Best Sla

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Top-rated sla services ranked by reliability and customer satisfaction.

inventory_2 5 services
psychology AI-Assisted Ranking

Rankings are calculated based on verified user reviews, recency of updates, and community voting weighted by user reputation score.

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Best 1 Groove
Groove

Groove is a straightforward, affordable help desk built for small businesses and startups that find larger platforms overwhelming. It provid...

8.4
Very Good
2 HappyFox
HappyFox

HappyFox is a robust help desk software known for its powerful workflow automation and business rule engine. It provides a classic, feature-...

8.2
Very Good
3 Jitbit Helpdesk
Jitbit Helpdesk

Jitbit Helpdesk is a long-standing, straightforward ticketing system available as a SaaS or self-hosted application. It focuses on email-bas...

7.8
Good
4
SU
SupportBee

SupportBee is a privacy-focused, simple email ticketing system built for small teams. It transforms a shared email inbox into a support queu...

7.8
Good
5 Kayako
Kayako

Kayako is an established customer service platform offering a unified inbox for email, live chat, and social messages, coupled with self-ser...

7.8
Good
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