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Gorgias Pro

9.6

Brilliant

From $99/month

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description Gorgias Pro Overview

Gorgias Pro is a versatile customer support platform that shines in its integration with ecommerce platforms. It offers live chat, ticketing, and knowledge base features, making it an excellent choice for businesses looking to enhance their online customer service. However, its advanced features can be overwhelming for smaller teams.

recommend Best for: Ideal for ecommerce businesses looking to enhance their customer support with advanced features and integrations.

info Gorgias Pro Specifications

Number Of Agents	Up to 100 agents supported
Ticketing System	Yes, includes advanced ticket management features
Live Chat Features	Customizable chat widgets, automated responses, and integration with CRM systems
Platforms Supported	Shopify, WooCommerce, Magento, Salesforce

balance Gorgias Pro Pros & Cons

thumb_up Pros

check Seamless integration with popular ecommerce platforms
check Comprehensive ticketing system for managing customer issues
check Advanced knowledge base to empower self-service
check Customizable live chat options to enhance user experience

thumb_down Cons

close Steep learning curve for new users
close Limited customization options for advanced users
close Higher cost compared to basic solutions
close Occasional performance issues reported by users

help Gorgias Pro FAQ

Can Gorgias Pro integrate with Shopify?

Yes, Gorgias Pro supports integration with Shopify and other popular ecommerce platforms.

Is there a free trial for Gorgias Pro?

Gorgias offers a 14-day free trial to test the platform before committing.

How does Gorgias handle customer data privacy?

Gorgias complies with GDPR and other data protection regulations, ensuring secure handling of customer information.

What is Gorgias Pro?

How good is Gorgias Pro?

Gorgias Pro scores 9.6/10 (Brilliant) on Lunoo, making it one of the highest-rated options in the Help Desk Software category. Gorgias Pro scores 9.3/10 due to its robust feature set, especially for ecommerce businesses, and seamless integration capabilities. However, the high...

How much does Gorgias Pro cost?

From $99/month. Visit the official website for the most up-to-date pricing.

What are the best alternatives to Gorgias Pro?

See our alternatives page for Gorgias Pro for a ranked list with scores. Top alternatives include: Gorgias Lite, Tidio Lite, Gorgias Community.

What is Gorgias Pro best for?

Ideal for ecommerce businesses looking to enhance their customer support with advanced features and integrations.

How does Gorgias Pro compare to Gorgias Lite?

See our detailed comparison of Gorgias Pro vs Gorgias Lite with scores, features, and an AI-powered verdict.

Is Gorgias Pro worth it in 2026?

With a score of 9.6/10, Gorgias Pro is highly rated in Help Desk Software. See all Help Desk Software ranked.

What are the key specifications of Gorgias Pro?

Number of Agents: Up to 100 agents supported
Ticketing System: Yes, includes advanced ticket management features
Live Chat Features: Customizable chat widgets, automated responses, and integration with CRM systems
Platforms Supported: Shopify, WooCommerce, Magento, Salesforce

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9.6

Brilliant

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Why this score

Gorgias Pro scores 9.6/10 due to its robust feature set, especially for ecommerce businesses, and seamless integration capabilities. However, the higher cost and occasional performance issues are factors that slightly reduce the score.

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