Best Helpdesk Software

HappyFox is a robust help desk software known for its powerful workflow automation and business rule engine. It provides a classic, feature-rich ticketing system alongside capabilities for asset manag...

Kayako Support is a comprehensive customer support ticketing system that offers robust features like live chat, knowledge base, and ticket management. It's ideal for businesses of all sizes looking to...

Zendesk Suite is an omnichannel customer service powerhouse that integrates live chat (formerly Zendesk Chat) seamlessly into a broader ecosystem of ticketing, knowledge base, voice, and social messag...

Chamilo Helpdesk is an open-source ticketing system that provides a flexible and customizable solution for managing customer support tickets. It's suitable for organizations looking to tailor their he...

Freshworks Helpdesk is a cloud-based helpdesk software that provides tools for managing customer support tickets, incident tracking, and knowledge base management. It offers features such as ticket ro...

Re:amaze is a modern help desk and live chat platform with a strong focus on e-commerce and direct-to-consumer brands. It combines email, chat, and social messaging with automation, a knowledge base,...

Freshworks Chat is a live chat software that can be integrated with Freshworks CRM and other ticketing systems. It allows businesses to provide real-time customer support, track conversations, and man...

Ganeti is an open-source helpdesk and ticketing system designed for cloud infrastructure management. It offers a range of features for managing customer support inquiries, including incident tracking,...

Zendesk Support is a well-known customer support platform that offers ticket management, knowledge base, and live chat functionalities. It's suitable for businesses of all sizes but may have a steeper...

Sfreshdesk is a simplified version of Freshdesk, designed for small businesses with basic support needs. It offers essential ticket management features and integrates well with other Salesforce produc...

Ganeti Helpdesk is an open-source helpdesk and ticketing system designed for cloud infrastructure management. It offers a range of features for managing customer support inquiries, including incident...

Zendesk Feedback integrates with Zendesk's suite of customer service tools. It allows for quick and easy feedback collection through in-app messages, emails, and web forms. Perfect for businesses alre...

OneDesk uniquely combines help desk ticketing with project management, requirements management, and roadmapping tools in a single platform. It allows teams to capture customer feedback and feature req...

Ganeti Helpdesk Lite is a lightweight open-source helpdesk and ticketing system designed for cloud infrastructure management. It offers a range of basic features for managing customer support inquirie...

Sfreshservice is a simplified version of Freshservice, designed for organizations with basic IT service management needs. It offers essential ticketing features and integrates well with other ServiceN...

Zoho Creator for Helpdesk is a low-code platform that allows businesses to create custom customer support ticketing systems. It offers extensive customization options, form builders, and database mana...

Freshservice Lite is a more affordable option from the Freshservice suite, offering basic ticket management and knowledge base features for small businesses. While it lacks some advanced features of t...

Nectar Desk is an omnichannel contact center platform that blends help desk ticketing with integrated VoIP telephony, live chat, email, and CRM capabilities. It provides a unified agent desktop, IVR,...

Zoho Desk for Helpdesk is a customer support ticketing system that offers robust ticket management, multichannel support, and advanced analytics. Its designed to help businesses improve their customer...

Gocardless Helpdesk is a customer support ticketing platform designed for small businesses. It offers essential features and integrates well with other Gocardless products.

Sfreshdesk Lite is a simplified version of Freshdesk, designed for small businesses with basic support needs. It offers essential ticket management features and integrates well with other Salesforce p...

Sfreshservice Lite is a simplified version of Freshservice, designed for organizations with basic IT service management needs. It offers essential ticketing features and integrates well with other Ser...

Freshservice Community is a free version of the Freshservice platform, offering basic ticket management and knowledge base features for small businesses. While it lacks some advanced features of the P...

Sfreshdesk Starter is a basic version of Freshdesk, designed for small businesses with minimal support needs. It offers essential ticket management features and integrates well with other Salesforce p...

Sfreshservice Starter is a basic version of Freshservice, designed for organizations with minimal IT service management needs. It offers essential ticketing features and integrates well with other Ser...

Spiceworks Help Desk is a completely free, ad-supported ticketing system designed primarily for IT support teams. It includes cloud and on-premise versions, integrates with network inventory tools, an...

Deskpro is a highly customizable and API-first help desk platform available as cloud or on-premise software. It consolidates email, chat, phone, and social into a single interface and offers a help ce...

Freshly.io Lite is a more affordable option from the Freshly.io suite, offering basic ticket management and knowledge base features for small businesses. While it lacks some advanced features of the P...