Best Customer Support Ticketing Systems In 2025

Brandwatch (now part of Cision's Consumer Intelligence suite) is a premier enterprise-grade social listening and analytics platform, not a traditional publishing scheduler. It specializes in analyzing...

Jira Software is a widely adopted, robust bug tracking and project management tool from Atlassian. It excels in agile development workflows, offering customizable issue types, workflows, and reporting...

PlanGrid, now part of Autodesk Construction Cloud, focuses on field collaboration and document management. It's ideal for agencies needing robust blueprint management and real-time communication on jo...

ActiveCampaign is a powerful and versatile email automation platform particularly well-suited for small to medium-sized businesses. It combines email marketing, marketing automation, and CRM functiona...

1Password Business provides end-to-end encryption and seamless team collaboration tools. It supports complex business environments with features like shared vaults, making it a strong choice for organ...

ZBrush is the definitive digital sculpting software, using a proprietary 'pixol' system that allows artists to manipulate models with millions of polygons in real-time. Key features include DynaMesh,...

Sprout Social stands as the premium, all-in-one platform for medium to large businesses and agencies, renowned for its depth, polish, and powerful unified inbox. It excels by merging robust publishing...

HubSpot CRM is renowned for its exceptional user experience and powerful free core CRM, making it a top choice for growing businesses. It seamlessly integrates marketing, sales, service, and CMS tools...

GitKraken is widely regarded as the most polished and feature-rich Git GUI available. It features a stunning, intuitive interface that makes complex operations like merging, rebasing, and cherry-picki...

Zendesk is a market-leading, omnichannel support suite that consolidates email, chat, voice, social, and messaging into a unified agent workspace. Its key features include intelligent ticket routing,...

1Password is a premium password manager renowned for its exceptional security design and polished user experience. It uses a Secret Key combined with your master password for robust encryption. For fa...

SideFX Houdini is a node-based, procedural powerhouse for VFX, simulation, and environment creation. Its core strength lies in building complex, editable effects like pyro, fluids, rigid bodies, and c...

Autodesk Maya is the powerhouse of the animation industry, serving as the primary tool for feature films, television, and AAA game development. It offers an unparalleled suite of tools for 3D modeling...

Hubstaff is a workforce management platform with robust time tracking features for distributed and field teams. It offers GPS and location tracking, activity levels based on keyboard/mouse usage, opti...

Clockify is a completely free time tracking solution, a significant differentiator in a market often dominated by paid options. It offers unlimited users and projects, making it ideal for growing team...

Adobe XD is a powerful, vector-based design tool deeply integrated into the Adobe Creative Cloud ecosystem, making it a natural choice for designers already using Photoshop, Illustrator, or After Effe...

Agorapulse is a robust, user-friendly all-in-one platform that strikes an excellent balance between powerful features and approachable pricing, making it a favorite among agencies and growing business...

HubSpot Service Hub provides live chat as part of its all-in-one CRM platform, specifically within the free 'Conversations' inbox. This chat tool is deeply integrated with HubSpot's free CRM, marketin...

BigCommerce is a robust, enterprise-focused e-commerce platform (SaaS) that competes directly with Shopify. It targets medium to large businesses and fast-growing brands. Its core strengths include na...

DonorPerfect is a long-standing, versatile fundraising CRM that balances ease of use with deep reporting capabilities. It offers a wide range of tools for managing donors, tracking gifts, and executin...

OpenProject is a robust, web-based project management software designed for teams of all sizes. It offers comprehensive features including Gantt charts, task boards, issue tracking, and document manag...

ADP Workforce Now is a scalable HCM suite from the payroll giant, designed for mid-sized to large businesses. It offers a full range of services: payroll, HR management, time and attendance, talent ma...

Miro is an infinite online whiteboard platform that has become a staple for remote collaboration, brainstorming, and workshop facilitation. While not a dedicated UI wireframing tool like Figma, its st...

Zoho CRM is a highly customizable and affordable platform part of the extensive Zoho One business application suite. It offers a wide array of features including sales force automation, multichannel c...

Salesforce Pardot is a powerful CRM tool designed for event management, offering advanced lead generation and marketing automation features. It integrates seamlessly with Salesforce CRM to provide com...

Toggl Track is a user-friendly time tracking tool renowned for its simplicity and powerful reporting. It offers a one-click timer, detailed project and client tracking, and comprehensive reports on pr...

