Best Ticketing for 2026

Updated Daily

A community-curated ranking of the most effective ticketing software. Voted on by verified marketers.

inventory_2 3 tools
psychology AI-Assisted Ranking
verified Ranking Methodology expand_more

Rankings are calculated based on verified user reviews, recency of updates, and community voting weighted by user reputation score.

Showing 1-3 of 3 results
0 Zendesk Advanced AI
Zendesk Advanced AI

Zendesk Advanced AI represents the culmination of the platform's deep investment in integrating artificial intelligence directly into its in...

9.5
Excellent
Best
1 Freshdesk Freddy AI
Freshdesk Freddy AI

Freshdesk's Freddy AI is a compelling, all-in-one AI solution that brings sophisticated automation to businesses seeking value without sacri...

9.0
Excellent
2 HubSpot Service Hub
HubSpot Service Hub

HubSpot Service Hub provides live chat as part of its all-in-one CRM platform, specifically within the free 'Conversations' inbox. This chat...

8.4
Very Good
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Frequently Asked Questions

What is the best ticketing for beginners?

For beginners, we recommend starting with tools that offer free tiers and intuitive interfaces. Check the scores above - tools rated 85+ typically offer the best balance of features and usability.

How do we rank ticketing tools?

Our rankings are based on a comprehensive scoring system that evaluates features, pricing, user reviews, ease of use, and overall value. Each tool is scored from 0-100.

Are there free ticketing options?

Yes! Many ticketing tools offer free plans or free trials. Look for tools with "Free plan" or "Freemium" pricing models in our comparison.

How often is this list updated?

We regularly review and update our rankings to reflect the latest features, pricing changes, and user feedback. Last updated: January 2026.