Zendesk Sell
Free Plan • From $25/user/month
description Zendesk Sell Overview
Zendesk Sell (formerly Base CRM) is a sales-focused CRM built for productivity, featuring a powerful built-in phone dialer, email integration, and predictive capabilities. It emphasizes activity-based selling with automation for logging calls and emails. It integrates seamlessly with Zendesk Support, making it a strong choice for companies that want tight alignment between their sales and customer service teams. It offers lead scoring, pipeline management, and advanced reporting.
Targeted at small to midsize sales teams, it aims to increase rep activity and efficiency. Its ranking is bolstered by its integration with the popular Zendesk ecosystem, especially for customer-centric organizations.
info Zendesk Sell Specifications
| Api | Yes, API available |
| Platform | Web-based |
| Languages | English (primary), supports multiple languages |
| Integration | Seamless integration with Zendesk Support, Salesforce, Slack, and more |
balance Zendesk Sell Pros & Cons
- Seamless integration with Zendesk Support
- Powerful built-in phone dialer
- Advanced email integration
- Activity-based selling automation
- Limited mobile app functionality compared to competitors
- Higher cost for advanced features
- Steep learning curve for new users
- Less robust reporting and analytics compared to some alternatives
help Zendesk Sell FAQ
Is Zendesk Sell free?
Zendesk Sell offers a free plan, but advanced features require a paid subscription.
Does Zendesk Sell integrate with other tools?
Yes, it integrates seamlessly with various third-party apps and services, including Salesforce and Slack.
How does Zendesk Sell handle phone calls?
It includes a built-in phone dialer that logs call details automatically for sales tracking.
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