Workday is a leading enterprise-grade Human Capital Management (HCM) and financial management platform. It provides a unified system for HR, payroll, talent management, benefits administration, and ad...

Talkdesk specializes in unifying the voice and digital channels, making it a top choice for companies where phone support volume is high or where AI-driven voice analytics are critical. It treats the...

Re:amaze is a modern help desk and live chat platform with a strong focus on e-commerce and direct-to-consumer brands. It combines email, chat, and social messaging with automation, a knowledge base,...

Dropbox Business is a robust cloud storage and collaboration platform designed for teams of all sizes. It offers up to unlimited storage depending on the plan, with features like shared team folders,...

Bitbucket is a Git-based code hosting platform developed by Atlassian, designed specifically for professional teams. Its greatest strength lies in its deep integration with the Atlassian ecosystem, pa...

Mattermost is an open-source, self-hosted Slack alternative focused on security and data control. It offers similar features to Slack, including channels, direct messaging, and file sharing, but with...

Slack is a cloud-based team communication platform renowned for its exceptionally intuitive interface and seamless onboarding experience. Users can create channels, send direct messages, share files,...

Fieldwire is a user-friendly construction management software designed to streamline field operations and improve collaboration. Its core strength lies in its intuitive task management features, allow...

Tawk.to is a remarkably feature-rich live chat solution offered completely free of charge. It provides unlimited agents, customizable chat widgets, proactive chat triggers, and a mobile app for on-the...

Lattice is a leading performance management platform designed for continuous feedback and development. It combines performance reviews, 1:1 meetings, and goal tracking into a unified system. Lattice's...

Hiver is a unique solution that turns Gmail into a powerful collaborative help desk. It layers shared inbox management, assignment, notes, SLAs, and automation directly onto the familiar Gmail interfa...

Front transforms the traditional email inbox into a collaborative workspace. It allows teams to manage shared email addresses (like support@ or sales@) without the need for forwarding or CCing. Team m...

Bitwarden is a highly secure, open-source password manager that offers a compelling free tier and inexpensive premium plans. Its transparent architecture has been independently audited. It supports un...

Evernote is the veteran of the note-taking world, famous for its powerful web clipper and robust search capabilities. It excels at capturing information from the web, scanning documents, and organizin...

Oracle HCM Cloud is a comprehensive, AI-powered suite for large global enterprises. It spans core HR, global payroll, talent acquisition, learning, performance, and workforce planning. Differentiators...

InVision Studio is a powerful, vector-based screen design and prototyping application launched by InVision, the company that popularized design collaboration with its original cloud platform. Studio w...

Asana is a leading general-purpose work management platform that can be effectively configured for bug tracking, particularly for less technical teams or hybrid projects. Its clean, intuitive interfac...

SocialPilot is a cost-effective, powerful tool that punches above its weight, offering features typically found in more expensive platforms. It excels at bulk scheduling (via CSV), content curation, a...

Salesforce Service Cloud is the enterprise-grade customer service solution within the world's leading CRM platform. Its live chat capabilities are not a standalone product but a deeply integrated chan...

Help Scout is a customer-centric support platform beloved for its simplicity and elegance, with live chat functionality delivered through its 'Beacon' product. Unlike complex ticketing systems, Help S...

Pipedrive is a sales-centric CRM built by salespeople, focusing on visual pipeline management and activity-driven selling. Its intuitive interface centers on moving deals through customizable stages,...

Todoist remains the gold standard for task management, balancing a clean, minimalist interface with powerful features. Its standout strength is its natural language processing, allowing users to type...

BoldDesk by Syncfusion is a modern, cloud-native help desk software with a clean interface, automation rules, a knowledge base, and a customer portal. It focuses on providing a comprehensive set of fe...

SAP SuccessFactors is a cloud-based HCM suite with a strong emphasis on talent management and experience management for large, global enterprises. Its modules cover core HR (Employee Central), perform...

Insightly uniquely combines CRM with project management, making it a strong choice for service-based businesses and B2B companies that need to manage client relationships and project delivery in one p...

ProjectManager is a project management tool that offers task and project tracking, team collaboration, and real-time updates. Its well-suited for event planning with its Gantt charts, resource allocat...

Dixa is a conversational customer service platform aiming to create lifelong customer relationships. It unifies voice, email, chat, and messaging into a single thread per customer, using AI for intell...

