Best CRM Platform

HubSpot Service Hub connects customer support with the contact records used by HubSpot's marketing and sales tools. Live chat and shared inbox features let teams handle website conversations alongside other supported messages. When a visitor can be identified, the conversation can be associated with...

Customer records and configurable business processes form the core of Creatio CRM. The cloud-based platform supports sales, marketing and customer service, connecting relationship data with the work that teams carry out around it. Its low-code and no-code approach allows many process changes through...

While primarily known for CRM, the underlying Salesforce Platform (Lightning) is an incredibly extensible environment. It allows customization far beyond standard CRM needs, enabling the building of custom objects, complex business logic, and integrations. Its massive ecosystem and pre-built connect...

Salesforce's nonprofit offerings apply its customer relationship management platform to constituent relationships, fundraising and program work. Nonprofit Success Pack, or NPSP, organizes nonprofit data within Salesforce, including relationships between people and organizations. Configurable reporti...

Bloomerang is a cloud-based Customer Relationship Management (CRM) platform tailored for nonprofits. It helps organizations manage donor information, monitor interactions, and support fundraising campaigns. The system’s focus on nonprofit needs makes it particularly useful for development teams and...

Kit is the creator-focused email marketing platform formerly called ConvertKit. It helps creators collect subscribers and organize their audience using tags and segments, then send newsletters or automated sequences to relevant groups. The rebrand belongs to the same product lineage, so Kit should n...

Keap combines customer relationship management with marketing and sales automation for small businesses. Contact records provide a shared place for lead information, while forms and landing pages can feed new enquiries into follow-up workflows. Its connection to the Infusionsoft name reflects its hi...

Workbooks CRM gives B2B organizations a cloud-based place to manage customer information and commercial activity. Its focus on midsize businesses includes support for sales pipelines and marketing work, helping teams follow opportunities from initial interest through later stages. Shared records pro...

Bigin by Zoho CRM organizes customer work around visible pipelines, giving small businesses a simpler entry point into customer relationship management. The cloud-based service brings contact information together with the stages of a sales process, so teams can see which conversations need attention...

Recruiting and staffing agencies use Bullhorn CRM to manage the business relationships behind placements. The cloud-based platform supports client contacts and sales opportunities, connecting commercial activity with the wider recruiting workflow. Within Bullhorn's staffing software, CRM functions w...

Close CRM is a cloud-based solution supporting sales teams through streamlined workflows. It provides integrated calling capabilities alongside automated email tracking and campaign management tools. This platform is particularly useful for startups and small to medium-sized businesses seeking to op...

Folk CRM is a cloud-based customer relationship management (CRM) platform tailored for small and medium businesses. It provides tools for managing contacts, tracking sales activities, and fostering client relationships. The system’s integrated approach simplifies workflows and improves communication...

Pipeliner CRM is a customer relationship management platform designed with a focus on visual sales pipeline management and intuitive interface design. The system distinguishes itself through graphical representations of sales processes, allowing users to manipulate deals through drag-and-drop functi...

Nutshell is a web-based customer relationship management (CRM) platform designed primarily for small to mid-sized businesses. The software provides tools for sales pipeline management, contact organization, and team collaboration. It includes integrated email communication, sequence automation, and...

OnePageCRM is a cloud-based customer relationship management platform designed for small businesses and freelancers, presenting data in a single, visual page to streamline sales processes and improve client tracking.

EveryAction is a cloud-based CRM platform primarily used by progressive organizations for digital fundraising, grassroots advocacy, and constituent relationship management, integrating tools for email, SMS, and peer-to-peer campaigns.

monday CRM is a customizable work management platform that combines sales tracking, pipeline management, and customer relationship features with project management tools for enhanced team collaboration.

noCRM.io is a web-based customer relationship management platform designed for small businesses, emphasizing lightweight data organization and task automation without requiring complex setup or extensive technical expertise.

Oracle Fusion Cloud Sales is a comprehensive cloud-based Customer Relationship Management (CRM) platform designed to manage sales processes, customer interactions, and revenue forecasting for businesses of various sizes.

Raiser's Edge NXT is a cloud-based constituent relationship management (CRM) software platform developed by Blackbaud, a provider of nonprofit software solutions. Designed specifically for charitable organizations, educational institutions, and healthcare foundations, it serves as a centralized syst...

Little Green Light is a cloud-based constituent relationship management (CRM) platform designed specifically for small organizations, nonprofits, authors, and small publishers. The software provides tools for managing donor information, tracking contributions and grants, maintaining mailing lists, a...

Pipeline CRM is a sales-focused customer relationship management platform designed primarily for small and medium-sized businesses. It provides teams with tools to track deal progress through customizable pipeline stages, manage contact histories, and automate administrative tasks. The software also...

Bitrix24 is a cloud-based business management platform that provides a suite of tools for customer relationship management (CRM), project management, and internal team collaboration. Aimed primarily at small to medium-sized businesses, the software integrates sales automation, marketing, contact cen...

A streamlined version of the SuccessFactors platform, designed specifically for smaller non-profits. It includes essential CRM tools such as contact management and fundraising campaigns. With a user-friendly interface and lower cost compared to other options, its perfect for organizations with limit...

LeadSquared is a sales and marketing automation platform designed for businesses needing centralized lead management, multi-channel communication tracking, and workflow optimization across various teams.

SAP CRM is enterprise software for managing customer relationships across sales, marketing, commerce, and customer service processes. It belongs to the SAP Business Suite generation and can integrate customer records and operational workflows with other SAP systems. The platform was designed primari...

HoneyBook is a client relationship management (CRM) and business management platform tailored for creative entrepreneurs and small service-based teams (e.g., photographers, event planners, coaches). Its invoicing is one component of a system designed to manage the entire client journey—from initial...

ActiveCampaign is a customer relationship management platform offering marketing automation, sales CRM, and email marketing features to help businesses manage customer interactions and streamline workflows.

Pega Sales Automation is a CRM platform utilizing low-code development to automate sales processes, personalize customer interactions, and optimize revenue generation through AI-powered insights and workflow management.