Best CRM Software For Small Businesses

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A comprehensive ranking of top CRM software solutions for small businesses, considering factors such as user satisfaction, features, and value.

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Best 1 Salesforce Essentials
Salesforce Essentials

Salesforce Essentials is the small business edition of the world's leading CRM, delivering core Salesforce power in a simplified, cost-effective package. It provides tools for account and contact mana...

9.5 Brilliant
2 Bitwarden
Bitwarden

Bitwarden is a highly secure, open-source password manager that offers a compelling free tier and inexpensive premium plans. Its transparent architecture has been independently audited. It supports un...

9.2 Excellent
3 LastPass
LastPass

LastPass is one of the most widely recognized password managers, offering a generous free tier that syncs across all device types. It provides core features like password generation, secure sharing, a...

9.2 Excellent
4 HubSpot CRM
HubSpot CRM

HubSpot CRM is renowned for its exceptional user experience and powerful free core CRM, making it a top choice for growing businesses. It seamlessly integrates marketing, sales, service, and CMS tools...

9.0 Excellent
5 KeePass
KeePass

KeePass is a free, open-source, and highly secure password manager that stores data locally in an encrypted database. Its power lies in its flexibility and vast plugin ecosystem. However, it lacks bui...

8.9 Very Good
6 Salesforce Pardot
Salesforce Pardot

Salesforce Pardot is a powerful CRM tool designed for event management, offering advanced lead generation and marketing automation features. It integrates seamlessly with Salesforce CRM to provide com...

8.9 Very Good
7 1Password
1Password

1Password is a premium password manager renowned for its exceptional security design and polished user experience. It uses a Secret Key combined with your master password for robust encryption. For fa...

8.7 Very Good
8 Salesforce
Salesforce

Salesforce is the undisputed market leader and most comprehensive CRM platform, offering a vast ecosystem of cloud-based products. Its core Sales Cloud provides powerful lead, opportunity, and pipelin...

8.5 Very Good
9 Zoho CRM
Zoho CRM

Zoho CRM is a highly customizable and affordable platform part of the extensive Zoho One business application suite. It offers a wide array of features including sales force automation, multichannel c...

8.5 Very Good
10 Dashlane
Dashlane

Dashlane distinguishes itself with a strong focus on proactive security and identity protection. Beyond standard password management, it includes a built-in VPN for all premium users, continuous dark...

8.5 Very Good
11 Pipedrive Pro
Pipedrive Pro

A cloud-based CRM software designed for sales teams, offering contact management, sales pipeline tracking, and marketing automation.

8.4 Very Good
12 Freshsales Pro
Freshsales Pro

Freshsales Pro is a customer relationship management (CRM) software designed to help businesses manage their sales pipeline and customer interactions efficiently. It offers features such as lead manag...

8.4 Very Good
13 Pipedrive Enterprise
Pipedrive Enterprise

Pipedrive Enterprise is a customer relationship management (CRM) software designed to help businesses manage their sales processes and customer interactions more efficiently. It offers advanced featur...

8.4 Very Good
14 Capsule CRM Pro
Capsule CRM Pro

Capsule CRM Pro is a customer relationship management (CRM) software designed to help businesses manage their contacts, leads, and sales processes more efficiently. Key features include contact manage...

8.4 Very Good
15 Freshsales Business
Freshsales Business

Freshsales Business is a customer relationship management (CRM) software designed to help small and medium-sized enterprises manage their sales processes more efficiently. Key features include lead ma...

8.4 Very Good
16 Capsule CRM Pro Business
Capsule CRM Pro Business

Capsule CRM Pro Business is a customer relationship management (CRM) software designed to help businesses manage their contacts, leads, and sales processes more efficiently. Key features include conta...

8.4 Very Good
17 Zendesk Sell
Zendesk Sell

Zendesk Sell (formerly Base CRM) is a sales-focused CRM built for productivity, featuring a powerful built-in phone dialer, email integration, and predictive capabilities. It emphasizes activity-based...