Zendesk is widely recognized for its user-friendly interface and rapid deployment capabilities. It is a dedicated customer support platform that excels at managing high volumes of incoming tickets acr...

Lever pioneered the 'Talent Relationship Management' approach, blending traditional ATS functionality with CRM capabilities. This makes it exceptionally strong for teams that focus on proactive sourci...

Zapier is a leading integration platform that connects thousands of apps and services, enabling users to automate workflows without coding. It operates on a trigger-action model: a trigger in one app...

Dashlane distinguishes itself with a strong focus on proactive security and identity protection. Beyond standard password management, it includes a built-in VPN for all premium users, continuous dark...

Cinema 4D is widely regarded as the most user-friendly 3D software for motion designers. Its intuitive interface and powerful MoGraph toolset allow artists to create complex animations, abstract visua...

Blender has evolved from a niche tool into a formidable competitor to industry-standard software. As a completely free and open-source 3D suite, it covers the entire pipeline: modeling, rigging, anima...

Gorgias is a help desk built specifically for e-commerce merchants, offering deep native integrations with platforms like Shopify, Magento, and BigCommerce. It centralizes support from email, social m...

Airtable is a hybrid spreadsheet-database platform that enables teams to build custom applications for project management, CRM, and more. It stores data in linked tables that can be viewed as grids, K...

Notion is a versatile all-in-one workspace that blends notes, docs, wikis, and project management databases. Its project management strength comes from relational databases that can be viewed as table...

Wrike is a powerful, scalable work management platform favored by marketing teams, professional service providers, and enterprises. It offers dynamic tools like interactive Gantt charts, real-time wor...

Trello, an Atlassian product, is the quintessential simple, visual Kanban board tool that can be adapted for lightweight bug tracking. Its model of boards, lists, and cards is instantly understandable...

ClickUp is an ambitious 'all-in-one' productivity platform that includes robust bug and issue tracking capabilities within its vast feature set. It approaches project management with extreme flexibili...

Monday.com is a versatile Work Operating System that can be powerfully adapted for bug tracking, especially in environments where technical and non-technical teams need to collaborate. Its strength li...

Jira Software, developed by Atlassian, is the undisputed heavyweight champion of bug tracking and Agile project management for software teams. Its dominance stems from unparalleled depth and customiza...

Figma has fundamentally reshaped the landscape of digital design by placing real-time collaboration at its core. As a browser-based, platform-agnostic tool, it is the dominant force in UI/UX design, p...

Later (formerly Latergramme) has carved its niche as the premier visual content marketing platform, with exceptional strengths in managing Instagram, Pinterest, TikTok, and Facebook. Its core is a dra...

FreshBooks is a cloud-based accounting and invoicing solution designed primarily for service-based small businesses, freelancers, and agencies. Its core strength lies in an exceptionally user-friendly...

Salesforce is the undisputed market leader and most comprehensive CRM platform, offering a vast ecosystem of cloud-based products. Its core Sales Cloud provides powerful lead, opportunity, and pipelin...

Drip is a powerful email marketing platform specifically designed for Shopify stores, offering advanced personalization and automation capabilities. It excels in creating dynamic content based on cust...

ConvertKit is built specifically for creatorsbloggers, YouTubers, and podcasters. It focuses on simplicity and high conversion rates through a subscriber-centric approach. Unlike traditional list-base...

Proto.io is a web-based prototyping tool that allows for the creation of high-fidelity, interactive prototypes for mobile and web applications. It offers a wide range of features, including complex an...

Zoho Desk is a context-aware help desk solution part of the extensive Zoho business application suite. It leverages AI (Zia) to provide sentiment analysis, auto-tagging, and productivity suggestions....

Redmine is a mature, flexible open-source project management and bug tracking tool written in Ruby on Rails. It is a champion of self-hosted, cost-effective solutions, allowing organizations full cont...

LivePerson is a veteran enterprise messaging platform that has aggressively integrated conversational AI into its core. It specializes in facilitating large-scale, asynchronous messaging conversations...

LiveAgent is an all-in-one customer support platform that packs a dense feature set at a competitive price point. It combines a help desk ticketing system, live chat, a built-in call center, and a kno...

Loomly is a streamlined social media management tool that focuses on the content creation-to-publishing workflow, with a strong emphasis on collaboration and post optimization. Its interface is built...

