Best Small Business

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Rankings are calculated based on verified user reviews, recency of updates, and community voting weighted by user reputation score.

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Best 1 Copper CRM
Copper CRM

Copper CRM is a powerful, cloud-based customer relationship management (CRM) tool that offers an intuitive interface and robust features for managing leads, contacts, deals, and more. It's ideal for s...

9.6 Brilliant
2 GreenGeeks Lite
GreenGeeks Lite

GreenGeeks Lite offers affordable and eco-friendly web hosting services with a focus on green energy. It provides basic features suitable for small businesses or personal websites, including unlimited...

9.5 Brilliant
3 InvoiceWise
InvoiceWise

InvoiceWise is a cloud-based invoicing software designed for small businesses and freelancers. It offers an intuitive interface, easy-to-use templates, and seamless integration with popular accounting...

9.5 Brilliant
4 Salesforce Essentials
Salesforce Essentials

Salesforce Essentials is the small business edition of the world's leading CRM, delivering core Salesforce power in a simplified, cost-effective package. It provides tools for account and contact mana...

9.5 Brilliant
5 Wix
Wix

Wix is a massively popular, all-in-one website builder known for its extensive template library and highly intuitive, unstructured drag-and-drop editor (ADI). It serves a broad audience, from beginner...

9.5 Brilliant
6 Mailchimp
Mailchimp

A widely popular platform that evolved from an email marketing tool into a full marketing automation suite for small businesses. Its strength lies in its exceptional ease of use, generous free tier, a...

9.5 Brilliant
7 Freshworks CRM
Freshworks CRM

Freshworks CRM is a comprehensive, cloud-based customer relationship management (CRM) solution designed for small and medium-sized businesses. It offers a wide range of features including lead managem...

9.4 Excellent
8 InvoiceCloud
InvoiceCloud

InvoiceCloud is a cloud-based invoicing software that caters to businesses of all sizes. It offers robust features such as multi-currency support, mobile access, and seamless integration with accounti...

9.3 Excellent
9 Zoho Projects
Zoho Projects

Zoho Projects is a comprehensive, value-focused project management tool part of the extensive Zoho ecosystem. It offers a full feature set including Gantt charts, task automation with Blueprint, time...

9.3 Excellent
10 Sendinblue
Sendinblue

Sendinblue offers a powerful email marketing suite with features like transactional emails, automation workflows, and advanced segmentation. It supports over 100 integrations and provides excellent cu...

9.2 Excellent
11 Buffer
Buffer

Buffer is celebrated for its exceptional user experience, clean design, and straightforward approach to social media scheduling and analytics. It began as a simple tweet scheduler and has evolved into...

9.2 Excellent
12 Freshware
Freshware

Freshware is a cloud-based POS and inventory management system designed for small retail businesses. It offers real-time tracking of stock levels, sales analytics, and customer data management. The fr...

9.1 Excellent
13 Gusto
Gusto

Gusto is a modern, user-friendly platform focused on payroll, benefits, and HR for small businesses. It simplifies complex processes like running payroll, managing health insurance and 401(k) plans, a...

9.1 Excellent
14 Olark
Olark

Olark is one of the original pioneers of live chat software, founded in 2009, known for its reliability, strong focus on customer relationships, and extensive customization options via its API. It pro...

9.1 Excellent
15 123 Reg Business Email
123 Reg Business Email

123 Reg offers business email hosting, domain registration, and web hosting services. It's ideal for small businesses looking to establish a professional online presence with affordable pricing. The f...

9.0 Excellent
16 Hootsuite
Hootsuite

Hootsuite is one of the original and most widely recognized social media management platforms, known for its comprehensive feature set and scalability from individual professionals to large enterprise...

9.0 Excellent
17 Tidio
Tidio

Tidio is a popular, value-driven live chat and chatbot platform with a strong emphasis on e-commerce and small business affordability. It combines a user-friendly live chat interface with a powerful v...

9.0 Excellent
18 HubSpot CRM
HubSpot CRM

HubSpot CRM is renowned for its exceptional user experience and powerful free core CRM, making it a top choice for growing businesses. It seamlessly integrates marketing, sales, service, and CMS tools...

9.0 Excellent
19 Campaign Monitor
Campaign Monitor

Campaign Monitor focuses on making beautiful, effective email marketing accessible, particularly for designers, agencies, and brands with a strong visual identity. It's known for its stunning, mobile-...

9.0 Excellent
20 Zoho Analytics
Zoho Analytics

Zoho Analytics is a cloud-based business intelligence tool that offers real-time financial performance monitoring. It integrates seamlessly with various accounting and ERP systems, providing detailed...

8.9 Very Good
21 Constant Contact
Constant Contact

Constant Contact is a veteran email marketing platform renowned for its ease of use and exceptional customer support. It's designed to help small businesses, nonprofits, and entrepreneurs get started...

8.8 Very Good
22 Ivalo
Ivalo

Ivalo is a cloud-based ERP software designed for small and medium-sized businesses. It offers comprehensive financial management tools, inventory control, and accounting features. While it's user-frie...

8.7 Very Good
23 SiteGround Starter
SiteGround Starter

SiteGround Starter provides a cost-effective web hosting solution for small businesses or personal websites. It focuses on performance and security, offering basic features and support at an affordabl...

8.7 Very Good
24 CloudWise
CloudWise

CloudWise is a cloud management platform designed for small businesses to optimize their cloud spend, manage costs, and ensure security. It offers simple tools for cost analysis and compliance reporti...

8.7 Very Good
25 SurveyMonkey
SurveyMonkey

SurveyMonkey is a popular survey creation tool that offers both free and paid plans. The freemium version allows users to create basic surveys for collecting feedback or conducting market research. It...

8.7 Very Good
26 AdRoll
AdRoll

AdRoll is a powerful advertising platform that specializes in retargeting and remarketing. It offers advanced targeting options, A/B testing capabilities, and integration with various ad networks. Whi...

8.7 Very Good
27 123-reg
123-reg

123-reg provides social media integration for UK-based users, offering tools to manage domains and engage on social networks. The platform supports multiple social platforms and includes analytics fea...

8.7 Very Good
28 Strikingly
Strikingly

Strikingly is a builder focused on creating beautiful, single-page websites quickly and easily. It's popular among small businesses, startups, and individuals for simple online brochures, event pages,...

8.7 Very Good
29 Nutshell
Nutshell

Nutshell is a user-friendly, collaborative CRM built for B2B sales teams. It features an intuitive visual sales pipeline, automated email reporting, and team performance insights. It emphasizes ease o...

8.7 Very Good
30 CloudMotive
CloudMotive

CloudMotive is a cloud-based customer support and helpdesk platform that helps businesses manage their tickets, responses, and communications. It offers features for ticket creation, resolution tracki...

8.6 Very Good
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Frequently Asked Questions

What is the best CRM software for small businesses?

The top CRM software for small businesses includes HubSpot CRM, Salesforce Essentials, Zoho CRM, Pipedrive, and Freshsales.

How much does CRM software cost?

CRM software pricing varies depending on the provider, with some offering free options or freemium models. Most plans start at around $10-20 per user per month.

What features should I look for in a CRM software?

When selecting a CRM software, consider features such as contact management, sales pipeline tracking, marketing automation, and integration with other business tools.

Can CRM software help small businesses grow?

Yes, CRM software can significantly aid small businesses in managing customer relationships, improving sales performance, and increasing revenue growth.

Is CRM software user-friendly?

Most modern CRM software is designed to be intuitive and easy to use, with many offering mobile apps and training resources to help users get started quickly.

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