Nectar Desk

Nectar Desk is an omnichannel contact center platform that blends help desk ticketing with integrated VoIP telephony, live chat, email, and CRM capabilities. It provides a unified agent desktop, IVR, call recording, and automation workflows.

It is designed for businesses that want a single system for voice and digital support channels. Pricing is based on channels and features. It ranks as a good option for teams seeking an all-in-one communications hub, particularly if they have a heavy phone support component and want to avoid integrating separate phone and ticketing systems.