Best Live Chat Software

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psychology AI-Assisted Ranking

Rankings are calculated based on verified user reviews, recency of updates, and community voting weighted by user reputation score.

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0.0 10.0
Best 1 LiveChat Pro
LiveChat Pro

LiveChat Pro is a live chat software that offers real-time chat support, ticketing system, and responsive design. It provides advanced features such as automated responses and analytics, making it sui...

9.3 Excellent
2 LiveAgent Pro
LiveAgent Pro

LiveAgent Pro is a live chat software that offers real-time chat support, ticketing system, and responsive design. It provides advanced features such as automated responses and analytics, making it su...

9.1 Excellent
3 Olark
Olark

Olark is one of the original pioneers of live chat software, founded in 2009, known for its reliability, strong focus on customer relationships, and extensive customization options via its API. It pro...

9.1 Excellent
4 Freshdesk (Freshchat)
Freshdesk (Freshchat)

Freshdesk, part of Freshworks, offers its live chat solution through Freshchat—a modern, intuitive messaging platform built for today's conversational customer experience. Freshchat is designed to be...

8.7 Very Good
5 Freshly Chat
Freshly Chat

Freshly Chat is a live chat solution that integrates seamlessly with Freshdesk. It offers real-time customer support and ticketing features, making it ideal for businesses looking to enhance their onl...

8.6 Very Good
6 LiveChat
LiveChat

LiveChat Software is a veteran, high-performance live chat solution focused squarely on speed, sales conversions, and agent efficiency. Launched in 2002, it's one of the most established dedicated cha...

8.6 Very Good
7 Crisp Chat
Crisp Chat

Crisp Chat is a live chat solution that helps businesses engage with customers in real-time. It offers advanced features like automated responses, team collaboration tools, and analytics to improve cu...

8.5 Very Good
8 Chatbase
Chatbase

Chatbase is a live chat analytics platform that helps teams understand and improve their customer interactions. It offers robust analytics, integrations with popular chat tools, and allows for the cre...

8.5 Very Good
9 Gorgias Live Chat
Gorgias Live Chat

Gorgias Live Chat is a live chat tool designed for e-commerce businesses. It offers real-time customer support, order management, and analytics features to help improve the shopping experience. The pl...

8.5 Very Good
10 Live365
Live365

Live365 is a live chat software designed specifically for music streaming and social media engagement. It offers real-time chat features, analytics, and integration with popular social platforms. Perf...

8.5 Very Good
11 Crisp Polls
Crisp Polls

Crisp Polls integrates with live chat software, offering a seamless experience for users. It features responsive design and mobile optimization, making it easy to use across devices. Suitable for busi...

8.4 Very Good
12 BuddyBoss
BuddyBoss

BuddyBoss is a live chat software designed for community management and event coordination. It offers features such as real-time messaging, group chats, and integration with social media platforms. Be...

8.3 Very Good
13 Drift Integration
Drift Integration

HubSpot integrates with Drift to improve live chat and customer engagement. This integration supports visitor identification, conversation tracking, and web presence optimization, making it easier for...

8.3 Very Good
14 LiveEngage
LiveEngage

LiveEngage is a cloud-based live chat software that offers multichannel support and AI-assisted features. It provides real-time analytics, automated responses, and seamless integration with other tool...

8.3 Very Good
15 Re:amaze
Re:amaze

Re:amaze is a modern help desk and live chat platform with a strong focus on e-commerce and direct-to-consumer brands. It combines email, chat, and social messaging with automation, a knowledge base,...

8.2 Very Good
16 Freshly Pressed
Freshly Pressed

Freshly Pressed is a live chat software integrated into the WordPress blogging platform. It provides basic live chat features and integrates seamlessly with existing WordPress sites, making it easy fo...

8.1 Very Good
17 Crisp.io
Crisp.io

Crisp.io is a live chat and customer support platform that helps businesses engage with customers in real-time. It offers features like automated responses, team collaboration tools, and analytics to...

8.1 Very Good
18 Drift
Drift

Drift is the pioneer of Conversational Marketing and Sales, a platform built specifically to use live chat as a revenue acceleration engine for B2B companies. It moves beyond support to focus on quali...

8.1 Very Good
19 LivePerson Lite
LivePerson Lite

LivePerson Lite is a basic version of the LivePerson platform, offering essential live chat features at an affordable price. It includes real-time chat support, basic analytics, and integration with p...

8.0 Very Good
20 Plivo Chat
Plivo Chat

Plivo Chat is a voice and chat solution that offers real-time communication capabilities through APIs. It provides features such as real-time chat, voice calls, and integration with popular messaging...

8.0 Very Good
21 LiveChat Lite
LiveChat Lite

LiveChat Lite is a basic live chat software designed for small businesses and e-commerce websites. It offers essential features such as real-time messaging, visitor tracking, and integration with popu...

7.8 Good
22 PureChat
PureChat

PureChat is a straightforward, no-frills live chat software designed for simplicity, ease of use, and affordability. It focuses on doing the basics well: providing a reliable chat widget for your webs...

7.8 Good
23 Tidio
Tidio

Tidio is a popular, value-driven live chat and chatbot platform with a strong emphasis on e-commerce and small business affordability. It combines a user-friendly live chat interface with a powerful v...

7.8 Good
24 Crisp
Crisp

Crisp is an all-in-one customer communication platform that bundles live chat, a shared team inbox, chatbots, email marketing, and CRM features into a single, affordable product. It positions itself a...

7.6 Good
25 LivePerson Starter
LivePerson Starter

LivePerson Starter is a basic version of the LivePerson platform, offering essential live chat features at an affordable price. It includes real-time chat support, basic analytics, and integration wit...

7.5 Good
26 Zoho Chat
Zoho Chat

Zoho Chat is a live chat software that offers real-time chat support, ticketing system, and integration with popular CRM systems. It provides advanced features such as automated responses and analytic...

7.5 Good
27 Flock
Flock

Flock is an all-in-one communication and collaboration platform that integrates messaging with built-in productivity tools. Unlike Slack, which relies on external apps for project management, Flock in...

7.2 Good
28 BuddyBoss Chat
BuddyBoss Chat

BuddyBoss Chat is a live chat software designed for community management and social media integration. It offers real-time chat support, ticketing system, and responsive design, making it suitable for...

7.2 Good
29 LivePerson Engage
LivePerson Engage

LivePerson Engage is a live chat software that offers advanced features such as AI-driven customer engagement, real-time chat, and responsive design. It provides a user-friendly interface and integrat...

6.8 Fair
30 Tawk.to
Tawk.to

Tawk.to is a simple and responsive live chat tool that supports multiple languages and integrates with various e-commerce platforms. It offers real-time customer support, analytics, and mobile app acc...

6.8 Fair
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