TeamSupport

TeamSupport is a B2B-focused customer support platform designed for software and technology companies. It goes beyond ticketing with features for tracking customer relationships, managing ticket escalations, capturing product insights from support data, and providing a branded customer portal. It emphasizes collaboration between support, success, and development teams. It is a paid solution for mid-size to large B2B companies.

It scores highly for its deep understanding of B2B support workflows, strong collaboration tools, and features that help turn support interactions into product intelligence and stronger customer relationships.