Best Self Service

Dremio is a data lakehouse platform that provides a high-performance SQL query engine for data stored in data lakes. It enables data virtualization, allowing users to query data across multiple source...

BoldDesk by Syncfusion is a modern, cloud-native help desk software with a clean interface, automation rules, a knowledge base, and a customer portal. It focuses on providing a comprehensive set of fe...

Paycom is a pioneer in employee-driven HR technology. Its 'Beti' (Better Employee Transaction Interface) feature is a game-changer, allowing employees to manage their own payroll and data changes dire...

Kayako is an established customer service platform offering a unified inbox for email, live chat, and social messages, coupled with self-service tools. It focuses on delivering a cohesive customer jou...

Kayako Community provides a platform for building and managing online communities and forums. It allows customers to help each other and reduces the burden on support teams. While valuable for fosteri...

Ironclad is a leading contract management platform designed for legal operations teams. It offers a centralized hub for contract creation, negotiation, and approval, with features like clause librarie...

SupportHero is a specialized tool focused on creating and managing knowledge bases. It is designed to help companies deflect support tickets by providing customers with easy access to documentation. I...

LiveChat Software is a veteran, high-performance live chat solution focused squarely on speed, sales conversions, and agent efficiency. Launched in 2002, it's one of the most established dedicated cha...

Deskpro is a highly customizable and API-first help desk platform available as cloud or on-premise software. It consolidates email, chat, phone, and social into a single interface and offers a help ce...

Helpjuice is a specialized knowledge base software that excels at deflecting support tickets through powerful self-service. While it includes basic ticketing, its strength is in creating, organizing,...

ElectricFlow is a workflow automation and orchestration platform that extends beyond traditional CI/CD. It allows organizations to automate complex processes involving infrastructure provisioning, app...

Helpy is a customer support platform that places a heavy emphasis on self-service and knowledge base management. It is a great option for companies that want to deflect tickets by empowering customers...

Helpshift is a customer support platform that includes feedback collection capabilities. It combines a knowledge base, live chat, and self-service features. Customers can submit feedback through vario...

Birst, now part of Infor, is a cloud-based BI platform that emphasizes data modeling and governance. It offers a wide range of connectors to various data sources and a user-friendly interface for data...

Qlik Sense is known for its unique 'associative engine,' which allows users to explore data in any direction without being restricted by pre-defined queries. This makes it excellent for discovering hi...

Kontena is a platform built on Docker Swarm that provides a simplified Kubernetes-like experience. It focuses on application-centric deployments, offering a self-service portal for developers. Kontena...