Crisp is an all-in-one customer communication platform that bundles live chat, a shared team inbox, chatbots, email marketing, and CRM features into a single, affordable product. It positions itself a...

Nimble is a simple yet powerful 'Smart CRM' that excels at unifying contacts from various sources (email, social media, calendars) into a single, intelligent address book. It deeply integrates with Go...

Sage HR is a modular HR solution designed for small and medium-sized businesses. It offers a range of features including core HR, time and attendance, performance management, and recruiting. Sage HR i...

Buildertrend is a popular construction management software tailored for residential and light commercial construction agencies. It provides a centralized platform for project scheduling, budgeting, cl...

Freshservice is Freshworks' IT service management (ITSM) solution, designed specifically for IT and internal employee support. It offers ITIL-aligned features like incident, problem, change, and relea...

RoboForm is a veteran in the password management space, praised for its exceptional form-filling capabilities and reliability. It uses strong AES-256 encryption and offers a robust free version for a...

Intercom is a comprehensive conversational relationship platform that redefines live chat by blending messaging, automation, and AI into a unified system for support, engagement, and sales. Founded in...

HappyFox is a robust help desk software known for its powerful workflow automation and business rule engine. It provides a classic, feature-rich ticketing system alongside capabilities for asset manag...

Zeplin is a design collaboration tool that facilitates the handoff process from designers to developers. It supports wireframing, prototyping, and documentation. Zeplin integrates with popular design...

Pivotal Tracker is a lightweight project management tool designed for agile development teams. It focuses on backlog management, sprint planning, and task tracking. The platform offers simple yet effe...

Crowdfire is a unique tool that focuses on content discovery and growth. It helps you find relevant content to share with your audience, making it easier to maintain a consistent posting schedule. Cro...

Namely is an HR, payroll, and benefits platform built specifically for mid-sized companies (typically 25-1000 employees). It combines robust core HRIS functionality-including payroll processing, benef...

Axure RP is the powerhouse of wireframing and prototyping tools, designed for creating highly functional, complex prototypes with conditional logic, dynamic content, and rich interactions. It goes far...

Agile CRM is an affordable all-in-one platform combining sales, marketing, and service automation. It includes contact management, email tracking, telephony, help desk, web analytics, and marketing au...

Dashlane Business is an enterprise-focused version of Dashlane, offering team collaboration and advanced security features. It supports Windows, macOS, iOS, Android, and Linux. Its robust security and...

Groove is a simple, email-based help desk designed for small businesses that want to provide great support without the complexity of traditional ticketing systems. It treats support emails like person...

TimeCamp distinguishes itself with powerful automatic time tracking based on computer activity and keyword detection within documents and websites. Features include a graphical project tree, detailed...

Zoho Social is a capable and affordable social media management tool that gains significant power through its deep integration with the broader Zoho ecosystem, particularly Zoho CRM. It offers standar...

RescueTime is less about manual billing and more about understanding how you spend your time. It runs silently in the background, tracking every application and website you visit. While it is not a tr...

Rocket.Chat is a highly flexible, open-source communication platform that goes beyond internal team chat. It features powerful omnichannel capabilities, allowing teams to manage customer support inter...

SuccessFactors is a cloud-based HR software that offers advanced talent management features such as employee onboarding, performance optimization, and succession planning. It integrates seamlessly wit...

KeePassXC is a community-driven, offline password manager that stores your credentials in a local, encrypted database file. It is highly secure because it never touches the cloud, putting the user in...

Kayako is an established customer service platform offering a unified inbox for email, live chat, and social messages, coupled with self-service tools. It focuses on delivering a cohesive customer jou...

Backlog is a project management and version control tool tailored for development teams, making it a good fit for dev agencies. It combines task/issue tracking (with bug templates), Git hosting, wikis...

TunnelBear is arguably the most approachable VPN on the market. Its interface is built around a fun, map-based design with animated bears, making it incredibly easy for non-technical users to understa...

Desk.com was once a popular, user-friendly ticketing system acquired by Salesforce. However, it has been officially discontinued and replaced by Salesforce Service Cloud. While some legacy users may s...

OneDesk uniquely combines help desk ticketing with project management, requirements management, and roadmapping tools in a single platform. It allows teams to capture customer feedback and feature req...

TeamSupport is a B2B-focused customer support platform designed for software and technology companies. It goes beyond ticketing with features for tracking customer relationships, managing ticket escal...

