emoji_events Best Help Desk Software

Freshworks CRM is a comprehensive, cloud-based customer relationship management (CRM) solution designed for small and medium-sized businesses. It offers a wide range of features including lead managem...

ServiceNow is a comprehensive enterprise platform for IT service management and business process automation. It offers a wide range of tools to streamline operations, improve customer satisfaction, an...

Supportly is a powerful helpdesk solution that provides ticket management, live chat, and knowledge base functionalities. It's designed to streamline customer support processes and improve overall ser...

HelpScout Plus is a powerful customer support tool that excels in email management and ticketing. It offers advanced automation features, making it ideal for businesses needing to handle complex workf...

Gorgias Pro is a versatile customer support platform that shines in its integration with ecommerce platforms. It offers live chat, ticketing, and knowledge base features, making it an excellent choice...

The Pelican 1500 case is a lightweight and durable protective case designed for storing small electronics or documents. It offers waterproof, dustproof, and shockproof protection with a simple locking...

Kayako Support is a comprehensive customer support ticketing system that offers robust features like live chat, knowledge base, and ticket management. It's ideal for businesses of all sizes looking to...

Tidio Pro is a robust customer support platform that combines live chat, ticketing, and knowledge base features. Its known for its user-friendly interface and strong community support, making it acces...

Zendesk Suite is an omnichannel customer service powerhouse that integrates live chat (formerly Zendesk Chat) seamlessly into a broader ecosystem of ticketing, knowledge base, voice, and social messag...

Zendesk is a market-leading, omnichannel support suite that consolidates email, chat, voice, social, and messaging into a unified agent workspace. Its key features include intelligent ticket routing,...

Freshservice is Freshworks' IT service management (ITSM) solution, designed specifically for IT and internal employee support. It offers ITIL-aligned features like incident, problem, change, and relea...

Freshchat is a cloud-based live chat and customer service platform that helps businesses engage with customers in real-time. It offers features like ticketing, knowledge base, and analytics to improve...

Chango is a versatile customer support platform that combines live chat and ticketing functionalities. It offers a user-friendly interface and robust ticket management tools, making it suitable for bu...

Chanty is a team communication and collaboration tool that combines real-time messaging, voice calls, and project management in one platform. It offers features like automatic translation, file sharin...

Supportly Pro is an advanced customer support platform that combines live chat, ticket management, and knowledge base functionalities. It's designed for businesses requiring a comprehensive solution t...

Help Scout is a customer-centric support platform beloved for its simplicity and elegance, with live chat functionality delivered through its 'Beacon' product. Unlike complex ticketing systems, Help S...

Freshly Support is a comprehensive customer support platform that offers ticketing, live chat, and knowledge base features. It's ideal for businesses of all sizes looking to streamline their customer...

CloudMotive is a cloud-based customer support and helpdesk platform that helps businesses manage their tickets, responses, and communications. It offers features for ticket creation, resolution tracki...

Zoho Desk is a context-aware help desk solution part of the extensive Zoho business application suite. It leverages AI (Zia) to provide sentiment analysis, auto-tagging, and productivity suggestions....

Gorgias is a help desk built specifically for e-commerce merchants, offering deep native integrations with platforms like Shopify, Magento, and BigCommerce. It centralizes support from email, social m...

Zendesk is a robust customer support platform that supports multiple channels including email, chat, and social media. It offers a knowledge base feature to empower customers and agents with self-serv...

Microsoft HealthVault is a cloud-based platform that securely stores and manages patient health data. It supports interoperability with various healthcare systems, enabling seamless sharing of informa...

CalendarSync Pro offers seamless integration with popular calendar systems, automatic patient reminders, and real-time update notifications. Ideal for clinics needing efficient scheduling and reminder...

Supportly Lite is a basic customer support platform that offers live chat and ticket management functionalities. It's suitable for businesses looking to provide initial support without the need for ad...

