Best Help Desk

Zendesk Guide is the industry standard for customer-facing knowledge bases. It integrates perfectly with the Zendesk Support suite, allowing agents to convert tickets into articles and customers to fi...

Zendesk AI is a comprehensive powerhouse designed for organizations that need to manage high volumes of support tickets across multiple channels. It uses intelligent triage to automatically categorize...

HelpDesk is a clean, modern ticketing system developed by the team behind LiveChat. It is designed to be simple and efficient, focusing on the core task of managing customer inquiries. It integrates p...

UserVoice is a feedback and support platform that combines help desk ticketing with robust tools for collecting, analyzing, and acting on customer feedback and feature requests. It includes a feedback...

Zoho Assist is a powerful, cloud-based remote support and access solution designed for IT help desks and support professionals. It integrates seamlessly with the broader Zoho ecosystem, making it an e...

OneDesk uniquely combines help desk ticketing with project management, requirements management, and roadmapping tools in a single platform. It allows teams to capture customer feedback and feature req...

Agile CRM is an affordable all-in-one platform combining sales, marketing, and service automation. It includes contact management, email tracking, telephony, help desk, web analytics, and marketing au...

Deskero is a straightforward, cloud-based help desk solution that focuses on the essentials of ticket management. It offers a clean interface, multi-channel support, and basic automation rules. It is...

HappyDesk is a basic, functional help desk platform that covers the fundamental needs of a support team: ticketing, basic automation, and reporting. It is easy to use and quick to deploy, making it su...

Helpy is a customer support platform that places a heavy emphasis on self-service and knowledge base management. It is a great option for companies that want to deflect tickets by empowering customers...

HelpSpot is a mature help desk solution that offers both cloud and on-premise versions. It is known for its simplicity and focus on email management. Unlike many modern platforms that try to do everyt...

Kayako Classic is the legacy version of the Kayako platform. It is a self-hosted, PHP-based help desk that was once the industry standard. While it is still used by many organizations, it is largely c...