Best Helpdesk Software

LiveChat Software is a veteran, high-performance live chat solution focused squarely on speed, sales conversions, and agent efficiency. Launched in 2002, it's one of the most established dedicated cha...

Freshworks is a CRM platform that includes scheduling features for agencies. It allows users to manage client appointments and integrate with calendars for time blocking. Freshworks supports multiple...

Freshdesk, part of Freshworks, offers its live chat solution through Freshchat—a modern, intuitive messaging platform built for today's conversational customer experience. Freshchat is designed to be...

Desk365 is a modern helpdesk software platform integrated with Microsoft 365. It streamlines IT support and customer service operations through automated ticket management. Designed for businesses nee...

Crisp.io provides cloud-based live chat software for businesses seeking efficient customer engagement. The platform automates interactions through instant messaging, offering features like automated r...

Apptivo is an integrated suite of business apps centered around its CRM, offering tools for invoicing, project management, help desk, and more. It approaches CRM as part of a broader business manageme...

Freshworks Chat provides modern live chat solutions for businesses needing immediate customer support. It facilitates seamless communication through integrations with CRM systems like Freshworks CRM a...

Vision Helpdesk is a flexible platform offering cloud, on-premise, and hybrid deployment options. It supports multi-brand help desks, ITIL-aligned service desk features, asset management, and a custom...

Jitbit Helpdesk is a long-standing, straightforward ticketing system available as a SaaS or self-hosted application. It focuses on email-based support with features like a shared inbox, automation rul...