Freshsales (Freshworks CRM)
Free Plan • From $10/user/month
description Freshsales (Freshworks CRM) Overview
Freshsales, part of the Freshworks suite, is a modern, AI-powered CRM designed for high-velocity sales teams. It features an intuitive interface, built-in phone and email, automated lead scoring, and visual sales pipelines. Its AI assistant, Freddy AI, provides predictive contact scoring, next-best-action recommendations, and automated data entry. It integrates seamlessly with other Freshworks products like Freshdesk for customer support.
Targeted at small to midsize businesses, it balances advanced features with ease of use. It ranks highly for its clean design, integrated communication tools, and effective use of AI to boost sales productivity without overwhelming complexity.
info Freshsales (Freshworks CRM) Specifications
| Api | Yes |
| Platform | Web and mobile |
| Languages | English, Spanish, French, German, Italian, Portuguese, Japanese, Chinese (Simplified), Korean |
| Integrations | Salesforce, Zapier, Slack, Google Calendar |
balance Freshsales (Freshworks CRM) Pros & Cons
- Intuitive interface
- Built-in phone and email functionality
- Automated lead scoring
- Visual sales pipelines
- Limited customization options
- Higher costs for advanced features
- Less extensive reporting compared to competitors
- Mobile app not as feature-rich as desktop version
help Freshsales (Freshworks CRM) FAQ
What is the pricing model for Freshsales?
Freshsales offers a freemium plan with limited features and paid plans starting at $10/user/month.
Does Freshsales have mobile app support?
Yes, Freshsales has a mobile app but it lacks some advanced features available in the desktop version.
Can I customize workflows in Freshsales?
Customization options are limited. Users can create basic workflows but more complex customizations may require additional tools or integrations.
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