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Salesforce Lightning

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description Salesforce Lightning Overview

Salesforce Lightning is a modern, integrated CRM platform that unifies sales, service, marketing, and commerce. It provides a cohesive view of the customer journey by integrating data across various departments.

Its 'AppExchange' allows for thousands of third-party integrations, while its native AI (Einstein) provides predictive insights. It is designed for large organizations that need to synchronize complex workflows between different business units in one unified interface.

help Salesforce Lightning FAQ

What is the difference between Salesforce Classic and Lightning Experience?

Lightning Experience is Salesforce's newer interface and component framework, with features such as configurable record pages, Kanban views, and the Lightning App Builder. Classic remains available in some organizations, but not every modern Salesforce feature is exposed there.

Can Salesforce Lightning components be reused across pages?

Yes. Developers build Lightning Web Components that can be exposed on record pages, app pages, home pages, and other supported surfaces through metadata configuration.

Does Salesforce Lightning work without custom code?

Many workflows can be assembled with tools such as Lightning App Builder, Flow, validation rules, and standard objects. Apex or custom Lightning Web Components are still useful when business logic or interfaces exceed the declarative tools.

How is Lightning Web Components different from the older Aura framework?

Lightning Web Components uses modern browser standards, JavaScript modules, and custom-element concepts. Aura remains supported for existing components and certain use cases, but Salesforce generally directs new component development toward LWC.

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