Best Customer Support

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psychology AI-Assisted Ranking

Rankings are calculated based on verified user reviews, recency of updates, and community voting weighted by user reputation score.

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Best 1 Freshly.io
Freshly.io

Freshly.io is a powerful customer support platform that offers advanced ticket management, knowledge base integration, and automation tools. It's ideal for businesses of all sizes looking to streamlin...

9.5 Brilliant
2 HappyFox
HappyFox

HappyFox is a robust help desk software known for its powerful workflow automation and business rule engine. It provides a classic, feature-rich ticketing system alongside capabilities for asset manag...

9.5 Brilliant
3 Gorgias Pro
Gorgias Pro

Gorgias Pro is a versatile customer support platform that shines in its integration with ecommerce platforms. It offers live chat, ticketing, and knowledge base features, making it an excellent choice...

9.3 Excellent
4 HelpScout Plus
HelpScout Plus

HelpScout Plus is a powerful customer support tool that excels in email management and ticketing. It offers advanced automation features, making it ideal for businesses needing to handle complex workf...

9.3 Excellent
5 Supportly
Supportly

Supportly is a powerful helpdesk solution that provides ticket management, live chat, and knowledge base functionalities. It's designed to streamline customer support processes and improve overall ser...

9.3 Excellent
6 Kayako Support
Kayako Support

Kayako Support is a comprehensive customer support ticketing system that offers robust features like live chat, knowledge base, and ticket management. It's ideal for businesses of all sizes looking to...

9.2 Excellent
7 Freshly
Freshly

Freshly offers ready-to-cook meal kits that are delivered weekly. The service focuses on fresh, high-quality ingredients and easy-to-follow recipes. It's ideal for busy professionals who want healthy...

9.2 Excellent
8 Gorgias
Gorgias

Gorgias is a help desk built specifically for e-commerce merchants, offering deep native integrations with platforms like Shopify, Magento, and BigCommerce. It centralizes support from email, social m...

9.2 Excellent
9 Gannt (Ganttify)
Gannt (Ganttify)

Gantify is a project management tool that integrates seamlessly with customer support workflows. It helps teams plan and track projects, ensuring timely resolution of issues. While it excels in projec...

9.0 Excellent
10 Tidio
Tidio

Tidio is a popular, value-driven live chat and chatbot platform with a strong emphasis on e-commerce and small business affordability. It combines a user-friendly live chat interface with a powerful v...

9.0 Excellent
11 Campaign Monitor
Campaign Monitor

Campaign Monitor focuses on making beautiful, effective email marketing accessible, particularly for designers, agencies, and brands with a strong visual identity. It's known for its stunning, mobile-...

9.0 Excellent
12 Tidio Pro
Tidio Pro

Tidio Pro is a robust customer support platform that combines live chat, ticketing, and knowledge base features. Its known for its user-friendly interface and strong community support, making it acces...

8.9 Very Good
13 ServiceNow
ServiceNow

ServiceNow is a comprehensive enterprise platform for IT service management and business process automation. It offers a wide range of tools to streamline operations, improve customer satisfaction, an...

8.8 Very Good
14 Constant Contact
Constant Contact

Constant Contact is a veteran email marketing platform renowned for its ease of use and exceptional customer support. It's designed to help small businesses, nonprofits, and entrepreneurs get started...

8.8 Very Good
15 Supportly Pro
Supportly Pro

Supportly Pro is an advanced customer support platform that combines live chat, ticket management, and knowledge base functionalities. It's designed for businesses requiring a comprehensive solution t...

8.7 Very Good
16 Freshsales CRM
Freshsales CRM

Freshsales CRM is designed for real estate agents, offering property management and lead tracking. It includes contact management and customer support features. Suitable for teams needing robust CRM t...

8.7 Very Good
17 Tars
Tars

Tars is an AI-powered chatbot platform that allows businesses to create and deploy personalized chatbots for lead generation, customer support, and more. It offers a user-friendly interface and advanc...

8.7 Very Good
18 Freshchat
Freshchat

Freshchat is a cloud-based live chat and customer service platform that helps businesses engage with customers in real-time. It offers features like ticketing, knowledge base, and analytics to improve...

8.7 Very Good
19 Zoom
Zoom

Zoom is a widely used video conferencing tool that offers high-quality audio and video, screen sharing, and recording features. Its user-friendly interface makes it easy to schedule meetings, join ses...

8.7 Very Good
20 CloudMotive
CloudMotive

CloudMotive is a cloud-based customer support and helpdesk platform that helps businesses manage their tickets, responses, and communications. It offers features for ticket creation, resolution tracki...

8.6 Very Good
21 Freshly Chat
Freshly Chat

Freshly Chat is a live chat solution that integrates seamlessly with Freshdesk. It offers real-time customer support and ticketing features, making it ideal for businesses looking to enhance their onl...

8.6 Very Good
22 Freshly Support
Freshly Support

Freshly Support is a comprehensive customer support platform that offers ticketing, live chat, and knowledge base features. It's ideal for businesses of all sizes looking to streamline their customer...

8.6 Very Good
23 HubSpot Service
HubSpot Service

HubSpot Service is a customer support platform that enables small businesses to manage tickets, knowledge bases, and self-service portals. It includes live chat, email support, and ticket management f...

8.6 Very Good
24 Ganymede Pro
Ganymede Pro

Ganymede Pro is a more advanced customer support platform that offers enhanced ticket management, knowledge base, and live chat functionalities. It's designed for businesses with moderate needs but ma...

8.5 Very Good
25 Freshworks Support
Freshworks Support

Freshworks Support is a comprehensive customer support platform that offers ticket management, knowledge base, and live chat functionalities. It's ideal for businesses of all sizes looking to streamli...

8.5 Very Good
26 Crisp Chat
Crisp Chat

Crisp Chat is a live chat solution that helps businesses engage with customers in real-time. It offers advanced features like automated responses, team collaboration tools, and analytics to improve cu...

8.5 Very Good
27 Chatbase
Chatbase

Chatbase is a live chat analytics platform that helps teams understand and improve their customer interactions. It offers robust analytics, integrations with popular chat tools, and allows for the cre...

8.5 Very Good
28 Freshly Ticketing
Freshly Ticketing

Freshly Ticketing is a ticketing system that integrates with Freshdesk, offering robust support for businesses of all sizes. It provides advanced ticket management features and a knowledge base to emp...

8.5 Very Good
29 Supportly Lite
Supportly Lite

Supportly Lite is a basic customer support platform that offers live chat and ticket management functionalities. It's suitable for businesses looking to provide initial support without the need for ad...

8.5 Very Good
30 Gorgias Live Chat
Gorgias Live Chat

Gorgias Live Chat is a live chat tool designed for e-commerce businesses. It offers real-time customer support, order management, and analytics features to help improve the shopping experience. The pl...

8.5 Very Good
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