge base, and live chat functionalities. It's designed for businesses with moderate needs but ma...

Freshworks is a CRM platform that includes scheduling features for agencies. It allows users to manage client appointments and integrate with calendars for time blocking. Freshworks supports multiple...

Ganymede is a customer support platform that offers ticket management, knowledge base, and live chat functionalities. It's designed for small to medium-sized businesses looking for an affordable solut...

Ganymede Starter is a basic customer support platform that offers limited ticket management, knowledge base, and live chat functionalities. It's designed for small businesses with minimal needs but ma...

Freshly Support is a comprehensive customer support platform that offers ticketing, live chat, and knowledge base features. It's ideal for businesses of all sizes looking to streamline their customer...

Ganymede Community is a free customer support platform that offers limited ticket management, knowledge base, and live chat functionalities. It's designed for small businesses with minimal needs but m...

Ganymede Lite is a basic customer support platform that offers limited ticket management, knowledge base, and live chat functionalities. It's designed for small businesses with minimal needs but may l...

Ganymede Free is a free customer support platform that offers limited ticket management, knowledge base, and live chat functionalities. It's designed for small businesses with minimal needs but may la...

LiveChat Software is a veteran, high-performance live chat solution focused squarely on speed, sales conversions, and agent efficiency. Launched in 2002, it's one of the most established dedicated cha...

Agile CRM is an affordable all-in-one platform combining sales, marketing, and service automation. It includes contact management, email tracking, telephony, help desk, web analytics, and marketing au...

Crisp.io is a live chat and customer support platform that helps businesses engage with customers in real-time. It offers features like automated responses, team collaboration tools, and analytics to...

Apptivo is an integrated suite of business apps centered around its CRM, offering tools for invoicing, project management, help desk, and more. It approaches CRM as part of a broader business manageme...

Supportly is a powerful helpdesk solution that provides ticket management, live chat, and knowledge base functionalities. It's designed to streamline customer support processes and improve overall ser...

CloudMotive is a cloud-based customer support and helpdesk platform that helps businesses manage their tickets, responses, and communications. It offers features for ticket creation, resolution tracki...

Chango is a versatile customer support platform that combines live chat and ticketing functionalities. It offers a user-friendly interface and robust ticket management tools, making it suitable for bu...

Freshdesk, part of Freshworks, offers its live chat solution through Freshchat—a modern, intuitive messaging platform built for today's conversational customer experience. Freshchat is designed to be...

Really Simple Systems is a cloud-based CRM designed for small to midsize businesses seeking an uncomplicated, reliable system. It offers modules for sales, marketing campaigns, and customer service de...

Jitbit Helpdesk is a long-standing, straightforward ticketing system available as a SaaS or self-hosted application. It focuses on email-based support with features like a shared inbox, automation rul...