LastPass is one of the most widely recognized password managers, offering a generous free tier that syncs across all device types. It provides core features like password generation, secure sharing, a...

Smartsheet combines the familiarity of a spreadsheet with robust project management features like Gantt charts, card views, and calendars. It is designed for users who prefer grid-based planning but n...

Kustomer, now part of Meta, is an omnichannel CRM and customer service platform renowned for its unified, timeline-based view of every customer interaction. Its AI capabilities, Kustomer IQ, are built...

Capsule CRM is a straightforward, easy-to-use CRM focused on visual pipeline management and contact history. It offers core features like contact and company records, opportunity tracking, tasks, and...

Monday.coms Gantt chart extension offers flexible scheduling and collaboration tools. It integrates with other Monday.com features, making it a versatile choice for teams looking to manage complex pro...

InVision Freehand was a popular design-focused whiteboard tool that has been largely superseded by newer, more integrated platforms like FigJam and Miro. While it still offers a functional canvas for...

UVdesk is an open-source help desk solution with a strong focus on e-commerce integrations, particularly for Magento and Shopify. It provides multi-channel support, a knowledge base, and community-dri...

UserVoice is a feedback and support platform that combines help desk ticketing with robust tools for collecting, analyzing, and acting on customer feedback and feature requests. It includes a feedback...

Zoho Projects is a comprehensive, value-focused project management tool part of the extensive Zoho ecosystem. It offers a full feature set including Gantt charts, task automation with Blueprint, time...

Basecamp takes a famously opinionated approach, combining project management, team communication, and file storage in one simple, flat-fee product. It organizes work around Projects, featuring a Messa...

Freshchat, part of the Freshworks ecosystem, is a powerful, user-friendly chatbot platform that excels in omnichannel support. It allows agents to manage conversations from WhatsApp, Facebook Messenge...

Sage People is a cloud-based HR software that offers tools for performance management and onboarding. It's designed to help organizations improve employee engagement through goal setting, feedback, an...

Deskpro is a highly customizable and API-first help desk platform available as cloud or on-premise software. It consolidates email, chat, phone, and social into a single interface and offers a help ce...

Helpjuice is a specialized knowledge base software that excels at deflecting support tickets through powerful self-service. While it includes basic ticketing, its strength is in creating, organizing,...

MockFlow is a comprehensive suite of tools for the entire product design process, with a strong foundation in wireframing. It offers a dedicated wireframing tool with an extensive library of component...

Balsamiq is a purpose-built, focused tool dedicated exclusively to low-fidelity wireframing. Its defining characteristic is its deliberate use of a hand-drawn, sketch-like visual style for all UI elem...

Salesmate CRM is a mobile-first sales automation tool that focuses on lead generation and CRM functionalities. It offers features like task reminders, email tracking, and analytics dashboards. Salesma...

Pipedrive CRM provides a simple and intuitive interface for managing sales pipelines. It offers robust pipeline management, team coordination tools, and detailed analytics. Ideal for small to medium-s...

Zenkit is a flexible project management platform that offers multiple views for the same data, including Kanban, List, Table, Calendar, and Mind Map. It is designed to be a highly adaptable tool that...

Vision Helpdesk is a flexible platform offering cloud, on-premise, and hybrid deployment options. It supports multi-brand help desks, ITIL-aligned service desk features, asset management, and a custom...

Freshsales, part of the Freshworks suite, is a modern, AI-powered CRM designed for high-velocity sales teams. It features an intuitive interface, built-in phone and email, automated lead scoring, and...

Spiceworks Help Desk is a completely free, ad-supported ticketing system designed primarily for IT support teams. It includes cloud and on-premise versions, integrates with network inventory tools, an...

Ultimate Software provides a cloud-based HR management platform with advanced talent management features, including performance management and employee engagement tools. It supports real-time data ana...

Marvel App is a prototyping tool that emphasizes mobile-first design. It supports real-time collaboration, responsive web design, and offers a wide range of templates for quick prototyping.

ZenHub is a unique project management tool that lives directly inside GitHub. It adds Kanban boards, epics, and agile reporting to your existing GitHub repositories. This is a game-changer for enginee...

Draw.io, now known as diagrams.net, is the gold standard for technical diagramming. While it functions as a whiteboard, its primary strength is in creating precise, structured diagrams like flowcharts...

Zendesk Sell (formerly Base CRM) is a sales-focused CRM built for productivity, featuring a powerful built-in phone dialer, email integration, and predictive capabilities. It emphasizes activity-based...

