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Olark - Chat Software
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Olark

Free Plan • From $29/month
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description Olark Overview

Olark is one of the original pioneers of live chat software, founded in 2009, known for its reliability, strong focus on customer relationships, and extensive customization options via its API. It provides a robust and stable chat platform with a wealth of features geared towards understanding and helping customers, such as detailed chat transcripts, co-browsing (with the 'Hindsight' feature), and rich visitor insights.

Its key characteristic is a balance between power and approachability, offering more customization and data than simpler tools while remaining more accessible than enterprise suites. It's ideal for small to medium-sized businesses, particularly in B2B or complex sales, that value the conversational history and want to customize their chat experience. Compared to newer flashy platforms, Olark is a steady, dependable workhorse. Its extensive integration library and API make it a favorite for developers who need to embed chat deeply into their applications or workflows.

help Olark FAQ

How good is Olark?
Olark scores 7.89/10 (Good) on Lunoo, making it a well-rated option in the Chat Software category. Olark scores 9.1/10 due to its reliability and strong focus on customer relationships, but it's limited by higher costs and a steep learning curve for...
How much does Olark cost?
Free Plan • From $29/month. Visit the official website for the most up-to-date pricing.
What are the best alternatives to Olark?
See our alternatives page for Olark for a ranked list with scores. Top alternatives include: Crisp, Freshdesk (Freshchat), Zoho Chat.
What is Olark best for?

Ideal for businesses seeking robust live chat solutions with extensive customization options.

How does Olark compare to Crisp?
See our detailed comparison of Olark vs Crisp with scores, features, and an AI-powered verdict.
Is Olark worth it in 2026?
With a score of 7.89/10, Olark is a solid option in Chat Software. See all Chat Software ranked.
What are the key specifications of Olark?
  • API: Yes
  • Platforms: Web, Mobile
  • Integrations: CRM, Marketing Tools
  • Languages Supported: English, Spanish, French, German, Italian, Portuguese

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