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Rankings are calculated based on verified user reviews, recency of updates, and community voting weighted by user reputation score.

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Best 1 Olark
Olark

Olark is one of the original pioneers of live chat software, founded in 2009, known for its reliability, strong focus on customer relationships, and extensive customization options via its API. It pro...

9.1 Excellent
2 Hootsuite
Hootsuite

Hootsuite is one of the original and most widely recognized social media management platforms, known for its comprehensive feature set and scalability from individual professionals to large enterprise...

8.0 Very Good
3 MYOB Business
MYOB Business

MYOB is a major accounting software provider in Australia and New Zealand. Its MYOB Business plan is tailored for sole traders and micro-businesses, offering invoicing, expense tracking, bank feeds, a...

7.8 Good
4 Jitbit Helpdesk
Jitbit Helpdesk

Jitbit Helpdesk is a long-standing, straightforward ticketing system available as a SaaS or self-hosted application. It focuses on email-based support with features like a shared inbox, automation rul...

7.0 Good
5 Kayako
Kayako

Kayako is an established customer service platform offering a unified inbox for email, live chat, and social messages, coupled with self-service tools. It focuses on delivering a cohesive customer jou...

6.5 Fair
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