Bentley ProjectWise is a collaborative project management solution that integrates with CAD software. It provides document management, version control, and real-time collaboration features. Suitable f...

Clockify Mobile is a mobile app version of the Clockify time tracking tool. It offers automatic time tracking, project management features, and detailed reports. The app is available on both iOS and A...

osTicket is a widely-used open-source help desk ticketing system that organizations can deploy on their own servers at no cost. It provides essential ticket management features including ticket creati...

Zoho Projects Gantt chart extension enhances project tracking and collaboration. It integrates with other Zoho tools, making it easy to manage tasks and deadlines within a unified platform.

SupportPal is a self-hosted help desk software that emphasizes white-labeling and customization. It offers ticket management via email and web forms, a knowledge base, department routing, and a client...

InVision was once the industry leader in prototyping and collaboration, but it has struggled to keep pace with the rise of all-in-one platforms like Figma. While it still offers a suite of tools for d...

SketchUp is widely recognized for its simplicity and speed, making it the preferred choice for architects, interior designers, and contractors who need to visualize spaces quickly. Its intuitive push-...

Microsoft Project is a veteran desktop project management application designed for complex, large-scale project and portfolio management (PPM). It offers deep capabilities for detailed scheduling, cri...

Tidio is a popular, value-driven live chat and chatbot platform with a strong emphasis on e-commerce and small business affordability. It combines a user-friendly live chat interface with a powerful v...

Freshdesk, part of Freshworks, offers its live chat solution through Freshchat—a modern, intuitive messaging platform built for today's conversational customer experience. Freshchat is designed to be...

Cornerstone OnDemand is a massive, comprehensive Human Capital Management (HCM) suite that includes one of the most powerful LMS modules on the market. It is designed for global organizations that nee...

Google Forms is a free, user-friendly tool that allows small businesses to create surveys, quizzes, and feedback forms with ease. It offers drag-and-drop functionality, real-time data collection, and...

Jira Service Management (JSM) by Atlassian is an IT service management (ITSM) platform built for both internal IT teams and external customer support, with a strong focus on developer collaboration. I...

Loom revolutionized screen recording by making it an asynchronous communication tool rather than a content creation one. It is a cloud-based platform where recording, hosting, sharing, and viewer anal...

Zoho Vault is a business-centric password manager designed for team collaboration and enterprise security. It integrates tightly with the Zoho suite and other SSO providers. Features include automated...

Huddle is a secure collaboration platform with robust document management capabilities. It focuses on providing a secure environment for teams to share and collaborate on sensitive documents. Huddle o...

Wrikes Gantt chart extension provides a visual timeline for project tracking. It integrates with Wrikes comprehensive project management tools, making it easy to manage tasks and deadlines.

Zulip is a unique communication platform that combines the real-time nature of chat with the organizational structure of email threads. Every message in Zulip belongs to a topic, which prevents the 'f...

Toggl is a time-tracking and scheduling tool that helps small businesses manage tasks and projects efficiently. It offers time tracking, task scheduling, and team coordination features, allowing users...

Notist is a real-time collaborative writing and project management tool that supports Markdown for rich text formatting. It offers features like task lists, timelines, and integrations with other tool...

SupportBee is a privacy-focused, simple email ticketing system built for small teams. It transforms a shared email inbox into a support queue with features like ticket assignment, internal comments, S...

Moqups is an all-in-one visual workspace that combines wireframing, diagramming, and prototyping. It is designed to be a versatile tool for product teams that need to handle multiple aspects of the de...

KeePass is the original, classic open-source password manager. It is a Windows-native application that has been around for decades. It is entirely offline, storing your database in a local file that y...

GanttPRO is a dedicated online Gantt chart software that excels at visual project planning and scheduling. It's ideal for agency project managers who rely heavily on Gantt charts for client timelines,...

GanttProject is a free and open-source project scheduling and Gantt chart software. It allows users to create and manage project schedules, track task dependencies, and allocate resources. GanttProjec...

Jitbit Helpdesk is a long-standing, straightforward ticketing system available as a SaaS or self-hosted application. It focuses on email-based support with features like a shared inbox, automation rul...

Zammad is a modern, open-source help desk/ticketing system that can be self-hosted or used as a cloud service. It offers multi-channel support (email, chat, phone, social), a knowledge base, and autom...