8.3 Very Good
18 ActiveCampaign
ActiveCampaign

ActiveCampaign is a powerful customer experience automation platform that goes far beyond basic email marketing. It combines sophisticated email marketing, marketing automation, CRM, and sales automat...

8.2 Very Good
19 Capsule CRM
Capsule CRM

Capsule CRM is a straightforward, easy-to-use CRM focused on visual pipeline management and contact history. It offers core features like contact and company records, opportunity tracking, tasks, and...

8.2 Very Good
20 DNSCrypt
DNSCrypt

DNSCrypt is a protocol that encrypts DNS queries between the user's computer and their ISP, preventing eavesdropping on domain name requests. It works with various DNS servers and can be integrated in...

8.2 Very Good
21 Pipedrive
Pipedrive

Pipedrive is a sales-centric CRM built by salespeople, focusing on visual pipeline management and activity-driven selling. Its intuitive interface centers on moving deals through customizable stages,...

8.0 Very Good
22 Nimble
Nimble

Nimble is a simple yet powerful 'Smart CRM' that excels at unifying contacts from various sources (email, social media, calendars) into a single, intelligent address book. It deeply integrates with Go...

8.0 Very Good
23 Zoho Vault
Zoho Vault

Zoho Vault is a business-centric password manager designed for team collaboration and enterprise security. It integrates tightly with the Zoho suite and other SSO providers. Features include automated...

8.0 Very Good
24 ConvertKit
ConvertKit

ConvertKit is built by creators, for creators. It strips away the complexity of traditional email marketing to focus on what bloggers, authors, course creators, and podcasters really need: growing an...

7.8 Good
25 Keeper
Keeper

Keeper is a mobile-first app focused exclusively on helping freelancers find tax deductions and track expenses. It scans transactions, identifies write-offs, and prompts you to capture receipts. It's...

7.8 Good
26 Insightly Pro
Insightly Pro

A cloud-based CRM software designed for small businesses, offering contact management, sales pipeline tracking, and marketing automation.

7.8 Good
27 Insightly Business
Insightly Business

Insightly Business is a customer relationship management (CRM) software designed to help small businesses manage their contacts, sales pipelines, projects, and tasks in one place. It offers features s...

7.8 Good
28 Insightly Business Pro
Insightly Business Pro

Insightly Business Pro is a customer relationship management (CRM) software designed to help businesses manage their contacts, sales opportunities, and projects in one place. Key features include cont...

7.8 Good
29 Drip
Drip

Drip is a marketing automation platform with a sharp focus on personalized customer journeys and revenue generation. Acquired by Leadpages, it excels at creating sophisticated, behavior-triggered work...

7.6 Good
30 Freshsales (Freshworks CRM)
Freshsales (Freshworks CRM)

Freshsales, part of the Freshworks suite, is a modern, AI-powered CRM designed for high-velocity sales teams. It features an intuitive interface, built-in phone and email, automated lead scoring, and...

7.5 Good
31 RoboForm
RoboForm

RoboForm is a veteran in the password management space, praised for its exceptional form-filling capabilities and reliability. It uses strong AES-256 encryption and offers a robust free version for a...

7.2 Good
32 TunnelBear
TunnelBear

TunnelBear VPN is a free, simple app you can use to browse the Internet privately and securely. Tunnelbear protects your online privacy from online threats, letting you access your favorite websites &...

7.1 Good
33 KeepassXC
KeepassXC

KeepassXC is a free, open-source password manager that supports cross-platform use. It securely stores and manages login credentials, passwords, and other sensitive information using strong encryption...

6.8 Fair
34 Insightly
Insightly

Insightly uniquely combines CRM with project management, making it a strong choice for service-based businesses and B2B companies that need to manage client relationships and project delivery in one p...

6.0 Fair

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