Front

Front is a collaborative inbox that reimagines email and other channels as a team-based workflow tool. It turns shared email accounts (like support@) into a streamlined workspace with internal commenting, assignment rules, SLAs, and automated workflows. It integrates deeply with Slack and CRM tools. It is ideal for customer-facing teams that rely heavily on email collaboration, from support to sales.

Pricing is per seat. It ranks well for its unique and highly effective approach to team collaboration on communication, reducing internal email clutter and ensuring no customer message slips through the cracks.