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GetFeedback
8.2
Very Good
update
Last updated: Jan 19, 2026
description Overview
GetFeedback, built by Salesforce, is a customer experience platform natively integrated with the Salesforce CRM. It specializes in CX metrics (NPS, CSAT), journey-based feedback, and has a mobile SDK for in-app surveys. It's for Salesforce customers aiming to close the feedback loop within their CRM. Pricing is enterprise-level.
It scores well for its deep CRM integration, enabling true operationalization of market research data within sales and service workflows.
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