Freshly Ticketing is a ticketing system that integrates with Freshdesk, offering robust support for businesses of all sizes. It provides advanced ticket management features and a knowledge base to emp...

Chamilo Helpdesk is an open-source ticketing system that provides a flexible and customizable solution for managing customer support tickets. It's suitable for organizations looking to tailor their he...

Character.AI specializes in immersive conversations with user-created AI personas, ranging from historical figures and celebrities to original fictional characters. Its strength is in generating consi...

Groove is a straightforward, affordable help desk built for small businesses and startups that find larger platforms overwhelming. It provides a simple shared inbox, knowledge base, basic automation,...

Helpjuice is a specialized knowledge base software that excels at deflecting support tickets through powerful self-service. While it includes basic ticketing, its strength is in creating, organizing,...

Dixa is a conversational customer service platform aiming to create lifelong customer relationships. It unifies voice, email, chat, and messaging into a single thread per customer, using AI for intell...

GetFeedback, built by Salesforce, is a customer experience platform natively integrated with the Salesforce CRM. It specializes in CX metrics (NPS, CSAT), journey-based feedback, and has a mobile SDK...

Zonka Feedback is a multi-channel CX platform for collecting feedback via web, mobile, email, SMS, and offline kiosks. It tracks NPS/CSAT, offers text analytics, and has dedicated employee feedback to...

Gantify is a project management tool that also offers help desk capabilities. It excels in task and project tracking, making it suitable for teams with complex workflows. However, its primary focus on...

Capillary is a customer engagement platform that helps retailers manage customer data and interactions. Its user-friendly interface makes it easy for users to create personalized experiences for their...

Gorgias Lite is a more affordable option from the Gorgias suite, offering live chat and basic AI-powered chatbots for e-commerce businesses. It's designed to be easy to use and integrates with popular...

MyChart by Cerner is a patient portal that provides secure access to personal health information. It includes clinical intelligence tools for healthcare providers and advanced data security features....

AppointEase supports multiple providers, customizable appointment slots, and collects patient feedback. It enhances provider efficiency and improves patient satisfaction through detailed analytics.

Supportly Free is a basic customer support platform that offers live chat and ticket management functionalities. It's suitable for businesses looking to provide initial support without the need for ad...

BoldDesk by Syncfusion is a modern, cloud-native help desk software with a clean interface, automation rules, a knowledge base, and a customer portal. It focuses on providing a comprehensive set of fe...

Supportly Basic is a basic customer support platform that offers live chat and ticket management functionalities. It's suitable for businesses looking to provide initial support without the need for a...

Sfreshdesk is a simplified version of Freshdesk, designed for small businesses with basic support needs. It offers essential ticket management features and integrates well with other Salesforce produc...

Zendesk Support is a well-known customer support platform that offers ticket management, knowledge base, and live chat functionalities. It's suitable for businesses of all sizes but may have a steeper...

Ganeti is an open-source helpdesk and ticketing system designed for cloud infrastructure management. It offers a range of features for managing customer support inquiries, including incident tracking,...

Hiver is a unique solution that turns Gmail into a powerful collaborative help desk. It layers shared inbox management, assignment, notes, SLAs, and automation directly onto the familiar Gmail interfa...

eClinicalWorks offers electronic medical record (EMR) software that integrates with various healthcare systems. It provides clinical decision support tools and advanced data analytics capabilities, ma...

Schedulix is a cloud-based solution offering mobile access, secure data storage, and advanced scheduling features. It caters to large healthcare organizations requiring robust appointment management.

Supportly Plus is an advanced customer support platform that combines live chat, ticket management, and knowledge base functionalities. It's designed for businesses requiring a comprehensive solution...

Ganeti Helpdesk is an open-source helpdesk and ticketing system designed for cloud infrastructure management. It offers a range of features for managing customer support inquiries, including incident...

Desk.com is a web-based ticketing system that offers a range of features for managing customer support inquiries. It's designed to be easy to use and integrates well with other tools, making it suitab...