Best SLA
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HappyFox is a robust help desk software known for its powerful workflow automation and business rule engine. It provides a classic, feature-rich ticketing system alongside capabilities for asset manag...
Groove is a simple, email-based help desk designed for small businesses that want to provide great support without the complexity of traditional ticketing systems. It treats support emails like person...
SupportBee is a privacy-focused, simple email ticketing system built for small teams. It transforms a shared email inbox into a support queue with features like ticket assignment, internal comments, S...
Kayako is an established customer service platform offering a unified inbox for email, live chat, and social messages, coupled with self-service tools. It focuses on delivering a cohesive customer jou...
Jitbit Helpdesk is a long-standing, straightforward ticketing system available as a SaaS or self-hosted application. It focuses on email-based support with features like a shared inbox, automation rul...
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